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Vodafone to become UK’s second largest telco with CWW buy

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Backhaul and international transit savings; leading Unified Comms provider in the enterprise

Vodafone's acquisition of Cable & Wireless Worldwide will create the UK's second biggest telco, a leader in enterprise unified communications services in the UK, and enable network efficiencies for Vodafone internationally, CEO Vittorio Colao told analysts on a call this morning.

A combined company would move Vodafone from number four to number two in the UK market, Colao said, with revenues of £6.9 billion. That makes it just bigger then Everything Everywhere (£6.7 billion) and number two to BT (£15.5 billion).

The operator also said that the deal would enable it to become the leading enterprise communications services provider, and enable it to strengthen its Unified Communications abilities, an area it had previously identified as a strategic priority for the business.

"It's clear that fixed services remain important for enterprise in the future, so the ability to serve both is important for us, and will allow us to leverage additional capabilities in Unified Communications.  We have said for two years that enterprise UC is our strategic focus, so we see this as a strengthening of our capabilities in this area," Colao added.

The acquisition of C&W's network will also change the way in which Vodafone manages its mobile backhaul. It said that C&W fibre comes within 100m of a third of its base stations. This makes it likely that Vodafone would look to move away from leasing capacity to those stations, to owning their own backhaul links. Vodafone said that it would consider running fibre direct to base stations that fall within that 100m range.

(Just for comparison, when Everything Everywhere signed its deal with Virgin Media Business, it said that Virgin's network came within 200m of half its base stations.)

Vodafone has a current backhaul deal with BT. It is also the host provider for mobile airtime and data connectivity BT sells to enterprise customers. Colao said his "first call" after the investor briefing would be to BT's Ian Livingstone. But he said he saw no reason why Vodafone shouldn't continue its relationship with BT, both as customer and as provider. In fact, Colao said, in his view "BT should be happy" to see further rationalisation in the UK telco market.

Outside of the UK, Vodafone will look to take advantage of C&W's international network, to carry its own global traffic and to improve its service offer to others. The acquisition would move Vodafone's peering position up from 45th globally to 28th. That would "significantly improve our sales opportunity and IP transit cost reduction" according to Vodafone.

Colao said that it was clear that C&W' had strengths in its network, IT and provisioning platforms of C&W but that there were also areas of under-investment. Vodafone envisages making some investment in the first 2-3 year to strengthen those platforms, and has already embedded the cost of that in its offer price.

Vodafone will operate a two-phase integration strategy, with the first phase keeping the business separate, but with a steady migration of Vodafone traffic into the C&W network. The operator will also create join enterprise account teams.

The full integration phase would see the operators' two networks integrated, with a combined UK network infrastructure and Vodafone's Group function taking control of international assets. That phase would also see the merger of management, sales and services teams, with C&W's regional operational assets integrated into Vodafone's offices.

Vodafone said in its bid offer that "following the completion of the Offer, there is likely to be a reduction of headcount and places of business where there is administrative or operational overlap although specific individuals and locations have not yet been identified by Vodafone."

(Chart from Vodafone: UK Telecoms operators – last full year revenues)

Can’t see the woods for the trees? Includes latest issue of Mobile Europe

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Before we get into our look at the week past, we have some actual Mobile Europe business to attend to.

First, the latest issue of Mobile Europe is now available to view. This issue includes an Insight Report on the mobile customer experience from Telesperience's Teresa Cottam, as well as features on mobile cloud services and on VoIP strategy. Please take a look.

Second, continuing the issue's CEM theme, we have a good-looking webinar up the barrel, taking place on 2 May. This webinar will be delivered by Aricent's Tom Lybarger, a man with experience in this area inside and outside of telcos. If you're interested in how to improve an operator's overall customer view, especially by making use of device analytics, then this is the event for you.

OK, parish announcements over, let's take a look back at what's been exercising us this week.

Well, first off, last week's prediction that we would see an EC Project Oscar announcement just as soon as the newsletter hit desks proved to be accurate. The Competition Commission delivered its verdict on its initial investigation into Project Oscar, the UK's m-commerce JV late on Friday (yes, even later than we deliver this email). And the verdict was…we need more time. So the EC has given itself 90 days to have a further look at the proposals for a consolidated m-commerce entity. Of particular interest is its worry that the JV could have the potential to damage, competitively, other m-payments initiatives.

