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Deutsche Telekom Chooses G&D as Development Partner for NFC SIMs

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Giesecke & Devrient (G&D) has been commissioned by Deutsche Telekom to develop a  SIM card solution for mobile phones with contactless Near Field Communication (NFC) technology. The functionally expanded SIM card will be used in Deutsche Telekom’s networks in future. This is the first time that a contactless technology is being introduced across markets and implemented using a universal SIM card. The solution will go beyond the standardized NFC functions to meet Deutsche Telekom’s additional global integration requirements. What is more, by way of this solution the company is laying the foundations for future contactless payment and service offerings.

Giesecke & Devrient was awarded this contract following an international tender. Deutsche Telekom intends to offer novel NFC services based on this SIM card solution in various countries in future.

SIM cards with NFC functionality are the key element in future mobile phone payment functions. G&D’s SIM card operating system SkySIM CX is a platform for a variety of contactless applications.

NFC technology may in future enable quick and secure payments using mobile phones. The technology is also suited to electronic travel tickets, customer-oriented voucher systems, solutions for logistics and access systems, as well as for signature-based security applications.

By using the latest card technologies (based on Global Platform and ETSI standards), G&D said that it is ensuring that services can be integrated securely both into mobile network operators’ system infrastructure and into the networks of participating payment systems. The SIM card’s security functions make use of the latest cryptographic methods.

Giesecke & Devrient is one of the world’s leading NFC providers and has taken part in numerous field trials of this technology. As part of its suite of future-oriented solutions, G&D also offers TSM and wallet systems which, together with the NFC SIM, turn mobile phones into electronic wallets.

As a full-line provider, G&D offers not only innovative SIM cards but also comprehensive solutions for the cost-effective management of related solutions via wireless networks.

Spectrum auctions – is one method “better” than the other?

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Know your SMRA from your CCA

With France having opened its 4G spectrum auction, and wrangling still ongoing over UK spectrum allocations, I thought it might be worth a short post looking at how these auctions will work, and whether the processes followed might have an impact on the results.

When Ofcom announced it was following the Combinatorial Clock Auction (France is also using a Combinatorial auction, by the way), I noticed a bit of chortling around and about as not many people seemed to know what it was, and it sounds ridiculously complex. So I spoke to Graham Friend of Coleago Consulting, who walked me through the basics of spectrum auction processes, and cast light on exactly what a Combinatorial Clock Auction is and what its benefits, or otherwise, are.

Historically, the main type of auction of choice was the Simultaneous Multi Round Auction (SMRA). This type of auction is probably the one we’d most easily recognise: multiple lots of spectrum are auctioned, with people bidding on each lot until there is only one bidder remaining. Highest bidder on each lot wins.

The plus side of this type of auction is that it is simple and easy to understand, and the winning bidder knows how much it will have to pay.

On the downside, there are some risks to bidders. Principally these arise when bidders are seeking combinations of lots – either of spectrum blocks or of geographies. An operator might only want spectrum A if it can also have spectrum B. So it bids on both lots, but only wins one of them. It is then left with Spectrum B, a block of spectrum that is now effectively useless to him as it only had value to him in alliance with Block A. For instance, if the blocks were geographical, a bidder might want a major city and a satellite town. It wins the city but not the town, and is effectively left with a useless lump of spectrum. Or it could be that the spectrum is divided into chunks, and an operator wants some sub 1GHz spectrum for coverage, but also has its eye on 2.6GHz spectrum to allow it to infill high capacity urban cells. If an operator wins only the 2.6GHz spectrum, he is then left with a very expensive network model to achieve any kind of wide area coverage.

(There are things that can be done to mitigate these risks within a SMRA auction – SMRA Augmented Switching, for example, allows bidders to go after contiguous blocks of spectrum and to switch active bids between lots as the auction progresses. This process has been used in some recent Scandinavian auctions.)

So the second main type of auction, the Combinatorial Clock Auction (CCA), takes account of the aggregation exposure risk of SMRA and allows bidders to bid for combinations of lots with one bid. That way, only if they win the bid do they get the blocks of spectrum they want, and they are not left with standalone spectrum that doesn’t meet its valuation as part of a whole.

As Friend says, “There is no risk of being stranded with one and not the other”.

There is a slight complication in that these auctions often use something called the Second Price Rule, which means that the winning bidder will not pay the amount he bid, but instead he pays the amount the second bidder bid. Although this does lead to a lack of transparency in the final amount a bidder will pay, Friend says it logically leads to no other strategy other than “you can do no better then bid the value you place on the spectrum.” 

CCA are designed to eliminate game playing. “The only rational thing to do is to bid the true value of the spectrum,” he says.

