From Telecoms Europe Digital Transformation 2021
Day 1 – 15 June 2021
https://telecomseuropetransformation.com/
5G gets personal – user experience is revenue
Philippe Morin, Chief Executive Officer, EXFO
The Customer Experience era is over; we’re now entering the Customer Expectation era. 5G brings the promise of anytime, anywhere services, adaptable, personalised for any use case or application, any human or machine. These expectations cannot be met by engineering networks from the inside out; Service providers must now solve for the customer first. Learn how MNOs, enterprises, their partners, and customers can use AI-powered insight to align forces and meet every Customer Expectation.