News Analysis
22 February 2012
Current status: 15,000 requests to port every day. Will make €1 billion in six years from wholesale contract
Orange has hit back at reports it is getting an unmitigated kicking following the launch of the Iliad-backed Free mobile in France.
In a statement it said that it has suffered a net loss of just over 200,000 customers since Free's launch on 10 January 2012. Just over a million customers left Orange "in favour of the competition" Orange said, in the period between 1 January and 15 February, while 837,000 people joined the carrier in that period. To put that into context, Orange has 27 million subscribers in France.
Orange confirmed that on one day following Free's launch it received 150,000 RIO (number portability) requests, but said it is now receiving around 15,000 requests a day. It also adds that not all requests lead to an actual termination of an account.




