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Agentic AI: Achieving autonomous network operations

Agentic AI will see orchestrated AI systems reason, plan and act autonomously across complex, multi-step workflows, unlike previous forms of AI, which respond to commands or analyse data, but cannot reason or initiate actions. Agentic AI is viewed as the mechanism to close the ‘autonomy chasm’ in telecoms by bringing an AI-driven, automated approach to managing network operations (ANOps).

This report by Sue Tabbitt looks at why ANOps are so important and whether the cost is too high for them to be feasible.

The report explores where investment is most likely to pay off, who is making progress where, with insights, use cases or case studies from BT, BT Business, Deutsche Telekom, MEO, Orange, Proximus Ada, Swisscom, Telekom Srbija, Telefónica, Telenor, Telstra and Vodafone, plus Google Cloud.

It ends with recommendations for next steps and longer term goals, based on our research.

Inside the report: featuring industry insight and data

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Industry insights and data​
This report looks at shifts in P5G. Includes insights from China Mobile International, Proximus Global, Telefónica Tech, Verizon Business and Vodafone Business, plus Deutsche Bahn.

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