Not that Friend is totally convinced of the need for CCA auctions. “My personal view is that the exposure risk of SMRA is overstated in telecoms, and the CCA is unnecessarily complex, and lacks transparency. This is one of the more interesting things about the CCA auction – the amount you pay can be very significantly different from the amount other people pay for similar blocks of spectrum. This is not always regarded as fair and the boards of operators will want to know why you paid more than other operators.”

Friend thinks that whichever type of auction is used will not have much impact on the overall revenues to be taken by the authorities.

“The academic literature is unclear on the revenue generating potential of CCA versus SMRA,’ he adds.

So there we are – a very brief tour round the two main auction processes – with thanks to and comment from Graham Friend of Coleago Consulting. Bear in mind that the next time you hear someone shaking their head at this ridiculous thing called a “Combinatorial Clock Auction”, you can tell them about SMRA Advanced Switching instead.

 

Justdotme – just a crazy idea?

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Earlier this week I spoke to Jeff Wilson, CEO of Telsis, who talked me through a new service he’s designed called “justdotme”. It looks like an eccentric idea, but Wilson points out that the industry has a poor record of predicting breakout successes. Could this be one?

Justdotme is a service that allows one user to post, via SMS, a message to a virtual noticeboard. Anyone who then texts that original user’s number with just a dot “.” will receive the original message as a text.

The word is that this is very much Jeff Wilson’s idea, and as he’s the CEO of one of the more successful tech companies in messaging over the past decade, and invented Telsis’ SMS Home Routing capability, he’s probably worth listening to.

The service works like this. A user wants to be able to get notice to anyone who has their number. Say you are running a music or sports group and the location of a practice has changed. The user starts his text with a dot, then writes his message.

Telsis’ SMS Router sees the dot, and sends the message to a virtual noticeboard. Other users can then text a dot to the original sender’s number and if they do so they are then delivered the original message.

The idea is that it avoids someone having to send lots of texts, or a group text.

The problems of this service, as it occurs to me, are:
1.    Group text and group messaging apps: If I were managing a group of some kind, I’d set up a group on my phone, and text them from there. Of course, downside is it goes out as many texts. I get unlimited texts, though, so it’s not too much of an issue. For really large groups, though, you can see the issue. Of course, there’s also What’sApp and other group messaging apps, which do this even better.

2.    No notification: I don’t know if someone I know has posted an update. I have to dot the number in question to know if someone has put a message on the “noticeboard”. This may be OK in terms of a specific event I know is upcoming, but it’s pretty useless in terms of the adhoc, chit chat, etc updates you see on most social networking sites.

Which brings us to
3.    The ability to post one message on a noticeboard to be seen by your contacts or friends? Sound familiar?

Well, Wilson posits that not everyone has internet access on their phone, and if they do, they don’t use it for social networking. The same goes for group messaging apps – they are not ubiquitous. Perhaps. But it makes a fairly limited case for justdotme in mature markets.

As for notifications, Wilson said that the company is introducing a double dot capability, which will allow someone to send a double dot to a number in advance of any announcement, and then when the update is made it is delivered. It’s not a notification service, though.

Telsis does have a customer. Etisalat Nigeria’s eight million customers can now post information by texting it to the shortcode 8900. The operator is branding the service as Etisalat DotMe.

Etisalat Nigeria CEO Steven Evans says, “Early adopters are religious organisations who are using it to update their congregation on daily scripture readings, inspirational messages and other church information. DotMe is also positioned to help other businesses post short and quick. For the young and young at heart, DotMe will serve the important purpose of helping keep friends updated on the social scene while on the go. Here at Etisalat, we have already begun to use this unique service to keep our various audiences informed on our various promotions and activities and we are seeing positive results.”

 

Mobile-to-WiFi roaming promised by WiFi industry bodies

Wireless Broadband Alliance and Wi-Fi Alliance Collaborate on Hotspot Innovations to improve Wi-Fi roaming, data offload and user experience

The Wireless Broadband Alliance (WBA) and the Wi-Fi Alliance have outlined plans to create commons standards that would enable users to connect automatically to WiFi hotspots using SIM-based authentication and security protocols.

The aim is to enable a device to authenticate automatically at a WiFi hotspot, using cellular-based authentication methods such as EAP-SIM/AKA and EAP-TLS/TTLS. This could mean that mobile operators would view WiFi providers as trusted roaming partners, opening up new business relationships and increasing the opportunities for data offload and roaming.

