Separating telco AI milestones from moonshots - Mobile Europe

Telco to techco

Thursday 9 July 2026

Separating telco AI milestones from moonshots

TM Forum warns of “The looming AI write-off crisis facing telecom operators”. Across all sectors, Gartner predicts that:

By 2028, 33% of enterprise software applications will include agentic AI and that at least 15% of daily work decisions will be made autonomously.
By 2029, 70% of enterprises will deploy agentic AI as part of IT infrastructure operations, up from less than 5% in 2025
By 2035, at best agentic AI could drive about 30% of software revenue for enterprise applications, surpassing $450 billion.

Gartner also predicts that more than 40% of agentic AI projects will be cancelled by end of 2027 due to escalating costs, unclear business value or inadequate risk controls.

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09:30AM | OPENING REMARKS

09:35AM | OPERATOR KEYNOTE

An operator’s point of view

Watch the playback below:

What we set out to achieve using AI
How we approached our goals and the need for scale
Results so far and lessons learned
Next milestones

Andy Linham

Principal Strategy Manager

Vodafone Business

10:05AM | IN CONVERSATION

A vendor's point of view

Keeping it real and safe, achieving set goals at scale

Watch the playback below:

The road to 5G SA

Jochen Cordes

Specialist Solution Architect, EMEA Telco CoE

Red hat

Session sponsor

10:35AM | PANEL DISCUSSION

How has the industry fared so far with AI – has the carefully targeted approach surpassed the experiment everywhere approach?

Watch the playback below:

Why have different operators taken different approaches
Is it too soon to tell what success looks like
What are the main targets operators are trying to hit?
Are telcos realistic in their goals?
Is it time to regroup and go again, pause or stop?

Moderator: Robert Curran

Consulting Analyst

Appledore Research

Antonella Sanguineti

Head of Marketing & Product Management Networking, Cloud, Security & Identity Solutions

Sparkle

Jesús Villacorta

Strategy Director

MasOrange

Beatriz Ortega

EMEA Telco Business Development Manager

Red Hat

Session sponsor

11:25AM | AUDIENCE Q&A

A chance to put your questions to the speakers

11:30AM | END

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