Value Added Services

28 October 2008 09:46

Avea brings video ring tones to Turkey

Vringo has announced an agreement with Avea to provide Turkey's first video ringtone service. In addition to bringing Vringo to a potential universe of millions, this deal also represents a first for the video ringtone market: 

22 November 2007 14:45

Cut my losses? Sorry, it's the weekend, mate.

Operators still missing out on customer experience management

 

 If you were made aware that your business was losing €100,000 a day because you were not charging for downloads you should have been charging for would you A) Act immediately to rectify the situation making sure the revenue losses were stopped as soon as possible, or B) Say, “Sorry, it’s nearly the weekend, we haven’t got time to fix it now.” and head off for