Telia is discontinuing per-minute charges for mobile telephony - 24/7. The new price offer is in effect starting today, Wednesday, for calls to four million numbers in Telia's mobile network. Customers can subscribe to the offer through August 31, 2004 and the rates are in effect through August 31, 2005.

The offer is available to customers who have one of the subscriptions Telia Mobil 50 or Telia Mobil 100. The offer allows customers to make mobile calls to other Telia mobile phones without any per-minute charges, 24/7, for a monthly fee of SEK 50. There is a flat fee of SEK 0.50 per call.

"Free calling minutes for a flat monthly fee is a clear trend in the Swedish mobile market right now," says Marie Ehrling, President of TeliaSonera Sweden. "I believe that our offer is attractive and competitive. Customers initially have 50 or 100 free minutes for calls to over ten million numbers within Telia's fixed and mobile networks. Customers can then supplement this with an unlimited number of free minutes to four million numbers in Telia's mobile network. We are starting with an offer for 12 months and expect that we will continue to extend it."

The subscriptions Telia Mobil 50 and Telia Mobil 100 enable customers to make calls for 50 or 100 minutes per month for a flat monthly fee of SEK 90 and SEK 170, respectively. The free minutes apply 24/7 to over ten million numbers in Telia's fixed and mobile networks in Sweden. Customers who choose to add this offer to their subscriptions pay a supplement for a total fee of SEK 140 or SEK 220, respectively, per month.

Wireless service provider T-Mobile International plans deployment of an intelligent packet core networking solution from Nortel Networks

Under a new agreement, Nortel Networks will provide a solution designed to make it possible for T-Mobile to implement flexible billing options for subscribers based on the content they have accessed, time spent downloading, or volume of data downloaded. These capabilities create new business opportunities for offering ‘content-aware’ services for contract and pre-paid subscribers. T-Mobile plans to use these billing features for personalized mobile data services initially across the United Kingdom, with the potential to expand across other T-Mobile European networks.

In addition to enabling content-based billing, the Nortel Networks solution will deliver an optimized IP (Internet Protocol)-based architecture that will greatly simplify network design and help drive reduced operating costs. This has traditionally required a complicated mix of routers, load balancers, firewalls and switches.

"This decision aligns closely with T-Mobile's One Network vision of offering ubiquitous customer experiences across Europe," said Dr Wolfgang Ptacek, executive director and head of International Division Service Development at T-Mobile International. "We are leveraging our investments in Nortel Networks GPRS and UMTS packet core to deliver new billing and services options. By consolidating these services in the wireless packet core infrastructure, we will be able to accelerate the time-to-market for new services while greatly reducing the operational complexity."

"This is another example of Nortel Networks driving innovation in the wireless industry," said Vivian Hudson, president and general manager, GSM/GPRS/EDGE, Nortel Networks. "Our solution brings the full potential of IP technology to the wireless core network, which translates into a much more cost-effective way to deliver 'content-aware' services. Nortel Networks brings unmatched synergies based on our broad telecommunications experience. The T-Mobile packet core network will combine our expertise in wireless with our heritage in carrier data networking."

The Nortel Networks solution for T-Mobile will provide 'on-board' intelligent packet inspection residing within the GGSN, which simplifies the traditional architecture for offering content-based services, and can significantly reduce capital and operating costs for 'packet-sniffing' hardware.

This packet core network agreement is incremental to previous GPRS and UMTS core contract awards by T-Mobile International to Nortel Networks. Nortel Networks has been a supplier of GPRS and 3G networking gear for T-Mobile International's Pan-European network since 2002, and currently supplies 3G core networking equipment in Germany, the United Kingdom, Czech Republic, The Netherlands and Austria.

ADC has announced today that Swisscom Mobile, Switzerland's leading wireless operator, has selected ADC's Metrica Performance Manager software for its Universal Mobile Telecommunications Service (UMTS) network which is scheduled to be launched later this year. Swisscom Mobile has more than 3.7 million customers, covers 99.7% of the Swiss population and offers access to more than 370 mobile telephone networks around the world.