The EC thought that by forming one big m-payments venture the operators have the potential to stifle innovation and competition from other providers. Yet the same concerns don't seem prevalent in Sweden, where the four operators have been given the nod to set up and start running 4T, their equivalent, from June this year.

One person we spoke to close to the project thought this might be because 4T has remained open technically – in that it hasn't specified a reliance on the Secure Element on the SIM, as is the case with the UK operators. This means that the 4T scheme doesn't rely on storage of sensitive details on the SIM – something that makes it more open to other players, this (admittedly Pro-4T) contact told us. It seems likely, as well, that the biggest difference is that in Sweden the JV is 4T, not 3T. That is to say, Three is part of the venture, instead of sitting outside slinging in its grenades.

Also this week, we saw the very endgame of several dreams of mobile operator-led IM. If you want more on this, read the Synchronica blog post linked to on this mail. But essentially, what we have seen in the last few years is the collapse of perhaps five or six business models predicated on the assumption that interoperable rich communications services would be a big draw, reach massive volume, and make everyone money. That has proved far from the case, and we now see Myriad Group as the ultimate consolidator of Oz, Neustar, Colibria, Followap, iseemedia and Synchronica, to name just a few. Whether that makes the future of operator-led rich comms any more attractive is still up for discussion. Or it make just mean that demand is much more aligned to supply. It's worth nothing, though, for those who throw RCS-e out there as a business case for their  company's future revenues.

Talking of future revenues, we saw NSN make another quarterly loss – something that was used by Big Nokia to explain away its poor financial performance. To be honest, this was a bit like blaming the sun going down for it getting cold, when what you have done is failed to shut the front door, letting all the cold air in. NSN has been losing money for quarter after quarter and it announced its restructuring – for which it brought forward a 700m Euro charge into this quarter – early in the previous quarter.

Clearly that's not good, but it's a restructuring charge aimed at reducing overheads by a cool billion a year by 2013. Big Nokia knows that really its biggest current issue is not in its network business, although you wouldn't say that NSN is pulling up any trees, or out of the woods, or any of the other arboreal metaphors you have to hand. One aspect up for discussion here is that operators have been putting the wood on Nokia – hence it's not getting support in selling through the WP-based Lumia. That, I think, is way over-stating the case. My hunch, actually more than a hunch as it's based on several briefings, is that operators are fully in favour of a good Windows phone, and will support it if it makes sense for them to do so. But they can't make their customers buy the things – even by giving away $400 handsets, or an Xbox.

Another thing to point out. There are those who paint pre-WP Nokia as some pre-lapsarian Eden. It was far from that, especially as far as operators were concerned. In fact, the operator-baiting competitive Nokia positioning came from the old Finns – Ovi, Nokia Music, Messaging, Maps, Ad Network, Money. A trimmed down Nokia that makes damn good phones that can compete with Apple, albeit with a Windows App marketplace in the tail, is a sight more attractive to operators than a 50% market share beast attempting to convert that device share into a similar services share.

Too long didn't read version of the above paragraphs: "Nokia's current handset issues have got v little to do with lack of operator sentiment".

Right, I'm about to leave it there. Please note our other stories for catch-up: not least the notice that Free Mobile is joining SFR in France by looking to open up its WiFi network to mobile users so that mobile users can log on, automatically, to any available WiFi hotspot – residential or otherwise. Some of the implications of that are explored in my shortish post, again as linked to on this mail.

For now, though, have a thunderously good weekend.

Keith Dyer
Editor
Mobile Europe

Free’s WiFi sharing is no cure for a challenged network

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Free Mobile has announced that it will be opening up four million Free WiFi access points to mobile users.

Freebox subscribers on the €15.99 per month tariff, as well as Free mobile subscribers on the €20 per month tariff, will now be able to access all other Freeboxes using their Free mobile phones. The operator is calling the service FreeWiFi Secure.

The carrier will enable phones that can support EAP-SIM authentication to connect automatically to WiFi access points sold to Free's fixed broadband customers. WiFi data consumption will not count against users' mobile data limits.

Although Free said its four million strong access point network would benefit "indoor data coverage, particularly in dense zones", a drawback in terms of user experience of WiFi sharing is that most residential Freebox subscribers will live in… residential areas. Mobile users require good mobile data coverage when they are mobile – city centres, transport hubs, shopping zones etc – not always where most residential access points are deployed.

