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Vodafone chosen by Unilever to manage global mobile services

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Vodafone Global Enterprise has been selected by Unilever to manage its mobility services globally in a three-year deal.

Covering 63 countries, the strategic alliance will see Vodafone Global Enterprise supply nearly 50,000 Unilever employees with devices, connectivity and Managed Mobile Services, which is said to improve the transparency of Unilever’s mobile communications spend, enhancing cost effectiveness and service delivery levels.

Vodafone Global Enterprise is the business within Vodafone which manages the communication needs of its largest multinational customers. Under the agreement, Vodafone will also provide Unilever with consultancy on how to gain greater competitive advantage through deploying innovative mobile solutions. In addition, Vodafone will provide strategic advice on new trends such as the effective management of consumer devices and applications in the workplace.

In parallel, Vodafone and Unilever will operate a graduate trainee exchange programme to encourage further mobile innovation in the workplace.

To simplify the management of Unilever’s mobile communications, Vodafone will deploy a range of solutions including Vodafone Telecoms Management, a fully hosted and managed service designed to remove operational complexity.

Underpinned by Vodafone’s global support and service level agreements, Vodafone Telecoms Management will give Unilever greater visibility and management control over its telecoms expenditure, as well as improve the quality of service delivered to employees, it says.

“Vodafone Global Enterprise looks forward to working in partnership with Unilever to help enhance the performance of the business through mobile innovation. We are firmly committed to delivering greater value to Unilever through a range of mobility products and services designed to enhance their operational efficiency,” said Nick Jeffery, CEO of Vodafone Global Enterprise. “At the same time we will make sure that all Unilever employees enjoy first-class quality of service globally.”

Pascal Visee, Chief Enterprise Support Officer at Unilever says: “As Unilever, we’ve set ourselves the challenging target of doubling the business while reducing our environmental impact. Mobile services play a crucial role in working towards this goal, as they will support us in creating an agile and cost competitive organisation that operates in a sustainable way. The global agreement allows us to deliver a consistent operational service to our highly mobile employees, against the right costs. Moreover, we’ll have access to Vodafone’s expertise on trends in mobility. This allows us to develop innovative ways to stay closely connected with our consumers and customers.”

Allot and Openet Partner on online policy management solutions for mobile broadband

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Allot Communications, a supplier of service optimization and revenue generation solutions for fixed and mobile broadband service providers worldwide and Openet, the  provider of Subscriber Optimization Software to tier one communications and media service providers, announced today their joint policy management solution. 

To date, the companies have achieved successful integration and interoperability testing between Allot Service Gateway, acting as Policy and Charging Enforcement Function (PCEF), and Openet’s Policy Manager, acting as Policy and Charging Rules Function (PCRF).  The joint solution is claimed to enable mobile operators to optimize the monetization of their mobile broadband networks.

The integrated PCEF-PCRF solution, based on 3GPP Policy and Charging Control (PCC) standards and policy enforcement standards for mobile networks, is scalable to fit any network.  It is designed to enable intelligent service delivery by improving bandwidth management through the dynamic control and enforcement of network resources with real-time policies based on service, subscriber or usage.  The joint solution will also enable service providers to offer tiered and personalized subscriber service packages that are highly tailored to the individual subscriber’s needs and price points.

“This alliance allows Allot and Openet to enable operators to provide even more highly personalized services,” said Apollo Guy, global VP of business and market development for Openet. “With this joint solution, sophisticated policy capabilities will help solve network congestion issues and enhance the subscriber experience. This is the ultimate goal of all operators, and this partnership provides industry-leading policy capabilities to address their most pressing needs.”

“As the rising tide of over the top applications, particularly video, continue to overwhelm mobile networks, operators have to be able to implement new business models and maintain profitability,” said Lior Moyal, Allot’s Vice President of Business Development.  “This joint Allot-Openet solution provides operators with the real-time intelligence necessary for them to offer their customers true choice in how they use and pay for their Mobile Internet.”

Telmap launches free GPS navigation, mapping and local search with Orange France

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Telmap, a European mobile location-based services provider, has announced the launch of Orange Maps V2 at Orange France, a mobile location-based service based on Telmap’s Location Companion especially designed to accompanying users throughout their on-the-go experience, going beyond in-car and pedestrian navigation.