"We've had a very good experience using Metrica for our GSM and GPRS networks, and, most recently, the solution has given us the performance edge we need to help grow the largest wireless public LAN network in Europe and to enhance our Wi-Fi service," said Robert Marro, head of network performance management for Swisscom Mobile. "We believe that the technical superiority of the Metrica solution in terms of ease of maintenance, customization and administration, together with enhanced features such as the report writing facility, will provide us with the right level of flexibility and scalability to support a fast-evolving infrastructure such as our new UMTS network."

"Swisscom Mobile has a long history of providing reliable, high-quality services to their customers and we're pleased to be working with them," said David Heaps, senior vice president and general manager of the Metrica group of the Software Systems Business Unit for ADC. "By providing Swisscom with a next-generation performance management solution, we can support their business now and provide the flexibility necessary to adapt to future UMTS service requirements simply and cost-effectively."

Superscape Group, the technology based entertainment company and leader in revolutionary new mobile games, today announced it has signed a significant licensing and distribution agreement with an award winning games publisher. Under the terms of the agreement Superscape's new partner, regarded as a source of high-quality and innovative titles in the global wireless industry, will localise, publish, distribute and support Superscape's mobile games to over sixty network operators and their millions of customers worldwide.

Kevin Roberts, CEO, Superscape Group plc said: "I am very excited about the agreement and delighted to be working with this publishing partner. With the agreement in place, Superscape's global reach and mass-market consumer access has increased dramatically.

"The agreement ensures that we gain the maximum exposure for our mobile games in the minimum amount of time - without impacting on the company's own resources. It will allow the Superscape team to focus on our ten top-tier targeted operators where our focus is both on bringing negotiations to a speedy conclusion and on actively managing these accounts to ensure that our games are always positioned with these top ten operators to maximize revenue potential for Superscape."

The first Superscape titles available through the new partnership will start to be distributed immediately. The games will be available in a wide range of languages including French, German, Spanish, Czech and Portuguese.

Kevin Roberts concluded: "I am very pleased with our progress to date on signing agreements with network operators. We have already signed direct or indirect agreements with four of the top ten targeted operators. Verizon was the first announced on April 29th and Superscape currently has multiple games generating thousands of royalty bearing downloads, over the air, on the Verizon network today. Our second partnership agreement announced on June 29th will bring Superscape mobile games to the China Mobile network in August 2004. The third agreement was announced on July 5th with an unnamed top tier global operator who will be identified when Superscape's games are launched on their network. A fourth partnership, announced on July 6th, will bring our games to another of the ten top tier operators."

Sierra Wireless and KPN have announced a global first with the commercial availability of the Voq Professional Phone, a Microsoft Windows Mobile-based Smartphone with full QWERTY thumbpad. The Voq is being delivered throughout the Netherlands by KPN via its distribution channels at a retail price of €99 in combination with a two-year Business Select subscription and a 5Mb GPRS data package.

Designed for business professionals, the Voq Professional Phone is a new class of mobile phone that offers the best features of a mobile phone, a personal messaging device, and a PDA (Personal Digital Assistant). The product offers a flip-open QWERTY thumbpad and easy-to-use software solutions, including out-of-the-box personal and corporate e-mail. The unique, easy and powerful myVoq software enables predictive search, storage, and sending of information.

"Enterprises worldwide are looking to mobilize their workforces, but often cannot find a mobile device with the right combination of usability, data security and portability," said Derek Evans, Vice President & Managing Director, EMEA for Sierra Wireless. "The Voq Professional Phone is built to keep mobile workers fully connected and in touch, and we’re delighted that KPN is now delivering the phone."

"Our customers look to us to provide innovative, robust solutions to their mobile communications needs," said Brian Stout, Director Business Line Business market, for KPN. "The Voq Professional Phone offers comprehensive voice and data functionality - something we believe our customers will find very attractive. Working with Sierra Wireless to deliver this phone in the Netherlands has enabled us to offer our customers a total mobility solution with attractive pricing."