BT in the UK, and Belgacom in Belgium, already run similar WiFi sharing schemes using FON technology. That operates by giving FON-enabled access points a dual SSID, one for "private" use, and one for FON users. Free has not yet shared if it is using a similar method of "dividing" Freebox bandwidth.

BT has a similar number of access points deployed to Free in France (in fact about a million more), but has been coy about sharing usage numbers. One aspect where Free may have an advantage over fixed providers using FON is that by using EAP-SIM it can automatically connect users to its WiFi access points. BT, without that mobile property, relies on users finding and logging in to FON networks.

This is an interesting ploy from Free, but not one that will lift it out of the network problems it currently faces – its in-building coverage is poor, its urban capacity is very limited. One thing this isn't is "carrier-grade WiFi" as the industry currently understands the term – that is: an optimised use of WiFi in association with connection management tools, policy and QoS to benefit the user experience. It's a stitching together of residential access points to make them accessible to mobile users. Location of sites is entirely determined by Free's user base. Quality of service will be essentially unmanaged. Backhaul will also rely on the available connection to the Freebox.

It's good marketing, though, and shows that Free is thinking about how to combine its fixed and mobile assets. Its release mentions use of mobile VoIP and other IP services over WiFi. When it receives its 800MHz 4G spectrum, it should be able to provide a much more co-ordinated customer offer and it will be interesting to see if it intends to extend that service flexibility over LTE. A co-ordinated WiFi-mobile customer experience will also stand it in good stead as a value-add for capture of the domestic fixed broadband market.

 

Cinterion, Sierra Wireless, Telit lead M2M module market

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Sierra Wireless was the top revenue earner from sales of M2M cellular embedded module vendors in 2011, according to ABI Research. Cinterion came second, and Telit third. The top three vendors by module unit shipment volume in 2011 were Cinterion, Telit, and Sierra Wireless.

ABI Research’s market share rankings of M2M cellular embedded module vendors for 2011 evaluates vendors’ market share performance for both total unit shipment volume of M2M cellular modules, as well as for total M2M revenue, including modules, terminals, software, and services.  



Cinterion has been the unit shipment volume market share leader since ABI Research started tracking cellular M2M module sales in 2003. With the acquisition of Cinterion by Gemalto in 2010, the company is hoping to leverage Gemalto’s resources and complementary offerings (i.e. SIMs) to build a more comprehensive and differentiated offer in the market.  



Sam Lucero, practice director, M2M connectivity, states, “The biggest change from 2010 to 2011 was the rise of Telit from third place to second place in the unit shipment volume analysis. Likewise, Telit Communications displaced SIMcom Wireless Solutions at third place in the M2M revenue rankings.”

ABI Research’s “M2M Embedded Module Vendor Market Share Market Data,” presents cellular M2M embedded module vendor market share data for 2011. 

It is part of ABI Research’s M2M Research Service. 

Sierra Wireless was one of the first vendors to push beyond modules to the supply of a software platform – its AirVantage hybrid connected device platform/application enablement platform (CDP/AEP).  Moving away from a pure module strategy has benefited Sierra Wireless financially in the face of increasing price pressure, as is the company’s strong focus on higher-value automotive module products.



Telit Communications has been the fastest growing of the major vendors for several years now, rising from roughly 6% market share in 2007 to more than 20% market share (on a unit shipment volume calculation) in 2011.

The main companies active in the cellular M2M module market include: Cinterion, Huawei, iWOW, Neoway, Novatel Wireless, Quectel, Sagemcom, Sierra Wireless, SIMcom Wireless Solutions, Telit Communications, u-blox, and ZTE. 



HP offers operators enterprise app platform

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“Operators need enterprise service delivery”

HP has announced a platform to enable mobile operators to offer mobile application management as a service to enterprises.

Designed for operators to offer to their enterprise clients, the HP Enterprise Mobility platform enables enterprises to provide internal mobile applications (apps) to employees so they can access company data quickly, easily and securely on their personal mobile devices.