Orange Maps navigation will be included on all GPS-enabled devices including iPhone as part of all Origami tariff plans that come with data packages. It will enable users to search for and access up-to-date information from a variety of content providers and to perform pedestrian and mobile navigation.

“Orange France is an innovative operator who fully understands the power of location-based services, and users’ need for up-to-date information while on the-go. Orange Maps V2 provides Orange users with an ultra local experience that goes beyond navigation, bringing additional useful and relevant local content such as gas prices, restaurant guide, and bicycle stations information. Telmap and Orange are expanding the service, adding more and more local content and community services like Wikango, and we are confident that Orange users will appreciate the thoughtful design, and the rich offering  that creates a unique, differentiated and truly local service,” said Oren Nissim, Telmap CEO.

Visa Europe launches secure Mobile Gateway and Key Management Services

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Visa Europe today announced the availability of a new pan-European service designed to support the roll-out of Visa issuers’ mobile contactless payment programmes. The new service is said to provide a highly secure application management capability for new “mobile cards” stored inside mobile handsets. The service leverages Visa issuers’ existing connections to Visa’s authorisation and payment processing systems and is designed to reduce the cost associated with launching new mobile contactless services while providing a scalable platform for commercialisation.

“Leveraging the advantages that mobile capability can offer to payments requires more than simply making the phone interact like a plastic card, and commercialisation requires many pieces of a complex jigsaw puzzle to be in place,” commented Sandra Alzetta, Head of Innovation at Visa Europe. “As NFC handsets and contactless accessories for existing phones become available and the contactless acceptance infrastructure grows, Visa is ensuring that the back-end technologies to support mobile contactless launches are designed for scale and maximum security.”

The Visa Mobile Gateway and Key Management Service have been designed to offer Visa issuers a secure connection between their issuing host systems – already connected to Visa’s Authorisation Systems – and the Visa Mobile Payment Application which resides in a chip in the handset. The Visa Mobile Gateway is integrated into Visa’s Authorisations systems which process over 9 billion transactions a year in Europe. Visa issuers can use the system to interact with the Visa Mobile Payment Application that is stored securely in a Secure Element, or hardware chip, inside the phone. This chip can be either an embedded chip, a removable memory card, or a SIM card. The service enables basic application and account management, including passcode or “PIN” reset, periodic updates of the Visa application for operations such as offline counter reset, and balance enquiry. Visa is also enabling the top-up of prepaid mobile applications through the system.

Sandra Alzetta continued: “We know from extensive research and trials that whilst consumers strongly recognise the benefits of mobile payments, security is a concern. This new service is designed to provide Visa issuers with tools to reassure consumers that mobile contactless payments are safe to use and to evolve from pilots to commercial roll-out.”

Visa Europe will be offering the service for new mobile contactless projects in countries where Visa issuers have already implemented or have launched contactless card programmes. Currently, Visa contactless card programmes have been launched in France, Germany, Italy, Poland, Portugal, Switzerland, Turkey and UK. Visa Europe has also launched mobile contactless projects in Finland, France, Italy, Poland, Portugal, Spain, Switzerland, Turkey and UK.

Google reveals ‘Nexus S’ Android mobile phone with Gingerbread

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Google today announced the latest release of the Android platform, Android 2.3 – known as Gingerbread – and unveiled the next Android device from the ‘Nexus’ line of mobile phone products – Nexus S.

Nexus S was co-developed with Samsung, and is the first smartphone to feature a 4” Contour Display. It also includes NFC (near field communication) hardware.

Nexus S is also the first device to ship with Android 2.3. It delivers a number of improvements, including user interface refinements, NFC support, a new keyboard and text selection tool, Internet (VoIP/SIP) calling, improved copy/paste functionality and gyroscope sensor support, which is especially useful for games. For developers, the Gingerbread SDK/NDK is now available, and in the coming weeks Gingerbread will be open sourced.

Andy Rubin, VP, Engineering, said, “As the lead device for Gingerbread, Nexus S combines great hardware with great software to provide users with a fast and powerful mobile experience. We believe Nexus S will drive innovation in the mobile space that will benefit our users, our partners and developers working on Android, and the entire mobile industry.”

