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Technology development – Voicing the future of LTE

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Dan Warren, Director of Technology, GSMA, tells the story of how the industry developed the  will to form the common standard to carry voice over LTE

You may have heard of the VoLTE initiative, and may even be aware that it is a GSMA-led programme to define a common way to carry voice over LTE using an IMS. But how did the industry arrive at this level of co-operation, what is the difference between VoLTE, CSFB, VoLGA, GAN, CSoPS (and other abbreviations), and why is it now important to have a common approach to voice over LTE? Dan Warren, Director of Technology, GSMA, gives his view of how the future of voice over LTE was, and is being, defined.

In 2010, we will get a much clearer idea of the potential of Long-Term Evolution (LTE) networks to deliver fast mobile data services to large numbers of people. The world’s first commercial LTE networks were launched recently in Sweden and Norway by TeliaSonera, with Verizon Wireless in the US, NTT DoCoMo in Japan and China Telecom set to follow suit this year. But while we all get excited about what LTE will mean for apps, augmented reality, social networking, video-on-demand, Internet browsing and many other multimedia services, we shouldn’t forget that voice services still generate close to three-quarters of operators’ revenues worldwide.

Soaring demand for the menagerie of multimedia services may be driving the testing and deployment of LTE networks in Europe and elsewhere, but it is crucial that voice services aren’t an afterthought. Not only do LTE networks need to support high-quality voice calls, it is also vital that the operators running these LTE networks implement voice services in a consistent way, as they did with GSM.

A consistent approach to implementing voice services, together with the coordinated allocation of spectrum, has underpinned the extraordinary success of GSM both in Europe and worldwide. GSM and related technologies, such as HSPA, thrive because manufacturers can produce mobile phones that will work in many different countries, enabling them to achieve the scale necessary to create a very broad range of models at very low cost. Moreover, people with GSM phones remain contactable all over the planet because more than 700 mobile operators in more than 200 countries and territories have all implemented voice services in a consistent manner.

Going outside the standards
But this fundamental principle seemed to have been forgotten, at least temporarily, when it came to defining a voice implementation for LTE. When LTE was first conceived one of the early decisions taken by the standards body 3GPP was that LTE would be the first technology in the GSM family not to support circuit-switched connections. That decision is easy to understand: a single IP-based transport system is key to ensuring that LTE networks are efficient enough to carry large volumes of traffic cost-effectively.

Unfortunately, that decision also left a vacuum. Instead of an explicit statement of what should replace the circuit-switched domain for voice, there was just an implicit assumption that operators would provide voice services using an IP Multimedia Subsystem (IMS) and the related Multimedia Telephony Service (MMtel) standard – a framework within which specific applications for person-to-person communication, including voice services, could be defined.

But when MMtel was conceived in 2006, many operators were lukewarm in their support for IMS and there was some pressure to define an alternative means of implementing voice services on LTE networks. So, 3GPP began to define a circuit switched fall back (CSFB) approach as an ‘interim’ or ‘migratory’ solution, which operators could use until they were ready to adopt IMS. Unfortunately, this compromise also opened the door to other approaches and further fragmentation ensued. 3GPP also began to study a further interim or migratory approach, known as circuit-switched over packet-switched system (CS over PS).

But the emergence of these different solutions raised some uncomfortable questions. Wouldn’t these “migratory” solutions end up being used for a long time? (A mobile network needs to support a migratory solution as long as there are handsets in circulation that only support that solution.) In the meantime, the cherished GSM principle of interoperability might be jeopardised. Could a CSFB device roam on a CS over PS network, or vice versa? Could either roam on an IMS network? After considering such issues, 3GPP halted the CS over PS work. But soon afterwards the VoLGA Forum was established to continue the definition of CS over PS outside of 3GPP, and to support the provision of voice over LTE using the GAN (Generic Access Network) standard.

