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22 November 2007 14:45

Cut my losses? Sorry, it's the weekend, mate.

Operators still missing out on customer experience management

 

 If you were made aware that your business was losing €100,000 a day because you were not charging for downloads you should have been charging for would you A) Act immediately to rectify the situation making sure the revenue losses were stopped as soon as possible, or B) Say, “Sorry, it’s nearly the weekend, we haven’t got time to fix it now.” and head off for

17 May 2007 16:19

Hitting the right note with mobile music

Oren Glanz, CEO of Olista, the pioneer of Service Adoption Management (SAM), looks at the future for mobile music and what operators need to consider to ensure they don’t get left behind

Music fans have always been proud

12 July 2006 09:57

44% of UK mobile phone users who used a mobile data service for the first time during the 2006 football World Cup will not use it again

Pricing and ease of set up and use are key barriers to mobile data uptake during the 2006 football World Cup

A new NOP survey commissioned by Olista, the provider of service adoption management (SAM), reveals that nearly

17 January 2006 12:19

Olista pioneers concept of Service Adoption Management to increase the number of active mobile data users

Olista,  pioneer in service adoption management, is presenting the latest version of its TAO Service Adoption Management software solution at 3GSM in Barcelona from February 13-16 on stand No.H92. Today just 12% of users equipped with mobile devices

09 December 2005 10:46

Olista Launches Service Adoption Management

Increase the Number of Active Mobile Data Users

Olista, the pioneer in service adoption management, is launching a new software solution to drive mobile data adoption and turn first time users into regular users.  Today just 12% of

04 November 2005 11:17

NOP survey reveals impatient mobile data users aren't prepared to give operators a second chance

Pricing and complexity are key barriers to mobile data uptake

A new NOP survey in the UK, commissioned by Olista, the service experience assurance company, has revealed that users who encounter problems in using new mobile data services

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