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Swisscom extends partnership with Netcracker for agile operations


Swisscom will collaborate with Netcracker on the development, delivery and deployment of operational software based on Netcracker’s Digital OSS suite.

By jointly incorporating continuous integration (CI) and continuous development (CD) processes and tools, Swisscom aims to improve service upgrades and deliver newer services faster, adapting swiftly to its customers' demands. By automating development and deployment, the operator expects to significantly reduce its total cost of ownership.

New operational model

“With Netcracker’s deep and proven expertise in distributed agile and DevOps ways of working, we can transform our operations model to focus on quality, stability and agility, as well as cost efficiency,” said John de Keijzer, Head of DevOps Software at Swisscom. “Netcracker's Digital OSS will help us optimise our operations and ensure that our infrastructure can keep pace with new market and customer changes.”

“As long-term strategic partners, Netcracker is delighted to be taking this important next step with Swisscom in their digital transformation journey,” added Benedetto Spazani, Vice President of Strategic Accounts at Netcracker Technology. “By collaboratively moving to a new joint operational model, Swisscom will gain the agility it needs to innovate faster with new services.”