The core components of the HP Enterprise Mobility platform are:

  • HP Enterprise Mobile App Store enables CSPs to help enterprises create, certify, distribute and manage ”mobilized” versions of company apps for employees. Hosted at the CSP site and managed for the enterprise, the HP Enterprise Mobile App Store provides employees an easy-to-use portal for downloading apps.
  • Multichannel capability supports personalized employee access, regardless of device. Employees can easily browse for apps. Multiple languages are supported to enable regional app stores.
  • Multicatalog management enables enterprises to offer apps to different kinds of users by structuring access based on employee location, job type or other criteria.
  • Application life cycle management enables enterprises to refresh apps for all device types, track usage, and decommission apps at end of life.
  • Integrated mobile device testing ensures that apps perform properly across device types and in varied usage scenarios.
  • HP Enterprise Mobility Gateway enables CSPs to help enterprise employees access the right enterprise data at the right time by connecting mobile applications with an enterprise’s back-end systems. Available on the customer premises and as a service from the CSP, the gateway enables developers to create data-rich apps that run effectively even when bandwidth is limited.
  • High-performance access is enabled with server- and client-side caching, smart browsing, and offline viewing of large data sets.
  • Secure exposure of back-end systems and data to mobile applications is enabled by user authentication and authorization.
  • Lifecycle management of programming interfaces of back-end systems is facilitated with usage and reporting tools.
  • Composite service development enables mobile apps to access and combine data from multiple back-end systems to create aggregated, high-value information for mobile users.

“Service providers are at a point where they need an enterprise service delivery platform, not just a telco service delivery platform,” said Glen Ragoonanan, lead analyst, Infrastructure Solutions and SDP Strategies, Analysys Mason. “It makes sense to work with a partner like HP that has both telco and IT heritage and can bring the two worlds together.”

Based on the HP Service Delivery Platform (SDP), the HP Enterprise Mobility platform features a flexible service-oriented architecture. CSPs can adapt the core HP components to suit specific, complex needs, and they can integrate other HP and third-party solutions to further enhance functionality.

“CSPs must invent new business models to win in a 4G world,” said David Sliter, vice president and general manager, Communications, Media and Entertainment, HP Enterprise Services. “HP’s offering enables CSPs to generate new revenue by helping enterprises tap the productivity potential of smartphones and tablets used by employees.”

In addition to offering mobility services to enterprises, CSPs can use the HP platform to manage mobility services for their own employees, including the development and distribution of new apps.

Oracle delivers updated fulfilment suite for CSPs

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Oracle has announced a new release of its Oracle Communications Service Fulfillment suite — with general availability of its Communications Order and Service Management 7.2, Communications Unified Inventory Management 7.2, Communications ASAP 7.2 and Communications Design Studio 7.2.

The Communications Service Fulfillment suite includes a set of open, standards-compliant applications that enable communications service providers (CSPs) to design, launch and deliver new services – such as LTE, IPTV, VoIP and broadband – quickly and cost effectively to keep pace with rapid changes in consumer preferences and technology.

This latest release of Oracle’s pre-integrated Service Fulfillment suite provides:

  • A consistent, integrated design environment in Oracle Communications Design Studio that enables designers to define services once and share them across applications to standardize and accelerate service design
  • Productized support and implementation accelerators for a number of service and technology domains – including Mobile GSM/3GPP, Cable TV, Digital Video and VoIP – spanning service and resource design, order management, assignment and allocation within service and resource inventory, as well as activation of network elements and IT applications
  • New inventory federation capabilities to enable Oracle Communications Unified Inventory Management to intelligently integrate with, and complement, existing inventory systems for connection oriented network technologies – helping CSPs to rapidly introduce next-generation services by leveraging existing inventory Oracle Communications Service Fulfillment suite has been certified on a consistent technical platform that supports Oracle Solaris and Oracle Linux operating systems, Oracle WebLogic Server application server and Oracle Database.
  • CSPs can deploy the entire Oracle Communications Service Fulfillment suite or selectively implement specific applications in a modular fashion, integrating third party components. The suite is also fully integrated with the Oracle Communications Rapid Offer Design and Order Delivery solution using Oracle Application Integration Architecture to support an end-to-end “Order to Activate” business process.


“Many CSPs face growing problems with slow service introduction due to fragmented service design and inefficient order delivery. As a recognised market leader in service fulfillment, Oracle’s open, pre-integrated Service Fulfillment suite is increasingly attractive to CSPs seeking a unified approach to bundled service design and efficient order delivery orchestration that has been proven across a number of service domains,” said Mark Mortensen, principal analyst, Analysys Mason.

