Albania Mobile launches internet services
Uses BSCS 8 from LHS for billing and customer care
LHS today announces that Albania Mobile Communications (AMC), a subsidiary of the leading Greek mobile operator COSMOTE, has installed its BSCS 8 billing and customer care solution. The newly installed billing system will allow AMC to effectively support recently launched GPRS services such as wireless Internet and MMS. Atos Origin Hellas, a partner of LHS implemented BSCS 8 at AMC within five months. The system itself is run at COSMOTE’s data centre in Athens.
AMC will now be offering its customers continuous connection to the Internet without subscription to an Internet service provider. AMC installed LHS’ BSCS 8 as it offers end-to-end customer billing which means that promotional offers and special tariffs can now be rolled out across both pre- and post-paid customers.
“BSCS 8 has proven to be a real-time, very flexible and open system at COSMOTE Greece, thus fulfilling important requirements for AMC, the leading operator in Albania, while at the same time reducing total operational expenses of billing for the whole COSMOTE Group,” commented Christos Christopoulos, COSMOTE IT Director. “We are the first operator in Albania to offer Internet services via mobile phone and it is very important to us and our customers that the billing system allows for the quick launch of new services in order to keep our strong competitive advantage. BSCS will support us with the bundling of voice, data & content services and help us to further differentiate from competition with complex and integrated marketing campaigns.”
“We specifically designed BSCS 8 to allow flexible billing for operators,” added Detlef Purschke, Division Officer Europe, LHS. “When AMC wanted to upgrade its billing system we were able to offer the COSMOTE subsidiary an end-to-end billing solution that can rate and bill for any service while at the same time keeping operational costs to a minimum.”
“Following the successful implementation of BSCS in COSMOTE Greece, and COSMOFON Fyrom, we are delighted to deliver yet another billing project on time and on budget for AMC Albania,” added Constantin Voyatzis, Chief Executive Officer of Atos Origin Hellas. “We are confident that, in cooperation with LHS, we will continue to support COSMOTE Group’s business plans and commercial success today in the years ahead.”
BSCS 8 delivers end-to-end content charging from the network and application interaction through to the billing and partner settlement across all mobile, fixed and IP networks. At its heart is the iX Rating component that provides real time rating and balance management to authorise transactions against account balances and to trigger online discounts and alerts.
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