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Virgin Mobile customers to be exiled onto O2

Upheaval will be ‘seamless’ for most 

Internet service conglomerate Virgin Media UK (VMO2) is to move 3 million Virgin Mobile customers to equivalent mobile plans on O2, the mobile operator that cable company Virgin Media (owner of Virgin Mobile) merged with in June 2021. The migrations will start in March and continue across 2023. 

All the underlying mobile network traffic is now being run across the O2 network, according to ISP Review, as Virgin Mobile’s move away from Vodafone’s Mobile Virtual Network Operator (MVNO) platform was completed last year. As part of this migration, Virgin Mobile’s customers will receive unlimited texts and voice calls and face the option of doubling their data or getting “unlimited data” for the same amount each month. “No customers will see the cost of their plan rise as a result of this move,” said the operator.

The operator claims that the move will run ‘seamlessly’ over the air for the ‘vast majority’ of customers with no need to replace SIMs, port phone numbers or change billing dates or information. “Vast majority is not the same as all,” said Mark Jackson, editor of ISP Review. “Big migrations tend to throw up problems.” Details of the changes and steps will be outlined to individual customers at least 30 days ahead of their migration taking place. Migrations will occur throughout the year, and “by the end of 2023 all existing and newly joined Virgin Mobile customers will have been moved to O2 plans.”

“Our teams will guide customers through every step of the migration and we’re laser focused on making sure this all occurs in the most hassle-free way possible,” said Gareth Turpin, Chief Commercial Officer at Virgin Media O2. “With all of our mobile brands now powered by the award-winning O2 network, we are making fantastic progress in our integration plans while continuing to deliver a range of knockout mobile services that cater for all needs.”

The change itself was spotted by ISP Review, after several of Virgin Mobile’s product pages were updated to include the following notice: “Virgin Media and O2 have joined forces so, at some point soon, you’ll be moving from a Virgin Mobile plan to an equivalent O2 plan.” The move will surprise many as the Virgin Mobile brand has a relatively successful history in the MVNO market. By contrast, Virgin Media has been one of the most complained about brands in telecoms, according to regulator Ofcom. 

It could be that VMO2 is learning from BT and EE’s challenges with their own merger, said Jackson. “BT initially tried to maintain its own BT Mobile brand, but over the past few years they’ve walked this back and if you try to join BT Mobile today then the products are all from EE,” said Jackson. By taking this action, VMO2 is also moving behind O2’s cleaner branding, while still maintaining closely tied bundles (such as VOLT) with Virgin Media’s fixed line broadband, phone and TV products.

COVID could choke the Metaverse  – report

Tech trends that won’t happen in 2023

Don’t commit to the industrial metaverse, 5G wearables, printed electronics and satellite-to-cell services this year, as these markets are not going to happen in 2023, predicts intelligence firm ABI Research in a new white paper. According to the paper, 74 Technology Trends That Will and Will Not Shape 2023, there will be 41 events that shake the technology world and 33 others that won’t ‘move the needle’ over the next twelve months.

Stuart Carlaw, Chief Research Officer at ABI Research said war, plague, political pestilence and energy famine will affect priorities. Labour shortages, supply chain issues, falling consumer sentiment and rising input costs are squeezing many markets. The question is whether a technology is an anchor dragging down operations or the mainsail powering companies forward. “The devil is in the detail of the how, who, what and when of technology investment and implementation,” said Carlaw, “the ongoing fallout from a global pandemic are still creating a persistent sense of uncertainty.”

ABI Research’s whitepaper is an attempt to bring harmony when there is so much harmful speculation on Discord. The Industrial Metaverse is one market where investors need clarity, according to the researcher, who predicted that 2023 will not be the year when Industrial and Manufacturing (I&M) firms invest vast sums in the metaverse. “Staff will not be creating avatars and solving challenges in virtual worlds,” because “the economic climate does not lend itself to investments that lack a clear pathway to value.”

However there was good news for mobile network operators, such as Orange Business, that run industrial IoT services. I&M firms will invest in tools that build a digital thread that provides feedback loops between designers, engineers, and manufacturing teams, said the research. In addition, there will continue to be investments in digital twins that mirror machines, production lines, and facilities as firms look to optimise their operations.