“Oracle Communications Service Fulfillment suite has been engineered to provide a common design time environment and an unprecedented level of integration across the key functions of service fulfillment: order management, inventory and service activation. This enables CSPs to rapidly design services and efficiently deliver orders with reduced IT complexity, cost and risk,” said Liam Maxwell, vice president, products, Oracle Communications.

SMALL CELLS 2012 – INSIGHT REPORT

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June/July 2012 Edition – Insight Report, Small Cells 2012 

The consumer desire for ubiquitous, high quality wireless broadband has brought forward a new approach to the mobile network. This approach mixes the use, and reuse, of licensed and unlicensed spectrum to build what is known as the Heterogenous Network.

The Het Net, whilst promising to deliver on that consumer need, brings with it many implementation challenges. Operators can benefit from a reduction in site space and power, but must ensure that they are gaining the maximum performance possible from the assets they have to hand.

This report will determine what the next steps are in the delivery of the Het Net, as operators use small cells to enable ubiquitous mobile broadband consumer experience.

Key issues include: WiFi integration ► Antenna technology ► SON technology and deployment – the network aware small cell ► Edge intelligence – the intelligent small cell ► Backhaul integration.

Get involved...Aligning your company with the small cells insight report provides a unique chance to promote your range of products, services and specialised skills to the industry and in some cases directly to the operators.

For further information on the marketing and sponsorship opportunities including thought-leadership articles, webinars, and video interviews please contact Shahid Ramzan +44 (0) 207 933 8980 – shahid.ramzan@mobileeurope.co.uk

 

NSN reports drop in infrastructure sales

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Nokia Siemens Networks has said that a reduction in infrastructure sales led to a 7% year on year drop in first quarter revenues. The company reported quarterly revenues of €2.9 billion, down from €3.1 billion from Q1 2012 and down from €3.8 billion in the final quarter of 2011.

Although the company said like for like comparisons were complicated, as the company completed its purchase of Motorola assets in April 2011, it saw revenues drop in all markets apart from North America in the first quarter of 2012 compared to 2011. It also saw a sequential drop from 4Q 2011 to 1Q 2012 that it said was due to seasonality in sales. The North American market grew 67% year on year for the quarter, reflecting the Motorola acquisition, but fell slightly on a sequential basis from the end of 2011 to the beginning of 2011.

In Europe, NSN generated €930 million in sales in Q1 2012, down 7% from just over a billion in Q1 2011 and down 27%  from €1.27 billion in 4Q 2011. The biggest drop off was in China, where sales were down 35%.

NOKIA SIEMENS NETWORKS NET SALES BY GEOGRAPHIC AREA

EUR millions

Q1/2012

Q1/2011

YoY Change

Q4/2011

QoQ Change

Europe

930

1 001

-7%

1 272

-27%

Middle East & Africa

270

307

-12%

394

-31%

Greater China

209

322

-35%

438

-52%

Asia-Pacific

877

988

-11%

909

-4%

North America

283

169

67%

293

-3%

Latin America

378

384

-2%

509

-26%

Total

2 947

3 171

-7%

3 815

-23%

The company said it anticipated to take charges of €1 billion in 2012 as it continues to carry out its restructuring and cost reduction programme. The restructuring, announced in November 2011, is intended to realise operational savings of €1 billion by the end of 2013, compared to the end of 2011. The company also said that cash preservation is a priority, and it intends to be self-funding, with more cash on its books at the end of 2012 than it had in 2011.

Russian Government challenges Telenor’s Vimpelcom purchase

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Telenor has learnt that the Russian Federal Antimonopoly Service has filed a claim against it in Russia, seeking to invalidate Telenor’s purchase of VimpelCom shares from Weather Investments. OJSC VimpelCom, OOO Altimo, VimpelCom Ltd., VimpelCom Holdings B.V. and Altimo Cooperatief U.A. are named in the claim as interested third parties. Telenor said that it has not yet been formally notified of the Claim by the FAS or the Court.
 