The new Voq Professional Phone operates over KPN’s GSM (Global System for Mobile communication) and GPRS (General Packet Radio Service) network, and offers global roaming through KPN’s partners in 165 countries around the world, with seamless data connectivity in 35 countries in and outside Europe. 

"The Voq Professional Phone is a great proposition for mobile professionals and testament to the type of hardware and design innovation made possible on the Windows Mobile platform," said Annemarie Duffy, Senior Marketing Manager, Mobile and Embedded Devices Division, Microsoft Corp. "Demand for mobile business applications is growing in the enterprise and we support Sierra Wireless and KPN in addressing this important market."

Powered by an Intel Xscale processor, the Voq Professional Phone is based on Microsoft Windows Mobile 2003 software and offers a rich telephony experience with the addition of a unique flip-open QWERTY thumbpad. The Voq Professional Phone provides:

* Phone-first capabilities with the power of a PDA and ability to synchronize contacts, calendars, and tasks to a Windows-based computer;

* The best features of a mobile phone, messaging device, and PDA in a single phone - resulting in lower cost, ease-of-use, and need for fewer devices;

* Out-of-the-box personal and corporate e-mail solutions, including POP3, IMAP4, and Microsoft ActiveSync for wireless synchronisation to Microsoft Exchange 2003; 

* Powerful search, send and storage capabilities with myVoq, which also offers the ability to enhance business applications and mobile web services.

• Richard Brennan to leave Orange at end of October
• Mobistar CEO Bernard Ghillebaert appointed as EVP Marketing, Products and Technology, Orange Group

Orange has announced changes to its Executive Team with the appointment of Bernard Ghillebaert as executive vice president of Marketing, Products and  Technology. The appointment follows Richard Brennan’s personal decision to fulfil a lifelong ambition and travel the world. Richard will leave Orange at the end of October, having been with the company for 11 years.

Bernard Ghillebaert will be transferring to a new Orange Group role from his current position as CEO of Mobistar, the Belgian subsidiary of Orange. He will be responsible for Marketing, Products and Technology for Orange worldwide.

Richard will work closely with Bernard during the four-month transition period to ensure a full and comprehensive handover. A replacement for Bernard at Mobistar will be announced in the coming weeks.

Sanjiv Ahuja, CEO of the Orange Group, said: "Bernard will bring valuable operational experience and a strong track record in disciplined execution and commercial focus to his new group role. He has produced world class results in a competitive environment and was a pioneer for the whole GSM industry. His performance and drive make him a great asset to the Orange executive team."

He added: "I would also like to thank Richard for his tremendous contribution to the business and the industry as a whole over the last 11 years. His loyalty and commitment to the Orange brand, in particular his support in delivering our vision of one Orange, have been unwavering. I hope Richard will stay in touch with Orange and maybe even play a part in the continuing bright future of the company."

Richard  Brennan  said: "After  more than a decade at Orange, it is obviously a difficult decision to leave this great company. However, I feel that the time is right to fulfil a life-long ambition of mine."

He added: "Orange will continue to grow, innovate and break down the barriers, just as it has always done. With all the great people within the company, and the passion and ambition that they display, I can honestly say I believe now more than ever, that the futures bright, the futures Orange."

Lucent and Novatel to supply Merlin U530 UMTS PC Card Modems to the KPN Mobile Division in the Netherlands and Germany

Lucent Technologies and Novatel Wireless have announced that the two companies will supply KPN in the Netherlands and E-Plus in Germany with the Merlin U530 Universal Mobile Telecommunications System (UMTS) PC Card Modems - jointly developed by Lucent and Novatel Wireless. Under the terms of a multi-million dollar supply agreement, Lucent and Novatel Wireless will supply these 3G data cards to support the rollout of high-speed data services on the 3G UMTS networks in KPN's territories.