Getting back on the IMS track
Meanwhile, the industry still lacked a clear target for the IMS-based implementation that everyone now accepted would be the end goal. So, the One Voice group was formed to flesh out an IMS-based solution. The work of that group has now become the basis of the GSMA’s Voice over LTE initiative (VoLTE), which is aiming to accelerate the launch of IMS-based voice services, curtailing the period in which migratory solutions will be needed.

IMS has many merits: it can support all standard voice call service features such as call waiting, call hold and call barring, and is capable of serving large numbers of subscribers. IMS can also be used to integrate voice calls with enhanced, rich features such as presence, instant messaging and video content, across networks run by different mobile operators. Here at the GSMA, we are coordinating the development of the specifications that will enable interconnection and international roaming between LTE networks with the goal of completing that work by the first quarter of next year.

The GSMA is also working with mobile operators to ensure that LTE spectrum is aligned internationally, as far as possible, and that the VoLTE solution will also be fully-compatible with voice services offered by fixed-line operators.

The VoLTE initiative has the backing of more than 40 organisations from across the mobile ecosystem, including many of the world’s leading mobile operators, handset manufacturers and equipment vendors. The European mobile operators supporting the initiative include 3 Group, Deutsche Telekom/T-Mobile, mobilkom austria, Orange, Telecom Italia, Telefónica, Telenor, TeliaSonera and Vodafone.

These operators recognise the importance of maintaining the high level of global interconnection and roaming inherent in today’s 2G and 3G networks. Telefonica CTO Vicente San Miguel, for example, said in February that his company “strongly supports this initiative to drive a common voice and messaging solution for the mobile industry, as it is a key enabler for the success of LTE.”

With this level of support for VoLTE, the mobile industry should be able to ensure that the interoperability and global reach that characterises GSM-based voice services continues in an all-IP world. High-quality voice services that work everywhere are fundamental to the mobile industry’s raison d’être and we mustn’t forget that.

Thought leadership – Releasing the indoor potential

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Advertorial – Huawei Femtocells: Coverage, Capacity and Business Growth

We are racing into a full Mobile Broadband (MBB) society. New mobile devices are announced in the world’s consumer media daily; together with a seemingly endless treasure trove of increasingly refined MBB applications these announcements are building a tidal wave of end use interest and expectations in the convenience and availability of mobile broadband. Whether for personal or business use, subscribers no longer look at MBB as nice-to-have, they see it a most-have prerequisite of daily life.

In Huawei’s view, the era ushered in by this tsunami of global interest, will experience continuous growth. This will be accelerated by the introduction of new, more affordable, devices, as well as increased data consumption per user, where convenience will exponentially drive rates of consumption and sharing. Huawei’s solutions are designed to allow operators to cost-efficiently respond to and profitably benefit from our projection of a minimum 500 times current level increase in mobile traffic by 2015. Within this span of just five years, we expect at least four billion mobile subscribers to be surfing this massive broadband wave of data intensive use – a stunning increase over existing MBB subscribers.

Mobile Broadband therefore represents considerable opportunity for operators. But, as ever, opportunity is never without its challenges: enhanced coverage and QoS when indoors, cost-effective networks with adequate capacity, ease of introducing new services and added revenue streams, these are just a few of the questions operators would like to see answered.

Huawei has responded to operator challenges the SingleRAN@Broad solution. Announced at MobileWorld Congress in February of this year, the first entire value chain solution for our fast emerging broadband world has the potential to make tremendous traffic both possible and profitable.
By affording enhanced coverage, expanded delivery capacity and added service delivery to residences and enterprises, Femtocells play a key role in this integrated solution. As a result, Femtocells offer operators the opportunity or growth and added competitiveness. In SingleRAN@Broad, this is represented by an end-to-end uBro solution encompassing a Home Femtocell as well as a Pico Femtocell serviced by its uBro Network and connected in turn to a mobile operator’s Core Network.

Why Femtocells?
Offering Coverage
It is well known that, principally due to the restraints of in-building penetration, high traffic bandwidth has been conventionally difficult to provide from Outdoor Macro. Considering MBB is mainly consumed indoors, operators need a cost-effective solution to cover those indoor areas which do not currently inhibit or even prohibit consistent user friendly MBB experiences.

