Starhome provides mobile operators with complete roaming fraud detection and prevention
Solution removes the need for operators to wait for mandated industry-wide NRTRDE deployment in 2008
Starhome has announced the launch of ICE - its NRTRDE (Near Real-Time Roaming Data Exchange) compliant service designed to provide continuous and instantaneous safeguards against roaming fraud. ICE fulfils the basic layer of Starhome’s complete fraud protection suite, which includes Starhome’s unique Roaming Anti-Fraud (RAF) product for real-time fraud prevention.
This service will enable mobile networks to meet the GSM Association (GSMA) requirements following its conclusion that current measures used to combat roaming fraud are insufficient. In response to this assessment the GSMA has devised NRTRDE to speed up fraud detection and this standard is now mandated for industry wide deployment by 1 October 2008.
ICE (Instant CDR Exchange) is the result of a partnership between Starhome and Optel, the number one provider of NRTRDE in Europe. This partnership provides mobile networks with a complete end-to-end NRTEDE service monitoring and managing for fraudulent calls on visited networks 24 hours a day, 365 days of the year from a dedicated operation centre.
The partnership combines Starhome’s technical expertise in mobile telephony, networks and signalling along with its worldwide reach and experience in real-time roaming fraud detection with Optel’s expertise in NRTRDE from monitoring 100 million European fixed and mobile users to processing more than one billion CDRs daily.
“The cost of roaming fraud is rising,” explains Eran Gilad, VP Business Development at Starhome, “it makes up 25 per cent of total revenue leakage, and accounted for almost $60 billion in lost revenue to mobile networks in 2006. However, the measures which track and manage fraudulent activity on their users’ networks cannot help operators when fraudulent subscribers are abroad.”
Gilad continues “The GSMA has realised that the HUR (High Usage Report) method, where transmission of the HUR CDR to the home network from the visited network can take up to 36 hours’ is not adequate. Delays in fraud detection, even for a single incident, can be very costly and the home network is liable for the cost of any fraudulently made calls.”
ICE replaces HURs and works by managing, controlling and delivering roaming data on a near real-time basis, eliminating the risk of delays. ICE routes roamer CDRs from the visited network to the home operator’s fraud management, revenue assurance and subscriber spending limit systems, giving mobile networks the required data and reliability to reduce roaming fraud.
ICE fulfils the GSMA’s NRTRDE requirements but is only the first layer of Starhome’s complete fraud protection suite, which can be expanded to offer complete roaming fraud protection, with the key Roaming Anti-Fraud service for real time fraud protection. This solution monitors operators’ outbound roamers and can take real-time actions such as disconnecting calls to fraudulent destinations and barring fraudulent subscribers. Implementing Roaming Anti-Fraud together with ICE provides operators with complete roaming fraud detection and prevention.
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