The 3G data cards will enable KPN to offer customers enhanced services such as high-quality streaming video and audio, secure mobile access to e-mail with large attachments and other information stored behind corporate firewalls at data transfer speeds of up to 384 kilobits per second. Network users will have access to KPN's enhanced high-speed data services by plugging the PC cards into a laptop and installing the accompanying client software.
"With these 3G UMTS data cards we will be able to successfully launch UMTS and sell high speed data services, so we can position ourselves as the UMTS supplier for enterprise solutions across our customer base in Europe," said Mark de Jong, executive vice president Corporate Development KPN Mobile Division.

"KPN is one of the leaders in introducing cutting edge wireless services in the countries it operates in," said Heide Jeuken-Dahmen, director mobility segment for Lucent Technologies. "These services are particularly attractive to business users, and we are pleased to be supporting KPN as the company develops to offer customers high-speed mobile access to the Internet and corporate networks and multimedia services using the Merlin U530 Wireless PC Card Modem from Lucent and Novatel Wireless."

"Continued adoption of the Merlin U530 testifies to its reliability, ease of use and best in class functionality," said Peter Leparulo, CEO for Novatel Wireless. "The addition of KPN represents our eighth top tier operator customer in Europe, clearly establishing us as the market leader in 3G UMTS data solutions."

Austria's leading mobile provider, mobilkom austria, takes next step toward an integrated customer management approach with deployment of Amdocs solution

Amdocs, the world's leading provider of billing and CRM for true integrated customer management, and mobilkom austria, the leading wireless service provider in Austria, today announced the successful deployment of Amdocs ClarifyCRM ClearSales. This deployment builds on mobilkom austria's long term relationship with Amdocs and marks an important milestone in its adoption of Amdocs solutions and its move towards a true integrated customer management approach. In addition, the new deployment will help streamline all customer-facing business processes to deliver an unparalleled customer experience, thus creating and capturing maximum value.

By integrating ClarifyCRM sales functionality with its Amdocs billing and CRM solution, mobilkom austria now has complete visibility across its entire sales process.  As a result of having a holistic view of all the customer touch points, mobilkom austria has improved its business performance and is now better able to identify revenue growth opportunities across its expanding business customer base. In fact, more than two-thirds of all business customers in Austria use mobilkom austria's A1 network, Austria's most popular mobile voice-VPN.

"We are proud of our reputation as an innovator in Austria's mobile communications market," said Claudia Leeb, project manager for the "Business Sales" project, mobilkom austria. "The Amdocs integrated solution has enabled us to maintain our competitive advantage and offer the right products to the right customers through any sales channel and across any customer touch-point. The addition of Amdocs ClarifyCRM sales functionality allows us to streamline sales processes and eliminate product configuration and sales order errors, thereby improving customer loyalty and operational effectiveness." 

"By adding Amdocs sales capabilities to our integrated billing and CRM solution, our customer-facing sales organisation now has the business critical information required to take a more consultative selling approach during all stages of the sales process," said Manfred Kramml, head of business sales department, mobilkom austria. "By taking this step towards enhancing support and information flow across the entire sales lifecycle, mobilkom austria has measurably improved customer relationships, increased operational efficiencies and reduced costs throughout the entire organisation."

mobilkom austria is now able to unify relevant information across any point in the customer lifecycle - from marketing, sales, delivery, and billing and settlement to service and support. Amdocs ClarifyCRM  sales solution allows mobilkom austria to manage leads throughout the entire sales process - from lead identification through to close; track and measure the effectiveness of marketing campaigns; and gain greater visibility into business performance with enhanced forecasting capabilities. 

