Thursday 29 January 2026

Becoming an
AI-native telco

​In February 2025, McKinsey said 61% of C-level telco executives had told the company they consider AI to be a “blockbuster technology that will transform the industry.” The Briefing looks at AI’s potential, pitfalls, progress and predictions, for analytical AI, to GenAI and the agentic variety, individually and in combination.

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09:30AM | OPENING REMARKS

09:35AM | OPERATOR KEYNOTE

An operator’s point of view

What does becoming an AI-native telco mean today and how has that changed since the arrival of ChatGPT? A look at the impact of GenAI and agentic AI on network operators’ infrastructure, business and operational models and what comes next

Philippe Ensarguet

VP Software Engineering

Orange

10:05AM | IN CONVERSATION

A vendor's point of view

Have the rapid changes in AI technologies have altered vendors’ strategies regarding their solutions and approaches to the market. What are telco customers really demanding and which areas are they prioritising? Is the AI revolution an evolution rather than disruption when you strip away the hype?

Estanislao Utrilla

VP Customer Support and Operations

Openwave

Session sponsor

10:35AM | PANEL DISCUSSION

Where we are today, successes, challenges and future opportunities

There are big challenges to adapting and adopting technologies that are evolving so fast – and tremendous benefits to be had too. We consider what being an AI-native telco will look like by 2030 and the major milestones to getting there.

Carolina García

Head of AI

Telefonica

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Natali Delic

Chief Strategy and Digital Officer

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11:25AM | Q&A

11:30AM | END

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