The outlook for 5G is not positive, according to the technology Nostradamus, who predicted that Consumer Wearables will not take off until a new generation of products arrive. The market for 5G wearables will not be worth committing to until mobile operators can offer consumers products that are simpler, cheaper, with better battery life and less need for bandwidth than the current 5G new radio (NR) products.

Perhaps surprisingly, ABI Research was not keen on Private 5G unless critical enterprise 5G features, such as URLLC and Time-Sensitive Networking (TSN)) start to appear. They won’t be coded into commercially available chipsets until the end of 2023, which means industrial-grade devices won’t materialise until 1Q 2024. The delay will make 4G Long Term Evolution (LTE) the dominant cellular connectivity technology until at least 2027. 

An exciting long-term trend is that Satellite-to-Cell Services, heated by the likes of SpaceX, Globalstar, AST Space Mobile, and Lynk will be coming to the boil during 2023. ABI Research anticipates that the wider Non-Terrestrial Network-Mobile (NTN-Mobile) service segment, which includes the satellite-to-cell segment, will reach 6.8 million connections by 2027. 

“This year will be challenging, but it also holds great promise and opportunity,” said Carlaw said.

2023 promises a global changing of the guard

The Titanium Economy, fair contribution and new policy

This past year developed very differently from other years, including its immediate predecessor, 2021. Key topics in 2022 include broadband fair cost recovery, OpenRAN, security, geopolitics regarding Russia and China, radio spectrum, the metaverse, the Titanium Economy and assorted points on Alphabet, Netflix and other financial beneficiaries of broadband.

2022: What we called right

In January 2022, we predicted that broadband fair cost recovery would be a big topic in 2022. We were right. Policymakers in the US and South Korea already recognise its time to end Big Tech’s free ride on the world’s broadband networks. 

We were also right about OpenRAN when we said that advocates like to talk about it, but mobile operators don’t buy it. Parallel Wireless threw in the towel and many experts agreed that OpenRAN is not ready for prime time.  

After Russia’s invasion of Ukraine and in support of transparency, Strand Consult joined the Denis Diderot Committee to expose Eutelsat’s spread of Russian propaganda. French policymakers have been reluctant to bring the issue to the attention of Eutelsat’s leadership headed by CEO Eva Berneke.

At long last, Reporters Without Borders and Members of the European Parliament including Andrus Ansip (former Prime Minister of Estonia) prevailed on the French Regulatory Authority for Audiovisual and Digital Communication (ARCOM) to stop empowering Vladimir Putin and remove news channels from the Russian state.

Organisations can learn a lot from this case. It is what happens if people are politically tone deaf and lack a moral compass. Even though thousands of companies have paused Russian operations or have left the country all together, Eutelsat maintained its footprint in Russia. Its focus on short term profit will hurt the company long term and its misdeeds will subject the satellite industry to new regulation.

Similarly, shareholders now clearly see the risk of doing business with authoritarian China. Relationships with suppliers that put customers’ property, privacy, or security at risk, it not worth having. Those risks have been public knowledge for years and mobile operators in many nations recognised it and opted out of buying equipment from Huawei, ZTE and other Chinese-government affiliated vendors. They did this without increasing cost or delaying 5G roll-out, so it has also been good for shareholders. We applaud the European Commission for updating its state-aid rules so that operators choosing to buy Chinese equipment will not rewarded with payment to remove the malign equipment. Shareholders, not taxpayers, should bear those costs.

Geopolitics in 2023

2023 will be a wild, uncomfortable year: there is war in Europe, a global energy crisis, and inflation is making almost everything more expensive and disrupting financial markets. China menacing Taiwan has the world’s leaders on edge and imperils the global supply of 90% of global semiconductor manufacture. Board leaders and directors must ask what their plan is if China shuts down supply lines tomorrow?

This uneasy geopolitical reality affects the mobile industry. Rising interest rates depress returns on capital, and the willingness to invest in infrastructure. Relationships with authoritarian governments pose reputational risks. Operators can’t stick their heads into the ground and pretend nothing is happening.