"Amdocs' deep industry expertise and comprehensive solutions enable communications services providers around the world to transform themselves to an integrated customer management business model, putting customers at the centre of everything they do," said Michael Matthews, chief marketing officer for Amdocs.  "We're happy to provide mobilkom austria with a seamless solution to automate key customer-facing business processes at all stages of the customer lifecycle, and we look forward to continuing to support its efforts to better serve its customers and maintain a distinct competitive advantage."

mobilkom austria has also built a contact activity object into the Amdocs system, enabling account managers to generate reports prior to customer site visits, as well as record, track and assess details from the visits. Using the system, account managers can access and distribute prospect information from external sources in real-time, allowing mobilkom austria to identify and quickly capitalise on new opportunities.

Possio introduces wireless router for 3G networks.

By allowing Wireless LAN network users to access the internet via 3G networks, mobile operators can broaden their service offerings by leveraging the success of Wireless LAN. At the same time, operators offering public Wireless LAN access and enterprises mobilising their workforce will not depend on fixed lines to the internet any longer.

“With our Wireless LAN over 3G solution users get an ADSL like experience and we are overwhelmed by the number of applications that 3G operators are interested in, “ says David Thorberg, CEO of Possio. “We enable for example temporary and mobile Wireless LAN access, a new range of M2M applications, innovative local copper loop replacement and access where fixed lines simply aren’t available," continues Thorberg.

Possio successfully launched the second generation of their wireless router in the beginning of 2004, based on their patent filed in 2002 for local to cellular routers.

The third generation of the platform is planned for Q3 2004 focusing on residential solutions. “The third generation of the wireless router will make our product offerings complete by spanning both enterprise and residential solutions," says David Thorberg. Possio’s business model is to finalise customer specific applications on the generic wireless router platform followed by manufacturing of customer specific configurations based on volume commitments.

“Our current wireless router is built on Possio’s unique wireless router platform and supports GPRS, UMTS FDD and UMTS TDD on the WAN side and Wireless LAN, Ethernet and Bluetooth on the user side,” says Patrik Nilsson, Product Manager. “We will soon support EDGE, CDMA 1x and iMode, which makes Wireless LAN over 3G an even more exciting opportunity.”

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"Validation of 3G networks essential to commercial success "

UbiNetics, a world leader in 3G Terminal and Test & Measurement technology, has announced the delivery of the first LG200 Load Generators to major network operators in Europe.

The UbiNetics LG200 Load Generator is a powerful, flexible network test system that allows infrastructure manufacturers and operators to simulate 'real-world' network conditions in a lab environment. The system can be configured to perform many different test scenarios, ranging from straightforward load testing to verifying the interoperability between mobiles and the network under test.

 "Verifying the performance of complex multi-mode networks is a really challenging task", said Neil Peniket, Vice President, System Test Products at UbiNetics. "Thorough network testing will be essential to the success of future mobile services, and the ability to run tests in a carefully controlled, deterministic way will help manufacturers and operators to fully understand any issues affecting network reliability and integrity."

A key feature of the LG200 is the high degree of RF screening provided for the terminals used in the system, coupled with a high performance RF attenuation and combining unit.  This allows for precise control over signal levels, allowing realistic testing of key features such as soft handover.

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Claims it breaks Nokia grip on mobile video

Oplayo, the leading mobile video specialist, today launches its latest mobile video product, the Oplayo Vidlet 2.2, that breakthroughs Nokia’s exclusivity to include Siemens, SonyEricsson, Samsung, Motorola, Sharp, LG, Sanyo and NEC and more.

Philip Bourchier O’Ferrall, UK Managing Director at Oplayo commented; “Oplayo Vidlet 2.2 is the only technology that allows anyone with a colour screen phone to quickly and easily access video services for receiving, viewing and sending mobile video content, without the need for 3G.”

“By using a single Java MIDlet over-the-air download both the player and the content, including several types such as video, background audio and splash-screen images, is delivered to the user in one package. This benefits content owners, who can speak directly to consumers; operators who can reach out to large numbers of their subscriber base; and marketers who can utilize new viral marketing techniques.”

Working with GSM or GPRS connections, service providers will be able to create marketing opportunities for broad customer groups such as video subscription services, mobile video greeting cards and viral distribution of video material.

