Highdeal introduces new hybrid payment solution with online balance management
Highdeal, a leading provider of pricing, rating and charging solutions, today announced the introduction of its new real-time Online Balance Management solution, Highdeal Transactive.
Building on the Highdeal pricing and rating solution, the new Online Balance Management solution enables service providers to easily create and differentiate new packages, offering flexible payment options such as hybrid prepaid and postpaid plans and shared group payment plans. It is designed to utilise real-time charging information from any number of concurrent applications or blended services in order to obtain on-demand balance information. It also plays an integral role in protecting subscriber balances from credit risk and overspend.
The Highdeal Transactive Online Balance Management solution is said to offer a number of key benefits including:
Prepaid/Postpaid hybrid payments for subscriber groups:
Groups of related subscribers, e.g. families or businesses, can benefit from diverse sets of payment methods. For example, hybrid payment plans allow parents to recharge a child’s prepaid account from their own monthly postpaid account. The same can also apply with a business plan where all calls from one employee to another can be charged to a single company-wide postpaid balance.
Capped postpaid plans, allowances and service specific wallets:
With the advent of triple-play bundles and new services, both operators and their subscribers require increased control over spend. The Highdeal Online Balance Management solution allows spending limits to be set per subscriber and per service. Limits may be managed either as monetary allowances or as units of service usage, such as ’free SMS remaining’. Limits can be applied to the prepaid, postpaid and hybrid models, all in real-time.
Flexible and dynamic charging logic:
Account charges and payment methods can be entirely dynamic and determined in real-time based on any variation of network session characteristics. For example, employee calls from the same telephone can be charged to the employer during work hours but, then charged direct to the employee on evenings and weekends.
Account life cycle management and dynamic alerts:
All accounts are managed with full life cycles including expiration, locking and closure. Alerts can be issued when an account balance reaches a threshold or expiry date.
Highdeal Transactive, provides easy configuration of charging and balance management logic with a flexible, intuitive graphical interface - the hallmark of Highdeal technology.
“Highdeal has the technology and market focus to be well-positioned to support service provider needs for convergent charging,” Larry Goldman, co-founder and senior analyst at OSS Observer.
“The new Highdeal Transactive Online Balance Management solution is a pivotal piece of our Convergent Charging solution and a great extension of our market leading pricing and rating solution. Highdeal is equipping service providers with the tools to increase customer satisfaction and loyalty, and to differentiate their multiservice offerings with complete pricing and packaging flexibility among an ever wider range of services and payment mechanisms,” said Fergus O’Reilly, VP Product Strategy, Highdeal.
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