Operators that have opted out of equipment from Huawei and ZTE will gain an advantage over those claiming there are no risks attached to using Chinese network equipment. Smart operator can say, “Maybe we can’t offer you a better price, but we can offer you a clean network with reduced risk of Chinese government intrusion.” This message will resonate with policymakers, customers, and shareholders.

Strand Consult closed out 2022 with a new report The Market for 5G RAN in Europe: Share of Chinese and Non-Chinese Vendors in 31 European Countries, which updates our 2020 report Understanding the Market for 4G RAN in Europe: Share of Chinese and Non-Chinese Vendors in 102 Mobile Networks. The report is making an impact: the European Union’s Vice President, Margrethe Vestager, has asked Germany to clean up its act on telecommunications infrastructure.

Increasingly, companies will be obliged to run stress test scenarios vis-à-vis China. What will they do about financial assets and revenue streams dependent on China? How much cloud they lose? How much will be written off? German leaders’ acquiescence to China has become an unaffordable political liability.

The debate is not limited to the US and Europe. Strand Consult provides its security expertise to policymakers in Africa, Asia, and Latin America, collaborating with the Parliamentary Intelligence – Security Forum.

Spectrum

While we find fault with the Chinese government for authoritarianism, it deserves credit for allocating the radio spectrum frequencies to their best technological use for 5G. Simply put, 5G needs mid-band spectrum in the 2.6-6 GHz range to maximise data transmission across larger distances. This is a matter of physics and good management, but US policymakers are failing on this front.

At the time of writing, US Congress still had not reauthorised the Federal Communications Commission (FCC) to carry out spectrum auctions, whereas we argue the FCC should have perpetual auction authority to align incentives and economics to best serve Americans. So far, the FCC’s authority to hold such auctions had only been extended by three months, to March 2023.

It’s hard to contemplate a modern nation being so irresponsible, putting the US government’s opportunity to raise hundreds of billions of dollars on ice, because the Department of Defense is resisting modernisation. The situation is that the US military lost its spectrum edge by waging wars with non-peers for two decades.

Instead of upgrading to the most spectrally-efficient tools on the appropriate frequency, the Pentagon is entrenched with legacy systems on the mid-band beachfront hogging 12 times the spectrum available for 5G. The US’ wireless success is incredible given its limited access to frequencies but to compete with China in future, the US will need to make mid-band spectrum available for telecoms exclusive licensed use.

China does not squander its spectrum resources. It has just unveiled a high-power, low-frequency P-band (216-450 MHz) satellite-hunting radar, reportedly to detect and track low-Earth orbiting satellites (LEOs) progress and functions around the clock in all weather conditions. Observers dubbed it the Anti-Starlink system.

Broadband fair cost recovery

Countries must look at their citizens who lack digital equity, which in many geographies typically means people of colour, those on low incomes and the elderly. Clearly, the traditional concept of universal service should end. Taxing broadband subscriptions to raise money for infrastructure does not scale when it comes to closing the digital divide.

Making broadband more expensive also makes it less affordable for the digitally poor and disenfranchised, where available. Countries will increasingly look to Big Tech to foot the bill for the unrecovered costs they impose on networks. Closing the digital divide globally and getting some 3 billion people online for the first time are the goals of the United Nation’s agency which sets global telecoms standards, the International Telecommunication Union (ITU). In September 2022, the ITU elected a woman to lead it for the first time in its 157-year history.

South Korea, the world’s #1 broadband nation, has long recognized that content providers have a financial responsibility to ensure the quality and delivery of their data and has had operated a cost recovery regime since 2016.  South Korea enjoys the highest adoption of FTTH (86%) and 5G (47%) in part because end users are not forced to bear the full burden of the cost of broadband.

Google’s gambit to undermine the policy of good faith negotiation for cost recovery backfired. Google Korea launched a series of Google ads against Korean National Assembly bill and Asia-Pacific Vice President for YouTube, Gautam Anand, warned that the bill would “penalize the companies that provide the content, and the creators who share a living with them.” Some 265,000 YouTubers signed the petition against the bill.