Cambridge Broadband Networks raises $16.5 million

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Cambridge Broadband Networks today announced it has secured a $16.5M investment to fund an aggressive growth plan aimed at capitalising on worldwide demand for its next generation microwave backhaul and access solutions. This latest funding round was oversubscribed and in addition to participation from the existing investors – Accel Partners, Adara, Amadeus Capital Partners and TVM Capital  – the company secured a significant contribution from two new investors including Samsung Ventures Europe.

Samsung Ventures’ investment, the first by its newly created European venture investment group is a precursor to the development of a strategic relationship to create an important new channel to market for Cambridge Broadband Network’s VectaStar point-to-multipoint solutions.

Commenting on the development Graham Peel, Cambridge Broadband Networks’ CEO said, “The investment we’ve just secured is both an affirmation of the technology underlying our point-to-multipoint microwave equipment and recognition of the significant opportunities we have available. Our VectaStar solutions meet the needs of mobile operators in growth markets around the world, from EMEA to the Americas and Asia Pacific – all are seeking more efficient means of satisfying the demand for broadband data services.”

Teresa M Vega, Cambridge Broadband Networks’ Chairman, added, “Market analysts universally predict a dramatic rise in the requirement for innovative microwave backhaul solutions in response to exponential growth in consumer demand for mobile data services. Samsung and our other investors recognise that Cambridge Broadband Networks is ideally placed to meet that demand with a technically and environmentally superior solution that is highly efficient in its use of capital and operational resources.”

Cambridge Broadband Networks will use the proceeds from the funding to invest in product development as well as its sales and customer support organisation to support its push into new geographical markets and to ensure the best possible service for its growing list of customers.

Cambridge Broadband Networks’ Vectastar backhaul solutions mirror the point-to-multipoint (PMP) architecture found in existing 3G, and next generation Long Term Evolution (LTE), radio access networks. It is a fundamentally more efficient approach to serving the ‘peaks and troughs’ typical of traffic generated by mobile broadband subscribers, and has already been enthusiastically adopted by forward thinking operators around the world to serve millions of subscribers. Cambridge Broadband Networks is confident operators are increasingly evaluating PMP as part of the network upgrades required to meet rising demand for mobile data services.

“The requirement for enhanced mobile backhaul networks is significant and will not be satisfied entirely by fibre networks or existing microwave point-to-point solutions,” said Michael Jeon, Head of Europe Investments at Samsung Ventures Europe. “Our investment in Cambridge Broadband Networks is evidence of our belief in the requirement for innovative solutions to a global issue and we see huge potential for the company’s VectaStar solutions.”

Real world challenges in deploying LTE networks

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Testing throughput to ensure high speed mobile broadband services

This article will review the technical issues related to throughput on an LTE network, from both base station and handset sides, and then discuss the techniques being introduced in the industry to measure throughput. Finally, it will analyse some typical results of throughput testing to explain how this relates to the design of LTE base-stations and handsets. It has been written by Jonathan Borrill, Director of Marketing Strategy, Anritsu.

The mobile industry is now heavily focussed into two key areas of development and innovation, firstly in applications and services driven by innovative new product technologies such as touch screen and user friendly operating systems, and secondly in providing affordable but attractive subscription packages to encourage use of these innovations. Behind the success of this lies the need to provide users with a high speed data/browsing experience that enables easy use of the services, but with cost efficient networks and technologies. To enable this, there are new technologies in LTE to achieve very high data rates and efficient use of radio spectrum such as OFDMA and Resource Scheduling. A key testing technology behind this is the measurement of “throughput” on a device to measure the actual data rates achieved in certain conditions in the network.

The mobile communications industry has been moving rapidly into the area of mobile data services over the last 10 years, with the introduction of GPRS technology to GSM networks to try and provide a more efficient data service, and the  with the introduction of HSPA into the 3G networks. The objective of both these technologies is to provide a more efficient use of radio resources (radio capacity) to enable more users to access data services from a single base-station, and provide them with higher data rates for download/upload of data/content. With both of these technologies, the limitation on data rates had been the air interface, as the backhaul connection to the base-station provided a much higher data rate (e.g. 2-10 Mb/s). With the introduction of LTE, where a single base station sector can provide 100-150Mb/s download capacity, then the key issues are now to provide enough backhaul capacity to the site to support the data capacity of the site, and then to have appropriate control mechanisms in the base station to share out this capacity to the users connected in the cell according to their data rate demands and the quality of the radio link to each user.

