Orange partners with PLDT for voice aggregation

News

Orange’s wholesale arm International Carriers has signed a partnership deal with Philippines telco PLDT for voice aggregation services.

Under the agreement, Orange will handle all global inbound traffic terminating on the PLDT network and that of its subsidiary Smart, to improve quality of service.

Katrina Luna-Abelarde, FVP and Head of PLDT-Smart International and Carrier Business Group, and President of PLDT Global Corporation, said, “We are excited to partner with a global expert who understands what we do and helps us do it better.

“This partnership with Orange is part of a broader PLDT Group programme to improve customer experiences in and outside of the Philippines. Ultimately, our goal is to consistently deliver the best call experience for overseas Filipinos and all our customers worldwide.”

Security

The partnership agreement also includes support from Orange’s global sales team in the joint implementation of various voice traffic management solutions.

Additionally, in a move to increase voice traffic and security, Orange will guarantee the value of PLDT voice traffic with its anti-fraud voice solutions.

Emmanuel Rochas, Chief Executive Officer of International Carriers at Orange, said, “Orange is proud that PLDT has selected Orange to provide support and protect market value for the future and we are delighted to enter into this partnership. I look forward to working alongside PLDT to embrace the market evolution and I am confident that this partnership will develop to our mutual benefit.”