Subscriptions FAQ

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  • What is included in my subscription to Mobile Europe?
    Your subscription includes 6 printed and/or digital issues per year, weekly email newsletters and occasional supplements in print and digital formats.
     
  • Can I request a digital only subscription?
    Yes, when completing your registration form at www.mobileeurope.co.uk you will be asked whether you would like to receive a print and digital or digital only subscription. If you are not eligible for a free subscription and you pay for yours, the print and digital magazines come as a package.
     
  • I registered online but I haven’t heard anything for a while.
    Mobile Europe is published 6 times per year so there are six-eight weeks between issues. If it has been more than eight weeks since you registered please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we’ll look into it for you.
     
  • I applied for a free subscription online but was told that my application was unsuccessful, why is this?
    The circulation of Mobile Europe is audited by BPA and therefore we restrict the number of people who qualify for free subscriptions. Your application may have been unsuccessful for a number of reasons such as your geographic location, job function, business sector or simply that we have reached our limit on the number of free subscriptions that we are able to supply. If you would like to purchase a subscription to Mobile Europe you can do so here www.mobileeurope.co.uk or by calling our Customer Services team on +44 (0)1635 869 868.
     
  • I am a registered subscriber to Mobile Europe but I did not receive my last issue.
    Please email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will send a replacement issue to you.
     
  • When is my subscription due to expire?
    You will be contacted prior to your expiry date, however, if you are concerned at any time that your subscription may have expired simply complete a registration form here www.mobileeurope.co.uk
     
  • How do I renew my free subscription to Mobile Europe?
    You will need to complete a new registration form annually here www.mobileeurope.co.uk
     
  • How do I change my postal or email address for my delivery of Mobile Europe?
    Please email This email address is being protected from spambots. You need JavaScript enabled to view it. with your old and new details and we will update this for you.
     
  • The person who subscribed to Mobile Europe has now left the company and I would like to take on their free subscription.
    The circulation of Mobile Europe is audited by BPA so I’m afraid we cannot simply change the name for you as this will not meet our audit regulations. Please visit www.mobileeurope.co.uk to complete a new registration form in your name. To cancel the old subscription please email This email address is being protected from spambots. You need JavaScript enabled to view it. or write “gone away” on the address sheet that arrived with the magazine and return it to us at SJP Business Media, PO Box 6009, Thatcham, Berkshire, RG19 4TT or fax it to +44(0)1635 868 594.
     
  • How do I cancel my subscription to Mobile Europe?
    To cancel your subscription please email This email address is being protected from spambots. You need JavaScript enabled to view it. or write “cancel” on the address sheet that arrived with the magazine and return it to us at SJP Business Media, PO Box 6009, Thatcham, Berkshire, RG19 4TT or fax it to +44(0)1635 868 594.
     
  • I don’t want to receive emails from Mobile Europe.
    If you do not wish to receive the e-newsletters or digital issues you can click the unsubscribe link on the bottom of the email at any time and choose your preferences. If you wish to be removed from all Mobile Europe emails for good (including communications about your subscription) simply email This email address is being protected from spambots. You need JavaScript enabled to view it. and we’ll add you to our blacklist.
     
  • How can I order a back issue of Mobile Europe?
    If you would like to order a printed copy of a back issue simply call our Customer Services team on +44(0)1635 869 868 or email This email address is being protected from spambots. You need JavaScript enabled to view it. , there will be a small charge for this service.