Telco to techco
Thursday 9 July 2026
Separating techco AI milestones from moonshots
TM Forum warns of “The looming AI write-off crisis facing telecom operators”. Across all sectors, Gartner predicts that:
- By 2028, 33% of enterprise software applications will include agentic AI and that at least 15% of daily work decisions will be made autonomously.
- By 2029, 70% of enterprises will deploy agentic AI as part of IT infrastructure operations, up from less than 5% in 2025
- By 2035, at best agentic AI could drive about 30% of software revenue for enterprise applications, surpassing $450 billion.
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09:30AM | OPENING REMARKS
09:35AM | OPERATOR KEYNOTE
An operator’s point of view
- What we set out to achieve using AI
- How we approached our goals and the need for scale
- Results so far and lessons learned
Next milestones
José María Ramón Pardo
Autonomous Networks & AI Senior Manager
TelefOnica
10:05AM | IN CONVERSATION
A vendor's point of view
Keeping it real and safe, achieving set goals at scale
The road to 5G SA
Estanislao Utrilla
VP Customer Support and Operations
Openwave
Session sponsor
10:35AM | PANEL DISCUSSION
How has the industry fared so far with AI – has the carefully targeted approach surpassed the experiment everywhere approach?
- Why have different operators taken different approaches
- Is it too soon to tell what success looks like
- What are the main targets operators are trying to hit?
- Are telcos realistic in their goals?
- Is it time to regroup and go again, pause or stop?
Moderator: Luke Kehoe
Lead Analyst
Ookla
Diego Olerni
Principal Cloud Architect
vodafone
Goran Klepac
Director of Big Data Analytics
Hrvatski Telekom
Beatriz Ortega
EMEA Telco Business Development Manager
Red Hat
Session sponsor
11:25AM | AUDIENCE Q&A
A chance to put your questions to the speakers
11:30AM | END
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