As communication service providers try to find their place in the digital era and meet growing customer demands, artificial intelligence and machine learning are becoming increasingly desirable. At the same time, AI/ML-driven solutions are getting more widely available. But how are telecom operators actually utilizing them? What do they think about their potential? Which solutions do CSPs choose, and what are the biggest difficulties when it comes to implementing these technologies?
As AI is gaining in popularity, Comarch decided to examine this topic in depth. What are the real benefits of AI implementation in the telco industry? What can the technology do today, and how will it be able to perform tomorrow? Is it worth taking the first steps today, or is it better to “wait and see”?
Having seen the benefits gained by enterprises that have transformed to run their operations on cloud-native architectures, the telecoms industry is poised to take a similar step.
Can drones and artificial intelligence help telecoms deal with increasingly complex network maintenance? How can new technologies help CSPs reduce the costs of network maintenance, react more rapidly to any events and improve the safety of technicians working in dangerous locations?
How did Vodafone Ireland improve the journey experience for Connected Cars and subscribers on the move? This Case Study describes the methodology Vodafone used, and the KPI improvements it saw, using Continual’s Mobility Experience Analytics Suite.
Comarch’s latest campaign shows various applications and benefits of AI-driven services in the telecom industry. The third episode of this year’s campaign focuses on counteracting and managing fraud in a dynamically changing market.