End to End network innovation

The challenge of providing backhaul capacity has been addressed by a change in network architecture and technology in the move to LTE. The LTE network architecture is changed so that the bas-station is now capable of many more decisions concerning the provision of services to users, and it only needs to receive the actual IP data packets for a user and it can manage the delivery locally. This is different from 2G/3G networks where the MSC or RNC was responsible for this decision making, and then provided the base station with data already formatted in network specific protocols for delivery to the user. The backhaul links to the base station have also been changed from ATM fixed capacity links used in 3G to “All-IP” based signalling for connecting to LTE base-stations. This allows Operators to use existing IP network infra-structure to provide convenient and high data rate links to base stations on the S1 interface. This trend had already started in 3G with the introduction of Ethernet based Iub links for handling HSPA data.

Base station scheduler as key controller of radio resources

In LTE networks, the air interface technology has been further evolved from HSPA technology used in 3G networks. The access technology has changed from WCDMA (code based access scheme) to OFDMA (frequency/time block based access scheme). This gives greater spectral efficiency (higher data capacity in a given amount of bandwidth), and greater capacity to manage more users and share the radio link capacity between them. The key element in this new scheme is the “scheduler” in the base station. This has the role of deciding how/when each packet of data is sent to each user, and then checking that the delivery is successful or re-transmitting again if not successful.

L1 performance vs L3/PDCP throughput

The headline performance of LTE networks has been specified (and advertised) as 100Mb/s, so it is important to understand what this number means. This is actually the capacity of the base station cell to transmit over the radio link (called the Layer 1). This means that the capacity of 100Mb/s is shared across all users on the base station according to different parameters. So, in theory the base station can allocate all of the available capacity to 1 user so they have 100Mb/s, or allocate different portions of the 100Mb/s to several users on the network. This ‘sharing’ is made every 1mS, so the capacity given to each user is changed every 1mS. However, this is the radio link capacity being shared, and this includes not only data transmitted to each user, but also re-transmissions of previous data packets that were not successfully received by users. So, if the base station scheduler tries to allocate to high a data rate to users (by using higher rate modulation and coding schemes), then in fact more of the capacity can be used up in re-transmitting this data again at a lower data rate. Thus there is a balancing act between sending data at highest rate possible (to maximise the use of available radio resources), and then sending at too high rate that more capacity is used in re-transmission. In the situation where there are high re-transmission rates, then although the air interface is still being used at maximum capacity the users will experience a much lower data rate (the Layer 3 / PDCP data rate). In this case (of choosing first a high data rate and then re-transmitting at a lower rate), the users experience of data rate would actually be lower than if a lower data rate were selected to start with. Layer 3 is the higher layer in the protocol stack, and represents the actual data rate achieved by the radio link as seen by an external application. The external applications connect to the Layer 3 of the protocol stack via a function called PDCP (Packet Data Convergence Protocol) that enables IP data to link into LTE protocol stacks.

Importance of UE measurement reports and UE decoding capability

A key parameter for the base station scheduler when selecting the data rate for each user is the “UE measurement reports” sent back from each user to the base station. These reports are measurements of critical radio link quality parameters to enable the base station to select the best data rate for each user. LTE also uses a HARQ (Hybrid Acknowledge Request) process to enable the UE to acknowledge the correct reception of each data packet. In this process, each data packet is sent from the base station, and then there is a wait for a positive acknowledgement of correct reception. If the response is negative (incorrect reception) or not acknowledged, then the packet is then re-scheduled for a repeat attempt to send, now using a lower data rate that is more likely to succeed.

Application of UE throughput testing

We can see from the previous section, that the UE’s ability to correctly receive each packet of data, together with the ability to provide accurate measurement of the radio propagation/reception characteristics, is critical to the data throughput performance of an LTE network. Where a UE is making inaccurate measurement reports, then the base station will send a larger amount of data at a rate that is too high for the UE, and will then be forced to re-transmit this at a lower data rate. Where the UE receiver has a poor implementation, then it will not be able to decode data sent to it by the base station when it has been calculated that the chosen data rate should be suitable. Again, the base station will be forced to re-transmit at a lower data rate. Both of these phenomenon will have the effect of making the users perceived data rate for all users on the network as lower than the expected 100Mb/s. To ensure that this does not happen, there are now a set of UE throughput test and test equipment available to measure and confirm that a particular UE implementation is performing to the level expected by the base station.

