Achieving end-to-end automation

Automation

Thursday 23 October 2025

Achieving end-to-end automation

Orchestrating automation from end to end has long been a goal for telcos, but has proved hard to achieve. In the era of GenAI and agentic AI, are things easier? We explore why our focus should be on operations rather than just the network as we look to automate the entire business process that relies on the network. How can we align network automation with broader operational and business goals, like streamlining workflows, better service delivery and superior customer experience? Join us to find out.

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09:30AM | OPENING REMARKS

09:35AM | OPERATOR KEYNOTE

An operator’s point of view

Why end-to-end automation matters so much
How AI is helping in the network and operations and how this is likely to evolve
Why AI is not an overnight fix nor the only major factor in automation – data, for example, is critical

José María Ramón Pardo

Autonomous Networks & AI Senior Manager

TelefOnica

10:05AM | PARTNER PRESENTATION

A vendor's point of view

AI for operators, not just consumers
Why automation is a necessity, not a luxury
From today to autonomous operations

Estanislao Utrilla

VP Customer Support and Operations

Openwave

Session sponsor

10:35AM | PANEL DISCUSSION

Where we are today, successes, challenges and future opportunities

How important it is to reach Level 4 of TM Forum’s autonomous networks framework and why?
What are operators’ biggest obstacles in increasing autonomy in the network – just 4% have managed to achieve Level 4 so far?
How can operators overcome these difficulties?