The FAS has alleged that the share purchase and option transactions that Telenor and Weather Investments entered into on 15 February 2012 violated Russian Strategic Investment Law and requests the court to invalidate those transactions, require Telenor to return the VimpelCom Ltd. shares it acquired to Weather Investments and require Telenor, VimpelCom Ltd. and Altimo to enter into a new shareholders agreement with substantially the same terms as the VimpelCom shareholders agreement terminated by Altimo last year.

Telenor has learned that the FAS also filed an application with the Moscow Arbitrazh Court requesting that, prior to the Court reaching a decision on the merits of the FAS’s claim, the Court issue an injunction that would (a) prevent VimpelCom Ltd. and VimpelCom Holdings B.V. from voting their shares in OJSC VimpelCom, (b) prevent Telenor East and Weather II (as shareholders of VimpelCom Ltd.) from changing the governing bodies of VimpelCom Ltd. (i.e., the VimpelCom Ltd. board), and (c) prevent Telenor East and Weather II from exercising their rights under the option agreement.
 
“We believe we have fully complied with the Strategic Investment Law as it has been interpreted and applied to date,” said Telenor spokesman Dag Melgaard.  “In addition, we have provided the FAS with all of the information it has requested.  There has not been any change of control in VimpelCom, nor is there any agreement between Telenor and Weather Investments concerning control of VimpelCom. We are open to a dialogue with the FAS, but we will defend Telenor’s position using all available remedies under applicable law and treaties.”
 
“Furthermore, Telenor is within the ownership range it has been before. The transaction with Weather Investments reestablished the balance of shareholder interest which existed before Telenor’s ownership was diluted as a result of the Wind Telecom transaction,” said Dag Melgaard.
 
On 15 February 2012, Telenor purchased 234 million VimpelCom preferred shares from Weather Investments for USD 374.4 million, thereby increasing Telenor’s voting share in VimpelCom Ltd. to 36.36%, subject to adjustment arising under certain put and call arrangements.
 
 

O2 announces a few LTE trial results

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Most active user is consuming 200GB per month on trial LTE network

O2 has been running 4G network trail in London since December 2011. Today, the operator released a few headline results of that trial, timed to coincide with the completion of the analogue-digital TV switchover in London  — even though O2 was using trial spectrum at 2.6GHz, not the digital dividend frequency band at 800MHz. O2 said the trial  has seen speeds of up to 150Mbps, hit click to bang rates (latency) of less than one tenth of a second and enabled 40MB file downloads in a matter of seconds.

Trial results

  • O2’s 4G network is achieving speeds up to 150Mbps
  • With around 1,000 people on the trial, speeds of between 20 – 50Mbps have regularly been experienced – over 20 times faster than 3G
  • A ‘click to bang rate’ of 0.07 seconds
  • For businesses, cloud-based services will be revolutionised,  40MB files can be downloaded on the move in a matter of seconds
  • Most active member has been using 200GB per month using just a Samsung dongle or personal mifi hotspot

About O2’s 4G London Trial

  • In December 2011 O2 launched the first 4G network in central London, which is the largest 4G trial network in the UK
  • The trial includes 25 sites and covers an area of 40sq km, stretching from Hyde Park to Canary Wharf and The O2, including Canary Wharf, Soho, Westminster, South Bank and Kings Cross
  • 1,000 consumers and businesses were invited to join the trial to test and experiment with 4G speeds

Politics

O2 said that the trial is proof that it is “serious” about 4G, and said that the forthcoming spectrum auction is “a watershed moment for the UK mobile industry, releasing the airwaves that will power a whole range of exciting next generation mobile services.”

The operator repeated its support for Ofcom’s latest publication (published in January), which details modifications in its terms for the forthcoming spectrum auction. This comes as a result of the first consultation process, which it contributed to. “The key objective of the 4G auction should be to ensure that operators are able to exploit the full potential of the spectrum, in order to deliver true connectivity for the benefit of consumers, business and UK plc,” its statement said.
 
Ronan Dunne, Chief Executive Officer of Telefónica UK (O2), said, “The forthcoming spectrum auction is a watershed moment for the UK mobile industry, releasing the airwaves that will power a whole range of exciting next generation mobile services. The new spectrum will increase capacity, quality and speed (we estimate that mobile broadband capacity will increase by 20 to 40 times from today’s levels), and will allow us to deliver true connectivity through a suite of innovative digital services, that work seamlessly and at speed for the benefit of consumers, business and UK plc.”

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