From a useability and business point of view, the implementation of the specifications within devices and access points would enable someone to roam automatically onto a WiFi hotspot for data access, but without having to enter new details, buy credits etc Instead, the device would connect automatically to the hotspot where it sees a network roaming partner it has enabled. The authentication is carried out using access details provided by the mobile operator, who has a back end roaming agreement with the hotspot provider. 

The process uses a protocol called Access Network Query Protocol (ANQP), which will need to be enabled by user devices, as well as access points.

The WBA calls the programme the Next Generation Hotspot (NGH) programme, and it is working with a pilot group of operators and technology providers to define interoperability requirements for hotspot and 3G/4G operators. A trial launched under the program this week between leading operators and vendors will address seamless, secure auto-authentication on multiple operator networks.

The WiFi Alliance, meanwhile, will provide the certification process for NGH-compliant devices and access points.

Stephen Rayment, CTO at Belair Networks, said that the process is about providing secure, seamless roaming.

“Most current hotspots are not secure as cellular networks are secure. There is a call for secure radio links and high performance authentication, using the credentials from the SIM card to authenticate to the WiFi network,” Rayment said.

In Rayment’s view many existing access points will require only a software upgrade, although older infrastructure may need to be swapped. He added that there is a greater need for support from device manufacturers – specifically in implementing ANQP support in devices. The role of the Wi-Fi Alliance is to ensure the user experience is supported in a consistent fashion at the device end. It expects to have its certification process ready by the middle of 2012, with preliminary testing activities expected to begin later this year.

Rayment pointed out that although the NGH programme addresses roaming and sign-on it does not address session mobility – the ability to continue a VPN session between a WiFI hotspot and the cellular network.

“If WiFi is to be part of the 4G family then secure, seamless roaming gets it only 75% of the way there. The other 25% is session mobility. If I have a VPN connection to a mail server and move from the cellular network to WiFi, unless I do something about it then the IP address will change and the session will drop. We are working to solve that by demonstrating proxy mobile IP, connecting the access point to a home agent in the core.”

Femtocells deliver five year business model in eleven months for Vodafone Greece

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Customer retention and satisfaction the key

Vodafone Greece achieved its original five year business case within the first 11 months of its femtocell product launch, according to Polychronos Tzeferos, New Products and Innovation Manager, Vodafone Greece.

Tzeferos, speaking at the Femtocells World Summit in London, added that Voda Greece is seeing an average of 350 to 400 voice minutes per month per a four user femtocell. This isn’t driving a great deal of increased revenue, as most voice usage is falling within bundles, he added. However, it is in customer retention and satisfaction that Vodafone Greece seems to be seeing the best results.

Tzeferos said that a customer survey showed that once users had a femtocell, their reported propensity to churn reduced from 65% to 8%. 99% of users said they would recommend the femtocell to a friend.

The numbers appear to show that, where coverage for voice services is poor, the femtocell is still a great tool for customer retention.

Tzeferos admitted that the operator had struggled with the consumer messaging around femtocells; advertising it as a coverage solution means tacitly admitting Vodafone’s coverage is poor in some areas or situations. Vodafone had therefore gone for a brand campaign, rather than a product-led one, and some customers were asking for the advertised improved coverage without realising they were being sold a product, he said.

The operator, which is using a Huawei Ubro2.0 femto for its product, cannot effect 3G handover between the femtocell and the macro network, because the Huawei femto is not compatible with Voda’s Ericsson core. Tzeferos said that this had had little impact on customers to date, as it would only impact those customers who wish a data session to continue between the femtocell and the macro network.

Tzeferos said he would like to see the value proposition for femtocells improve so that “each and every customer can have one”. At the moment Vodafone Greece offers the femtocell at a maximum price of €99, with the femto available at various price points down to free, depending on the customers’ data plan.

 

 

Velti And Vodafone Portugal Launch Strategic Mobile Marketing Initiative

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Velti, a global provider of mobile marketing and advertising solutions, has signed a strategic three-year partnership agreement with Vodafone Portugal to launch a Permission Based Advertising program. The Vodafone Promo4U service enables subscribing customers to receive high-value discounts and exclusive offers from their favourite brands free of charge on their mobile phones.

Velti’s mGage technology platform allows Vodafone Portugal to provide its customers highly relevant and targeted offers delivered through the right channel at the right time and with the exact frequency desired by customers.  The platform’s ability to federate and analyze data from multiple sources, leading to rapid optimization of a portfolio of offers across numerous segments gives Vodafone Portugal maximum flexibility to manage and grow the Promo4U program. By delighting customers with desirable, high value offers from premium brands received when and how it’s most convenient for them, the innovative program is designed to deepen and strengthen Vodafone’s customer relationships in the mature, highly competitive Portuguese mobile market.