Femtocells are the ideal tool for expediting a solution; providing 100% continuous coverage and full bit-rate. As an example of Huawei’s many commercial deployments, a profiled operator has managed to overcome building challenges while improving user experience thanks to a 25dB increase in signal level.

Delivering Capacity
For continuity of existing mobile networks and reuse of legacy networks, a traditional operator approach to sustaining MBB services is through standard Macro Deployment. In this manner, capacity is added by: improving technologies, e.g. HSPA+/LTE, adding new or refarming existing spectrum, 2.6GHz/900, or introducing new sites. The later creates almost insurmountable difficulties when attempted in dense urban areas.

Taking into account the indoor venues for the potential 500 times traffic increase in just five years, Huawei has introduced a multi cloud layer as part of the SingleRAN@Broad solution. In this scenario Femtocells are used to offload Macro networks, ensuring an enhanced MBB experience while making it expanded coverage affordable and ultimately, profitable.

The ease of Huawei Femtocells installation combined with a fully proven commercial  Plug & Play self-configuring solution; adapted portfolio; differentiated Home and Pico offerings supported through a shared infrastructure, together with a reduction of OPEX, energy and transport in particular, are now key drivers for Femtocells – affording operators considerable cost advantage when compared with traditional Macro Network solutions.

This cost advantage increases exponentially with the amount of data to be carried. According to Huawei’s calculations, Femtocells can offer at least a 50% reduction in the cost per Mb. Actual benefit will vary according to traffic, penetration and macro network status. Huawei has developed an in-house business case tool specifically to assist operators in understanding Femto benefits.

Enabling Growth
With localized coverage reinforced by Femtocell locking features as well as Femtocell integration into Home/Enterprise network, it is now possible to enable growth by introducing news services through Femtocells such as automatic content synchronization, mobile advertisement based on location, mobile monitoring,  PBX or VPN features,…

Why Huawei?
Complete Solution

Huawei’s end-to-end uBro solution has been custom designed to serve Home Zones as well as Pico Zones through its uBro Network.

Thanks to Huawei’s Femtocell portfolio, operators have the choice to select the best product for both
Home Zone and Enterprise Zone according to varying specific environment requirements. Selection is made according to:

Home AP                              Pico AP
UAP2105                              ePico3801
Service           Coverage                       ~30m                                     ~100m
Service           Users                               4                                            16
Features         Full Mobility                    Yes                                         Yes
Features         Plug & Play                    Yes                                          Yes
Operation        Performance               Simplified                            Powerful Monitoring
Operation        Configuration              Automatic                    Automatic and Manual(Offline)

Several other product mixes can be offered based on these basic components in order to simplify Femtocell installation and integration in different deployment environments.

Ready to Market
There are still many operators, analysis and other industry stakeholders who have doubts or questions regarding Femtocell technology and business case readiness. Technical issues, such as interference with existing Macro Network, management interfaces, or Femto standard readiness; and business concerns, such as value with regards to WiFi, and overall costs, are among the top concerns.

From a technical point of view, Huawei’s uBro solution is completely ready for commercial deployment today. We have developed several proven effective tools and strategies to effectively resolve any potential Macro Network interference. These include Femto Pilot Power Auto-Management, Mobility Management, and UE Transmission Power Management. As demonstrated by our participation in the Femto Forum PlugFest, Huawei’s uBro system is ready for 3GPP Iuh standards.  Last but not least, in order to make sure that management interfaces are open and easily integrated with existing Back Office Support Systems (BOSS), Huawei’s uBro management solution supports open protocols such as TR069 or SOAP.

From a business point of view, Huawei is ready today to help operators better understand target market segments and Femtocell cost savings as highlighted previously in this article. In our view and with particular relevance for smartphones, since Femtocells support all 3G devices and simplify their utilization, Femtocells will coexist with WiFi and will target different utilization patterns.

