Martin Dawes Systems launches Convergent Pre-Paid Post-Paid solution
New solution successfully and seamlessly converges pre-paid and post-paid billing
Martin Dawes Systems, an independent software and services vendor offering BSS solutions to the converged communications sector and full MVNO services worldwide, has today announced the launch of its new Convergent Pre-Paid Post-Paid solution (CPP).
CPP seamlessly converges pre-paid and post-paid billing into a single CRM system enabling operators to use one effective billing and CRM system for both customer groups. The solution provides powerful and flexible customer management functions that facilitate the introduction of new and innovative services to both pre-paid and post-paid customers.
By combining the pre and post paid environments, operators are able to introduce new advanced features using the existing pre-paid platform integrated into the new CPP solution, thereby avoiding capital investment in new pre-paid real time solutions. The new solution is fully integrated with dise3G, Martin Dawes System's world leading billing and CRM solution.
The features and functions being offered by CPP allow for innovative tariffs which exploit both payment methods, for example pre-paid international roaming on a post-paid subscription or pre-paid personal calls on a post-paid business subscription. The solution also enables operators, service providers and MVNOs to launch market driven products to pre-pay customers as well as the post-pay base, growing its revenue potential.
Tony Wilson, Chief Operating Officer, Martin Dawes Systems said, “Pre-paid customers now represent around 55% of global wireless subscribers; it is a huge market. Typically they have not been able to enjoy the same services as their post-paid counterparts and this is a real loss to the service providers as well as their customers. Pre-paid and post paid need to be viewed as a payment option rather than a customer segment and our CPP solution enables this, allowing service providers to mix-and-match services and payment options according to the demands of their customers.”
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