For advertising agencies and premium brands, Promo4U enables the creation of highly targeted campaigns and a tight, data-rich feedback loop.

The new three year partnership was signed on the basis of Velti’s innovative technology platform, mobile marketing strategy, sound media experience and proven ability to help major operators across the globe differentiate themselves and win share even in highly competitive markets. With 15 million mobile subscribers and nearly 140 mobile lines per 100 residents, Portugal is one of the most densely penetrated markets in the world. The length of this contract demonstrates the faith and value that Vodafone have placed in Velti to strategically manage their customer programmes. 

Stephen Upstone, VP of Sales and Business Development for Europe, said “we’re extremely excited to begin deployment of our Permission Based Advertising program to help Vodafone Portugal build even deeper relationships with its customers. We hope that this will be the first of many partnerships with the Vodafone companies.”

Gemalto and Orange Group Extend Collaboration on NFC with Rollout of Poland’s Largest Mobile Contactless Program

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Gemalto, specialist in digital security, has announced that PTK Centertel, an Orange group affiliate, is deploying the largest NFC program in Poland, with a commercial offer targeting several thousand users. This new initiative reinforces Gemalto’s active role in Orange Group’s NFC expansion strategy with deployments already in the UK, France and now Poland.

The program, the first commercial NFC pilot in the country, brings PTK Centertel’s customers the convenience of using their mobile phone to securely pay for goods and services at a wave of their handset. Consumers will benefit from Poland’s well established contactless infrastructure of approximately 35,000 acceptance points, notably in fast food restaurants, cinemas, supermarkets and numerous retailers.

Gemalto provided an end-to-end solution that includes NFC software and user interface applications securely embedded on an NFC SIM, and the Trusted Service Management (TSM) services. PTK Centertel and its partnering bank have entrusted Gemalto with the operation of the TSM platform, to securely personalize and manage the payment application in the device over the air.

“With already a number of large-scale rollouts around the world, Gemalto is definitely the trusted reference for mobile NFC implementation,” said Krzysztof Sieczkowski, Product and Content Development Director, PTK Centertel. “We need a complete solution to speed up our time-to-market, and leverage the strong contactless payment network already existing in Poland to make our consumer the first to benefit from the NFC experience.”

“Gemalto is committed to assisting Orange Group with its NFC strategy with best-in-class technology and services for mobile contactless payments,” added Jean-Claude Deturche, senior vice-president of mobile financial solutions at Gemalto. “We have proven our success in France and the UK, and in Poland too our expertise in interconnecting all players in the NFC ecosystem – including the mobile operators, financial institutions and transit companies, will greatly facilitate the delivery of a superior user experience. ”

AdaptiveMobile acquires Sentry Wireless

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AdaptiveMobile, a specialist in mobile security, has announced the acquisition of Sentry Wireless, a developer of handset based mobile security applications. Sentry’s  technology will be integrated into AdaptiveMobile’s Network Protection Platform to give mobile operators visibility when subscriber handsets become infected by rogue mobile applications and viruses, and limit subscriber loss of data and credit.

Following consumer research from AdaptiveMobile that identified that consumers now fear spyware, rogue apps and loss of data more than they do the loss of the handset itself, operators are looking for an all embracing security platform that will help them preserve subscriber trust in the network. Through the acquisition of Sentry Wireless, AdaptiveMobile will provide operators with white-label applications that subscribers can use to report SMS spam, check the validity of a downloaded app, and be notified securely by their operator if their handset is detected to be compromised.

In addition, the handset applications will allow individual subscribers and their children or companies and their employees greater control of who can contact them, when and for what reason. This combination of handset based policy management and network-centric enforcement enables mobile operators to step up and cater for customers who are looking towards mobile operators to provide them with protection against mobile threats.

The research also confirmed that cybercriminals are shifting their focus to smartphones and tablets with mobile malware alone up by 33 per cent in 2010 from the previous year, with particular focus on new mobile operating systems such as Android. This focus is driven by the greater potential for return from illicit activity on mobile networks, with criminals taking advantage of existing mechanisms to extract money such as premium rate numbers and SMS shortcodes.

The risk for consumers is that “free” mobile security apps advertised online can be hostile applications that will infect the device, and that SMS notifications from operators may be faked. As a result of the acquisition of Sentry Wireless, as well as protecting their subscriber base from the core of the network, mobile operators will now also be able to provide secure and timely feedback to their subscribers when they become infected, and where necessary disinfect comprised devices on their network through a patented disinfection process to remove malicious software and rogue applications.

