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GenAI failed to move the economic dial, will agentic fare better?

Michael Majster, Partner at Arthur D. Little Strategy Consulting, talks about agent orchestration as a critical success factor, agentic for core capabilities and puzzling economics

What an Andy Burnham government means for telecoms & AI

An Andy Burnham-led government has raised questions across the mobile, network and technology sectors about what a new approach to digital infrastructure could mean...

The end of connectivity-only: from ambition to structural stress test

Telecoms is evolving from a single connectivity-led system into a more polarised landscape, in which operators follow increasingly different economic logics

Multi-stage sell: promotional pricing is reshaping consumer broadband globally

For more than half of the world’s consumer broadband plans, the standard monthly price is not a single transaction but a multi-stage escalation that make comparisons difficult

CTO of DE-CIX warns neoclouds must act as CDNs join inference fray

AI training can be centralised in remote locations, but proximity and latency are fundamental to end users' experience when AI is 'everywhere' – many neoclouds are not ready for the shift

The blind spot in zero-touch ops: ZTO framework lacks diagnostic intel

Partner content: Automation is strong in execution, detection is robust due to better monitoring now diagnosis needs to pinpoint why a problem happened, not only that it did

Are AI, AN key to preventing the next major telco outage?

When networks perform well, they are largely invisible; when they do not, the impact is immediate and widespread

Data-diamonds in the rough: management makes them sparkle

Partner content: AI-enhanced tools are no longer exciting predictions for the future – they have become the proverbial crown jewel for many telecom operations

Party like it’s 1999 as BT, Verizon form international JV?

In the 1990s, deregulation to encourage competition ‘forced’ major telcos globally to form international alliances that collapsed when the dotcom bubble burst – is this round 2?

AI discovery is the biggest opportunity facing telecoms marketers

Partner content: If you lead marketing or comms for a telecoms vendor, a new visibility opportunity is taking shape, and it is happening earlier in the buying journey than brands may realise

Satellites need trust, not just reach

Partner content: Traditionally, satellites solved the connectivity piece – now companies also need visibility across borders, partners and networks making trust an intrinsic part of the offer

Hidden costs of botsitting and other extra work generated by AI

New research found this is closely related to "botshitting” which is admitted to by up to 70% of users, that is, shipping AI-generated work that is not verified or fully understood
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Voice AI: monetising voice at scale with new intelligent services – Interview with Tallence

Voice AI is gaining momentum in telecoms. Martin Rueckert, Chief AI Officer at Tallence AG, explains what it is, why it matters, and its potential to reinvent what was telecoms’ core product for decades.

Trusted Agentic AI: making secure enterprise network operations auditable, explainable and scalable

Partner content: As enterprise networks expand across locations, vendors, clouds and operational domains; managing access policies is becoming a critical operational challenge

AI-infused beats AI-based to scale your automations

Partner content: Demand for high-speed connectivity, cloud-native services and seamless customer experiences is booming – automation must span all operational levels to deliver
Latest independent research

Achieving autonomous network operations

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