In Summary
At the start of this new decade, after several years of study and technical development, Femtocells are finally becoming main stream. As of the date of this article, the industry has seen no less than ten commercial Femtocell services deployed, three of which have been expedited by Huawei.  While mainly employed for coverage, Femtos also have the potential to become excellent tools for capacity absorption and enablers of new services and added revenue streams. With proven Fentocell solutions well in-hand, Huawei is completely ready to help operators expand mobile broadband coverage and enhance capacity growth.

Regulatory attention and evolution to 3G+ networks signify billing transparency must be addressed today, says Redknee

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Redknee, a provider of business-critical billing and charging software and solutions for communications service providers, is advising operators to review how they are providing transparent billing as regulatory attention and the evolution towards 3G networks and beyond begins to pick up pace.

The role that greater transparency and subscriber control has on preventing bill shock and driving data revenues will be discussed at next week's Billing & OSS World Conference and Expo and is detailed in a position paper ‘Eliminate Shock – Know Your Subscribers'.

The urgency for greater transparency and subscriber control in the wireless industry is twofold, says Redknee: regulatory action and the growing momentum of the evolution to and beyond 3G networks.

Today, operators in the European Union (EU) are already in the process of providing a higher degree of communication and transparency to their data roaming customers. And further afield, the issue of bill shock is increasingly going under the microscope by regulatory authorities including in the US, where the industry is currently being called upon to discuss how it can protect subscribers with similar notification and cut-off mechanisms that have been instigated in the EU. Redknee says it is expected that numerous other authorities will quickly follow suit, particularly following a survey conducted by the Federal Communications Commission (FCC), which demonstrated the extent of the problem by finding that one in six mobile users has experienced bill shock related to a sudden increase in their monthly bill without any significant changes to their service. 

In addition to providing the mechanisms to eliminate bill shock, Redknee is advising that transparent billing and enhanced subscriber controls will enable operators to effectively and quickly drive data revenue as they roll out their 3G networks and continue to evolve. It has been estimated by the Global mobile Suppliers Association (GSA) that while 41 HSPA+ networks were commercially launched prior to February 2010, by the end of 2010 more than 100 HSPA+ networks are expected to be in service, bringing with them more advanced services and also added complexity for the consumer.

Redknee concludes that to capitalize on the high growth of these data services it is imperative to create an environment of real-time systems for subscriber and service management to successfully support a business model that enhances the subscriber experience, drives data services adoption and the monetization of 3rd party applications and services. Value can, therefore, be derived by having true visibility of the subscriber's behavior, spending and communication in order to deliver a contextually relevant service to their subscribers and also create the opportunity to upsell and cross-sell services.

Lucas Skoczkowski, Redknee's chief executive commented: "The provision of greater transparency and control to their subscribers not only eliminates bill shock but also contributes towards increasing the customer experience, drive data revenues and enables operators to retain value when they interact with their customers.  Redknee has been supporting operators in tier 1 markets, including those in the European Union, to protect their customers from bill shock and to launch transformational business models that increase revenue and drive profitability. At Redknee, we continue to invest in real-time monetization solutions to support the growth of mobile data and content for wireless subscribers around the world."

Roamware introduces Roaming Intelligence System

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Roamware, a global specialist in mobile roaming software and solutions, has introduced its Roaming Intelligence System (RIS), providing telecom operators with a suite of network analytics services enabling insight into roaming market opportunities on the inbound and outbound roaming revenue streams.

The RIS solution gathers data on inbound market share, enabling companies to measure their market share of inbound roaming from their respective roaming partners and utilize this intelligence, in negotiating preferred roaming relationships and  Inter-Operator Tariffs (IOTs). The system also enables operators to identify coverage issues in their own network resulting in loss of roamers enabling them to proactively address coverage gaps and plug revenue leakage.  Additionally, the system provides actionable insight on traffic steering initiatives of their roaming partners, competing networks in their own territory and the effectiveness of their own steering tool in directing their roaming customers on to preferred networks.