Brian Collins, Chief Executive Officer of AdaptiveMobile said: “AdaptiveMobile’s unique network-to-handset protection approach now provides unparalleled levels of security to both the operator and their subscribers. As the number of mobile threats and their complexity continues to increase, the question of subscriber trust in their chosen network provider is a critical concern. With applications being downloaded onto subscribers’ devices over the mobile network, and malware reaching record levels, the liability paradigm is moving to the operator. In order to help operators remain a step ahead of mobile security threats and in response to consumer demand for increasing levels of protection, AdaptiveMobile can now empower operators to provide their customers increased flexibility in managing their personal controls, addressing infected or compromised devices, and in preserving subscriber trust through reporting and feedback”.

Matt Norton, Chief Executive Officer from Sentry Wireless said: “We are delighted to be part of AdaptiveMobile’s market-leading mobile security product set. Having focussed on building handset based solutions for Parental Controls, app disinfection and SMS Spam detection, we are delighted that AdaptiveMobile has recognised the unique IP and approach of Sentry Wireless, and has decided to incorporate this within its Network Protection Platform, a globally deployed network solution for mobile operators, protecting 700 million subscribers around the world”.

iBwave releases new version of iBwave Design 5.3

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iBwave, a specialist in-building software and certification, has announced the launch of iBwave Design 5.3, the latest version of its design and planning software.

The product update features new stadium design functionalities eliminating the guesswork previously involved when planning wireless networks on inclined surfaces. As more and more stadiums are looking to implement or upgrade their in-building networks, this new feature will help designers plan accurate and efficient network coverage on inclined surfaces. 

iBwave Design 5.3 also features significant performance improvements, making certain commonly used functions such as loading, saving, performing RF calculations and running predictions up to five times faster as compared to version 5.2. This enhancement is answering a need to have higher software performance and save time performing daily tasks. The improvements are part of iBwave’s continued emphasis on customer centricity.

“We look to our users and the entire in-building ecosystem to help dictate our product roadmaps so our software updates always feature improvements in high demand,” says Mario Bouchard, President and CEO at iBwave. “We’ve recently seen a dramatic increase in stadium design projects which we know to be challenging and complex. We believe this new version of iBwave Design will help our clients deliver cost effective, timely and high quality stadium designs.”

To view a full list of iBwave Design 5.3’s features and capabilities or to request a free demo, visit www.ibwave.com/iBwaveDesign.aspx

3G femtocells now outnumber conventional 3G basestations globally, says research

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Informa Telecoms & Media today issued its latest femtocell market status report which revealed that there are now in excess of 2.3 million 3G femtocells globally compared to 1.6 million 3G macrocells, highlighting the growing popularity of the technology.

There are now 31 commercial femtocell services worldwide which represents over 60% growth in deployments in the past quarter alone. This market growth is reflected in the fact that eight of the top 10 mobile operator groups (by revenue) now offer femtocell services, which includes AT&T Group, France Telecom Group, NTT DOCOMO Group, Sprint, Telefonica Group, Deutsche Telecom Group, Verizon Wireless and Vodafone Group.  Furthermore, in the vast majority of these markets, the devices now outnumber all generations of cell sites.

Informa forecasts this growth to continue with 48 million access points in use globally by 2014. Where last quarter Informa noted the recent growth in enterprise femtocell usage, this quarter has been notable due to the growth in femtocells for public access, especially as a means for speeding up mobile broadband in busy areas as exemplified by SK Telecom’s pure data offload strategy. The technology is also expected to grow in 4G networks with 60% of operators believing that small cells will be more important than macrocells for an effective LTE deployment strategy according to a recent Informa survey.

“Femtocells haven’t just passed a major milestone – it is now apparent that they are rapidly becoming less of a differentiator for service providers and more like an essential offering. Consumers are increasingly going to expect something that for a long time seemed impossible – near ubiquitous coverage for voice and high speed data. Femtocells make this a very real possibility,” said Dimitris Mavrakis, Senior Analyst at Informa Telecoms & Media.

Furthermore, the past quarter has also seen important progress in femtocell technology. The first industry-wide agreed set of API specifications for advanced mobile applications based on femtocell technology have been published. The API provides awareness information so developers can incorporate enhanced presence, context and location-sensitive features into new and existing apps, and can also take advantage of the lower cost and faster data connections enabled by femtocells.

The expansion of the femtocell industry is also reflected in the growing membership of the Femto Forum, the femtocell industry association, which now includes 74 vendors and 63 mobile operators representing over 1.71 billion mobile subscribers worldwide, across multiple wireless technologies (WiMAX, UMTS and CDMA) and accounts for 33% of total mobile subscribers worldwide.

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