Achieving end-to-end automation

THE BRIEFING | AUTOMATION

Thursday 23 October 2025

Achieving end-to-end automation

Orchestrating automation from end to end has long been a goal for telcos, but has proved hard to achieve. In the era of GenAI and agentic AI, are things easier and should our focus be on operations rather than just the network to focus on automating the entire business process that relies on the network. In other words, aligning network automation with broader operational and business goals, like streamlining workflows, better service delivery and superior customer experience.

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09:35AM | OPERATOR KEYNOTE

09:35AM

OPERATOR KEYNOTE

An operator’s point of view

But it’s not an overnight fix nor the only major contributory issue, as this session explores.

Namgin here

Director Planning, Transformation and Performance

Virgin Media O2

10:05AM

FIRESIDE CHAT

10:05AM | FIRESIDE CHAT

Vendor point of view on latest/most valuable capabilities available for operators

All kinds of AI, the right data – and the right quality data – digital twins, NaaS and open APIs are all touted as important aspects, are some more important than others or do they all (and perhaps others) play a part?

Session sponsor

Namgin here

Director Planning, Transformation and Performance

Virgin Media O2

Namgin here

Director Planning, Transformation and Performance

Virgin Media O2

Namgin here

Director Planning, Transformation and Performance

Virgin Media O2

10:35AM | PANEL DISCUSSION

Where we are today, where we are heading, most pressing challenges, solutions and opportunities

According to research carried out by the Forum earlier this year, only 4% of communications service providers globally have reached Level 4. What are the obstacles? What do operators need to do to overcome them and how important is it anyway?

Session sponsor

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COMPANY NAME

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COMPANY NAME

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There will be an opportunity to put your questions to the panellists