"RIS provides mobile operators 360 degree view of their business with valuable real time data points on their roaming business which can be leveraged to maximize their revenue in the marketplace," said John Jiang, CTO and EVP of Product Management of Roamware. "This data can then be converted into actionable intelligence that can positively impact an operator's market share, overall roaming revenues, service quality and operator roaming partnerships"

RIS is being currently deployed in several networks across Europe, Latin America, Middle East and Asia Pacific. 

Starhome files patent infringement lawsuit in US

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Starhome, a provider of roaming services for mobile network operators, today announced that it has filed a patent infringement lawsuit against Roamware, Inc., AT&T Mobility LLC and T-Mobile USA, Inc., in the United States District Court for the District of Delaware.

Starhome's complaint alleges infringement of Starhome's patents by defendants' provision of international roaming wireless telephone services to subscribers and telecommunications companies. The Complaint accuses the three of infringing United States Patents 6,920,487 and 7,231,431, each entitled "System and Methods for Global Access to Services for Mobile Telephone Subscribers." Starhome is seeking damages and a judgment enjoining further infringement.

"Starhome's products and services provide innovative wireless mobility solutions to enhance international roaming," said Neta Bloch, General Counsel of Starhome. "Starhome appreciates the significant value our patents confer to our business and intends to aggressively protect our rights."

The Patents cover the core technology of the Starhome Intelligent Call Assistant (ICA) solution and the Starhome Home Short Code (HSC) solution, among other services.

The Starhome HSC solution is said to be one of the first and most fundamental roaming solutions of the VHE (virtual home environment) concept. The solution can convert unrecognized home short codes into valid phone numbers and provide mobile operators with a basis to increase their revenue potential from both the inbound and outbound international roaming market.

The Starhome ICA supplements the HSC solution. ICA overcomes international dialing difficulties by automatically correcting or completing misdialled numbers. As the majority of these calls are never redialed, ICA significantly increases roaming revenues for operators. ICA has a user interface that, among other capabilities, can allow combinations of seamless call completion, native-language voice interaction and post-dialing SMS notification, and support for prepaid or postpaid communities with respect to both inbound and outbound roamers.

Eitan Achlow, CEO of Starhome explained: "Over the course of the last 10 years, Starhome has spent a considerable amount of time and resources in developing the Home Short Code and the Intelligent Call Assistant solutions, both of which are included in our patent-protected portfolio. Starhome invests heavily in intellectual property and realizes the importance of protecting these innovations and technology."

White Paper – Bridgewater

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Sharing the Load: The Value of Subscriber, Service, and Policy Control in Mobile Data Traffic Offload

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Qualcomm ships first dual-CPU Snapdragon chipset

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Qualcomm has announced it has sampled its first dual-CPU Snapdragon chipsets. The Mobile Station Modem (MSM) MSM8260 and MSM8660 solutions integrate two of the company's enhanced cores running at up to 1.2GHz.  Targeted at enabling high-end smartphones, the MSM8x60 solutions are said to be third-generation chipsets from the company's expanded Snapdragon platform.

"Qualcomm's first-generation Snapdragon chipsets set a new standard for advanced smartphones and smartbook devices, and our second-generation solutions are already shipping in volume," said Steve Mollenkopf, executive vice president of Qualcomm and president of Qualcomm CDMA Technologies.  "We are very excited by the innovation our customers are already showing as they begin designing products based on our dual-core MSM8260 and MSM8660 chipsets."

The MSM8260 for HSPA+ and MSM8660 for multi-mode HSPA+/CDMA2000® 1xEV-DO Rev. B feature two enhanced CPU cores running at up to 1.2GHz for high levels of Web application and multimedia performance, including a GPU with 3D/2D acceleration engines for Open GLES 2.0 and Open VG 1.1 acceleration, 1080p video encode/decode, dedicated low power audio engine, integrated low power GPS, and support for 24-bit WXGA 1280 x 800 resolution displays. 

