BT's Complete Wi-Fi guarantees coverage to more customers

News

BT is extending its Complete Wi-Fi to new Superfast and Ultrafast Fibre broadband customers.

With Complete Wi-Fi, BT claims to be the only broadband provider in the world to offer customers a strong reliable Wi-Fi guarantee for every room of their home. Complete Wi-Fi was initially launched to BT Plus customers in November.

No more dead spots

BT says that unlike current Wi-Fi extenders, Complete Wi-Fi uses unique Wi-Fi Discs which pair with the new BT Smart Hub 2, creating a single seamless, powerful wi-fi network in a customer’s home.  A four-bedroom home could see an increase in Wi-Fi speeds of up to 25% around the home with just one disc, the operator claims.

According to the BT’s Modern Families report, 43% of people believe poor Wi-Fi restricts life at home, 52% of families say they are put off living in, or buying, a house with Wi-Fi black spots, and 43% of families claim they would be more productive and happy if their Wi-Fi worked across the whole home.

Smart home

Reliable connectivity throughout the house will also become more important as more consumers in smart home technology. Consumers will spend $44.1 billion on smart home kit in 2019, according to recent analysis from IDC.

Pete Oliver, Managing Director of Marketing for BT's Consumer business said : “A strong Wi-Fi connection throughout the home is so important for modern families, whatever they’re doing — whether it’s online gaming in the attic, homework in a bedroom, or streaming HD movies in the spare room. Complete Wi-Fi has been hugely popular for those on BT Plus, and we want even more customers to benefit from the very best connection in every corner of their home, so we’ve now also made it available to all BT fibre broadband customers.”