The test environments available are based on both the 3GPP Conformance Test Specifications (TS36.521) to ensure quality meets the minimum requirement, and on R&D tools developed for deeper analysis and de-bug of possible errors in UE implementation. Both systems are built around using a System Simulator ‘SS’ to simulate and control/configure the LTE network and a fading simulator to control/configure the radio link quality between the UE and the network. Using this architecture, it is possible to but the UE into a set of standard reference tests to benchmark any UE against the 3GPP standards and also against other UE implementations. As this is based on simulator technology, it is possible to create precise and repeatable conditions for testing that can not be guaranteed in live network testing. So this technology forms the basis for comparative testing and benchmarking of UE’s and is used by many network operators to evaluate performance of UE suppliers.

Utilising the controllable nature of simulator testing, the UE developers also use the technology for deeper investigation of UE performance. As they are able to carefully select and control each parameter of the network and radio link, specific issues can be deeply investigated and then performance improvements and fixes can be accurately and quantifiably measured to confirm correct operation. A key aspect to this testing concept is the ability of the test engineer and designer to see both the Layer 1 (radio link layer) throughput and the Layer 3/PDCP (actual user data) throughput. This enables testers and designers to better understand how much throughput capacity is being used for re-transmission of incorrectly received data versus actual user data.

Looking at typical results for testing we see that we can provide pass/fail results from the Conformance Test specifications, which provide the baseline for compliance to 3GPP and basic performance. As we go deeper into the testing, we then concentrate on evaluating the throughput at Layer1 and Layer3 separately, and the ratio between these. For measuring the throughput we measure the number of PDU’s (Packet Data Units) transmitted and the size/configuration of these PDU’s. The Layer1 performance is measured as MAC PDU’s, and the Layer3 throughput as PDCP PDU’s, We also need to monitor the UE reports that show the measured signal strength (RSRQ), data reception quality (CGI) and acknowledgement of correct data received (ACK/NACK). These reports are used by the base station to select the optimum format to transmit the next packet of data. In addition, where MIMO is being used, there are 2 additional reports from the UE to assist the base station in selecting the optimum MIMO pre-coding. These are the Precoding Matrix Indicator (PMI) and Rank Indicator (RI) that report the preferred MIMO matrix to be used for the current multipath environment and the number of separate MIMO data paths that are calculated in the UE.

As the propagation conditions between UE and base station are reduced, we should see the PDU throughput level reduced. At the same time, the UE should report lower RSRQ and CQI to indicate poorer link quality. It is therefore important to monitor the reports and characterise these across a range of propagation conditions. When these conditions are reduced, we should see the base station scheduler selecting lower data rates (modulation type and coding rate) as the response and hence see lower RRC PDU data rates. In an optimum implementation of both base station and UE then the MAC PDU rate should fall at the same rate. As the multipath conditions are reduced, and the cross correlation between different paths is increased, the MIMO based data rate improvement should reduce, also shown as a lower PDCP PDU rate.

Where the PDCP PDU rate is decreased more than MAC PDU rate, then we should be seeing failed data packet delivery and re-transmission. This is monitored via the ACK/NACK reports from the UE that will turn to more NACK status. As these re-transmissions represent a reduction in network capacity and reduction in user perceived data rate, we must aim to reduce these. Fault tracing is made through the above measurements, ensuring the UE is making correct reports of signal link characteristics and that the base station scheduler is selecting optimum modulation and coding scheme to suit the channel conditions.

Summary

LTE networks are designed for end to end IP packet data services, and the air interface is optimised to delivery of packet data streams with the most efficient use of radio resources. The mechanisms in the base station and UE create a feedback loop to optimise the selection of most suitable settings for transmitting each individual packet of data. These are based on reporting of channel conditions and adaptation of the OFDMA configuration to match this. Using a laboratory based test environment, which is accurate, controllable and repeatable, we can measure the throughput of an LTE link to see both the actual air interface data rates and also the user perceived data rate. This will also monitor the associated reports to confirm correct operation, baseline the performance of different implementations, and identify possible areas for further optimisation of a design.