Every single click through or view is logged in Oplayo’s Digital Rights Management (DRM) server offering a powerful statistical analysis for marketers and can provide a restriction on the number of times a user can view content for operators to better control ARPU.

Oplayo has a global customer base and offers this product with local language support in English, German, Italian, French, Brazilian, Portuguese, Czech, Finnish, Arabic, Norwegian and Russian.

“To support Vidlet 2.2, Oplayo has re-launched its Vidlet Webstore offering content aggregators pre-packaged mass market Vidlets including content from many consumer brands.”

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In short and as a catch phase mobile banking can be defined as to  "Control your personal finances via your mobile ".  Zinek's Mobile Banking systems are powered by the robust Mobile Message Engine server, which has the scalability and extendibility to fit all the physical demands and characteristics financial institutions can possible throw at it. The feature rich server enables banks to quickly launch services like: Account balance requests, Recent transaction enquiry, Internal account transfer, Stock Exchange Information requests, Alerts and Automatic help desk, while many more customized banking services can be seamlessly launched on top of the extendable plug in architecture.

From the banking institution point of view Mobile Banking holds enormous potential for the future. This convenient method of keypad payment offers the mobile user full control of their finances while on the move - an interesting alternative to paying by cash or by credit card. These Mobile Banking solutions give mobile users a service, which is easy understandable (accessing your account balance becomes as easy as adding a contact into your phonebook) enabling financial business to be carried out irrespective of time and place. Whether by mobile phone using SMS, XHTML or WAP customers can request their account status and movements, or make banking transactions wherever they are, whenever they want.

Secure data transfer and continuous automated system monitoring is of utmost importance. Within the bank's internal Mobile Message Engine server - all mobile banking communications are routed over secure technology protocols (SOAP, HTTPS) enabling synchronizing of data communication to be pre-configured and defined by the bank. API interfaces, server applets and easy configured database modules enable rapid implementation of the mobile banking system and thus reducing the overall time to market. From the end users' mobile phone point of view, SMS, XHTML and WAP are enabled using PIN/TAN, which is the same high level of security procedure familiar from Internet banking.

On a daily basis Zinek received numerous requests from banking institutions about which clients the mobile banking service should be launched on and utilized by the end user - from our point of view we don't intend to push technology on to end users but need to listen to the market and that's where we will find what fits best. In today's mobile environment there are many different systems to operate mobile banking through - SMS with simple data transfer, XHTML browsing from the mobile, WAP in terms of web pages access on the mobile, etc - all of which have their benefits and draw backs which need to be evaluated and matched to your clients demands.

SMS (Short Message Service), the distinguishing features of Mobile Banking with SMS are its low cost and convenient use, however with low data throughput. Mobile Banking with SMS enables (almost) every owner of a mobile phone to benefit from mobile banking, worldwide.

XHTML (Extensible Hypertext Markup Language), the successor to WAP and i-mode, is already available. Although XHTML is actually designed to be used with any end user device, a version has been developed specifically for mobile phones, and the first devices with an XHTML browser have already appeared on the market. The main slow down in XHTML browsing is its need for the operators to support it on the SIM card, which today is only a small percentage of the operator market.

WAP (Wireless Application Protocol), the prerequisite for WAP-based Mobile Banking is a mobile phone with WAP capability and a display, which meets the required specifications.  Even though WAP applications offer a greater graphical look and feel on current mobile phones with GPRS capability, only a small percentage of the mobile users have WAP enabled mobile devices and from that percentage only a small proportion have the knowledge and know how to use them.

From this simple client synopsis it is proposed that the decision on which client to deploy within the banking network should be based on the clientele which banking institutions aim to target the mobile banking service towards, and while understanding this they will increase the value propositions and overall usage of the new service.

Currently today Zinek sells the Mobile Banking system / Mobile Message Engine server product to service providers, systems integrators, ISP's and large enterprises, enabling them to launch secure and multiple interactive mobile messaging services into their networks. For further information about Zinek's Mobile Banking systems or to set up a personal online demonstration please contact us directly.