Qualcomm's Snapdragon family of chipset solutions includes: First-generation products: QSD8x50 with 1GHz enhanced core; Second-generation products: MSM8x55 and QSD8x50A with 1GHz enhanced core including multimedia optimizations and 1.3GHz enhanced core, respectively: and third-generation products: MSM8260, MSM8660 and QSD8672 with dual-CPU architecture featuring enhanced cores running at up to 1.2GHz and 1.5GHz, respectively.

Vesta expands contract with Telefonica O2

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Vesta, a global specialist in electronic payment solutions, has announced that it has expanded its contract with mobile operator Telefonica O2 to manage all of its electronic top up transactions for prepaid customers.  Vesta's European headquarters in Dundalk has managed phone-based and SMS top-ups for the operator since 2007.

The recently launched service provides a unified customer experience across all of O2's direct top-up channels, including phone, live agent, web and SMS.  The enhanced service provides new features, such as ‘scheduled top-up', where an O2 customer can choose to have credit automatically added to their phone on a particular day.  In addition customers can now store multiple payment cards on their accounts and send credit to multiple gifting "buddies".

"O2 conducted an extensive analysis on the revenue and cost benefits of our service compared to other providers.  We are pleased that Vesta came out on top and look forward to assisting O2 realise even greater revenue and cost savings with our new solution," said Lorcan Burke, Vice President of European Sales and Marketing for Vesta.

Vesta's Mobile Payments Platform provides end-to-end, fully managed payment services, including prepaid top-up, bill payment and mobile broadband payments for many leading mobile operators worldwide. 

"Increasing customer value and reducing costs are paramount to our growth and continued success," said  Eoghan Patton, Business Delivery Manager, Telefonica O2.  "Vesta has added value to our product offering, streamlined the top up process for our customers, and eliminated the risks inherent in real-time transaction processing."

In addition to building out a comprehensive suite of payment channels, Vesta is providing O2 with full indemnification against fraud, and providing the operator with full compliance with the rules and regulations around protecting card holder data. 

Mentum completes acquisition of Ascom’s network planning business unit

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Mentum, a wireless access and backhaul network planning and optimisation company, today announced the completion of its acquisition of Ascom's network planning business. The acquisition includes the TEMS CellPlanner and TEMS LinkPlanner product lines, intellectual property, customer contracts, member staff, equipment and office located in Kista, Sweden.

With the acquisition, initially announced on April 16, Mentum has assumed all of Ascom's product-related commitments and will honour the currently committed TEMS CellPlanner and TEMS LinkPlanner roadmap and will continue to sell and support the products. Ascom's network planning unit and Kista office location will be seamlessly incorporated into Mentum's core business.

"The addition of TEMS CellPlanner and TEMS LinkPlanner to our family of products enables us to bring together some of the strongest solutions and competencies in the market space. Ascom customers will benefit from the breadth and depth of our solutions, our commitment to unsurpassed quality and our renowned R&D and world-class technologies that have led to our strong leadership position in the network planning industry," commented Bernard Breton, Chief Operating and Strategy Officer at Mentum.

First Huawei branded handset launches with O2 in the UK

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Huawei today announced the debut of its first branded handset in the UK in conjunction with O2. The G7002, an entry level 2G touch screen phone, and the pay-as-you-go handset features a 1.3 megapixel camera, 2.4" LCD touch screen, MP3/MP4 player and Micro-SD card lot.

"We are pleased to be partnering with Huawei to bring the G7002 to our customers,'' said Steve Alder, General Manager Group and UK Devices at O2. "The G7002 makes owning a touch screen phone even more affordable and helps us continue to offer a great range of products to our customers.'

"Huawei is committed to providing high-quality tailor-made handsets to customers, and the launch of the G7002 reflects our flexible branding strategy based on individual operator needs. '' said Nicola Philbin, General Manager of Device, Huawei UK & Ireland.

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