Mobile End to End: Maximise the Business Performance of your Network

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If you missed our webinar on Thursday, 2 December, you missed key insights into:

  • How current network monitoring approaches can mislead operators into wasted investments
  • Why a new approach to network monitoring can optimise the network’s business performance
  • What is meant by end to end monitoring, and its results

But not to worry, because it’s all recorded here for you to view at your leisure. Just click to view.

View webinar here

Overview
Mobile networks are becoming increasingly difficult to manage. Being heavily multi-layered with, typically, three to four different radio technologies and with a very large diversity of services, these networks force operators to deploy new processes and systems.

At the same time subscribers are becoming more demanding on quality of services and experience. The situation is even more complicated with the constant commoditisation of price plans.

Most operators today use multiple systems to monitor and tune their networks. The problem is that the network needs to be optimised from radio through access through core to interconnect — and not just at one point.

The only way to manage that exactly is with an end to end approach that has a holistic view on all relevant points in the network, with full correlation across the network between all users and data services traffic. Many applications, such as device, network, service, roaming and interconnect, fraud management and others will benefit greatly from having complete visibility in real-time.

Join this CommProve webinar, where we will present a way to address specific business and network performance problems by full end to end monitoring. CommProve will also show how mining the data per user, per handset and per network interface ensures real-time visibility of revenue, cost and QoE impacting issues across the network.

 

Date: Thursday 2 December. 10-11am GMT
Host: Keith Dyer, Editor, Mobile Europe
Speaker: Francesco Pumelli, CommProve

View webinar here

NSN supplies common EPC core for Tele2

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Nokia Siemens Networks has said that Tele2 Sweden is using its Evolved Packet Core (EPC), giving it a common core supporting 4G/LTE, 3G and 2G mobile offerings for mobile data as well as circuit switched voice telephony and IP telephony services.

In addition to providing its EPC, Nokia Siemens Networks has deployed its Subscriber Data Management and Subscriber Repository platforms based on the One-NDS solution, also including HSS (Home Subscriber Server) and EIR (Equipment Identity Register) functionality, which consolidates the subscriber data.

Under the contract, Nokia Siemens Networks is also upgrading the existing core network to support advanced redundancy functions and enable a path towards an all IP network. The contract also encompasses implementation and maintenance services for these systems.

“With smart device users and the demand for data services increasing, Tele2 Sweden was looking to scale up its network,” added Christian Fredrikson, head of sales for Network Systems, Nokia Siemens Networks. “Our EPC prepares the operator for high-speed data services. It also eliminates the need for additional elements in the transport network and achieves an optimized IP-based network architecture that secures the operator’s investments in the long run.”

 

LTE will have nearly 115 million subs by 2014 – In-Stat

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USA to have LTE leadership, but a bumpy road ahead, says research

While LTE is destined to become the dominant wireless airlink, several formidable challenges will make its widespread adoption slower than many expect, according to analyst In-Stat. Spectrum has to be cleared, licensed, and either allocated or sold off before LTE takes hold. As every country has its own telecommunications regulations, these factors will take varying periods of time to be resolved. However, despite this difficult path, In-Stat forecasts that the number of LTE subscribers will approach 115 million by 2014.

“US operator LTE CAPEX spending will drive wireless leadership from Asia and Europe to North America,” says Chris Kissel, Industry Analyst for In-Stat. “From 2009 to 2014, more than one quarter of global LTE CAPEX spending will occur in the US.  As a result, the US will have more LTE subscribers than the entire Asia/Pacific region by the end of 2014, even though it will have less than half the POPs.” 

Recent In-Stat research found the following:
•    Although the vast majority of LTE subscribers will be FDD-LTE, TD-LTE will have a CAGR through 2014 of almost twice that of FDD-LTE.
•    Working through technology partners, Huawei and Ericsson, Vodafone purchased 1,500 LTE  base stations in Germany  in 2010.  
•    LTE networks will have better than half of all last mile backhaul capacity in North America by 2014.
•    Despite the potential for LTE services in China and India, Japan is very likely to have the most LTE subscribers in Asia/Pacific by the end of 2014.

The State of the LTE Market: CAPEX, Deployments, Subscribers, and Services

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