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Opera Telecom, the fastest growing international provider of premium-rate mobile services, has appointed Peter Charlesworth as Director of Operations, as the company continues its recruitment drive in order to sustain its position at the forefront of the industry. 

Charlesworth will be responsible for operational development at Opera Telecom, working closely with the sales and product design teams to ensure effective and efficient resource management and to develop existing company operational policies in order to make best, and most profitable, use of staff and technology across the Opera Telecom Group.
Opera Telecom is predicting rapid business growth at a time when many of its competitors are experiencing a downturn in revenues. The company achieved a 100% increase in profits and turnover in the year ending May 2004, with revenues at £90.4 million and profits at £5.4 million, and further business expansion is planned during the next 12 months. 
Commenting on his appointment, Charlesworth says, “This is an excellent time to be joining Opera Telecom as the company continues to buck the trend in the industry by expanding on an international scale, despite the fact that many of its competitors are issuing profits warnings and losing market share.
Charlesworth continues, “The nature of the mobile services industry is that it is very fast moving, and I look forward to working with the team from an operational perspective to ensure that the company is well positioned to capitalise on new and emerging markets, channels and technologies, as and when the opportunities arise.”
Prior to joining Opera Telecom, Charlesworth was Product Group and Marketing Communications Director at Profund Systems, a provider of administration software. Here he directed the company’s change from a service organisation to a product-focused business. Before this, he worked as a freelance Business Consultant, assessing, analysing, and implementing Merger & Acquisition strategies, as well as expanding and downsizing operations for Venture Capitalists and Integrator companies.
Gary Corbett, Managing Director of Opera Telecom, concludes “Our financial forecast remains very positive and having achieved rapid year-on-year sales growth since our foundation in 2000, we are now looking to bring on board experienced and knowledgeable industry professionals in order to support the company during the next stage of its business development. Peter will be a key part of this and the experience he brings with him will be invaluable within his new role.”

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Opera Telecom

3G initiatives supported include downloads of key matches and highlights from European Football's Euro2004

Convergys Corporation, the global leader in integrated billing, employee care, and customer care services, announced today that TMN (Telecomunicações Móveis Nacionais) is using Convergys' Infinys software to support the rollout of 3G
services in Portugal.  TMN, the leading mobile operator in Portugal, is the first carrier to bring video telephony services to Portugal. TMN is using the flexibility and advanced functionality of the Infinys application for rating, Geneva, to help drive its growing range of 3G services and bring attractive packages to market quickly.

TMN’s recent launch of 3G services reflects the company’s long history as an innovator and pioneer in the Portuguese telecommunications market. With five million subscribers, the company offers a diverse range of services, with 3G initiatives including video telephony and a new 3G portal, which allows broadband access to advanced content, video and multimedia services.

TMN’s 3G subscribers will be able to download videos and key highlights from UEFA Euro2004, this year’s major European football championship tournament being held in Portugal.

“The market for content-rich, next-generation services represents a major opportunity for us to grow revenues and enhance ARPU (average revenue per user).  This is something we are committed to and something that Convergys' Infinys software is already helping us to achieve,” said Eugénio Alves da Silva, IT Director, TMN.  “Infinys’ ease of configuration, highly-flexible pricing, and revenue distribution capabilities enable us to both win market share quickly and drive our 3G operation over the long-term.”

“Through this contract with TMN, Convergys will be supporting a major 3G rollout program by one of Europe’s premier operators," said Jean-Hervé Jenn, President of Convergys' Information Management Group for EMEA.  “The ability to launch new services quickly and ensure that they are
attractively packaged is vital in today’s markets, particularly in the 3G space, where rapid penetration is essential.  As well as supporting TMN’s initial rollout, Convergys will support TMN’s continual refinement and differentiation of its portfolio to sustain its preeminent position in the market.“

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