However an Assembly hearing revealed that South Korea’s leading internet advocacy non-profit OpenNet, which was founded with Google as the sole sponsor, received $10 million to espouse policy favourable to the search giant. Lawmakers questioned what looked like lobbying which is outside the organisation’s remit. An official financial disclosure from the organisation had recorded a far lower figure for the amount than the actual gift from Google. A perceived attempt to hijack democratic process is a bad look for the company which is the single largest source of traffic in South Korea.

Fair payment doesn’t damage profit

Big Tech might grumble about having to pay for access to networks in South Korea, but the companies are enjoying record profits. Google Korea reported its 2021 sales grew almost a third over the previous year to 292.3 billion won (€219 million) with an 88% operating profit.

Netflix, another persona non grata, is enjoying record profits in South Korea but declares it has “no obligation to pay for or to negotiate for the use of” another’s network. Strand Consult has detailed the Scrooge-worthy saga of Netflix’s litigation against a local broadband provider in Netflix v. SK Broadband. The David and Goliath Battle for Broadband Fair Cost Recovery in South Korea.

US explores fair-cost models

In the US, there is bipartisan Congressional support for the FCC to investigate the feasibility of a fair-cost recovery regime. Congress failed to rein in Big Tech on the anti-trust front, so fair-cost recovery remains one of the few rational, evidence-based methods to address Big Tech’s alleged abuse of market power, namely its perversion of public policy to achieve corporate goals and the free use of public and private resources.

Economists will have a field day exploring cost recovery business models: market-based pay as you go (PAYG), ad taxes, usage fees, universal service fund surcharges and so on. No one size fits every country but increasingly there is recognition that broadband policy must evolve: the prevailing models of broadband access were enshrined when email was the internet’s killer app more than 30 years ago. Now video accounts for 80% of internet traffic. It’s time policy reflected that reality.

This year Strand Consult will launch an update to its report Middle Mile Economics: How streaming video entertainment undermines the business model for broadband. This describes an investigation into 50 broadband providers in 24 US states and finds that:

• middle mile-costs are growing two to three times faster than household broadband revenues;

• traffic from Big Tech consumes as much as 90% of network capacity; and

• few, if any, broadband providers have been able to monetise the increase in video streaming on their networks.

Metaverse: Second Life 2.0?

Meta (formerly Facebook) calls its metaverse, “the future of digital connection…moving beyond 2D screens and into immersive experiences in the metaverse, helping create the next evolution of social technology.” It’s all very exciting, the dream (or nightmare) of science-fiction turned into a commercialised reality of being ever closer to people you don’t know in a digital world.

The big question is whether it will become a [digital] reality or a replay of Second Life, which flopped big time, having failed Clay Christiansen’s milkshake test – a way of gauging whether a new product or service can become a reliable, affordable substitute.

We think the more interesting questions are whether Meta will pay for the radio spectrum and infrastructure required by the next-generation mobile networks needed to support the metaverse? Meta announced a $19.2 billion investment in the new online universe for 2023 which about half of what the world’s mobile operators collectively spend on RAN in a good year.

Few of the people gushing about the marvels of the metaverse have stopped to think about infrastructure costs, along with the other proposed online “verses”.  It is a huge issue for operators that streaming video consumes as much as 90% of internet bandwidth today, how will broadband providers recover costs when even more data is pumped into their networks? How will broadband subscription pricing work then in today’s framework? Will some users want every meta bell and whistle, or just some of the experience? There will need to be policy innovation and business model upgrade before the metaverse is real.

The titanium economy

We are excited about 5G and the mobile industry’s continuous improvement of its networks. 5G for home broadband – Fixed Wireless Access (FWA) – is a game changer and can substitute wireline broadband in many cases. FWA is expected to account for 10% of all US broadband connections soon.

What’s beyond home broadband is the bigger question for 5G. Many want to see 5G transform industrial sectors, bringing a new era of advanced healthcare, transportation and manufacturing. Some leading manufacturers already integrate 5G into their production lines, like John Deere, Bosch, ASML and some carmakers.

The manufacturing renaissance afoot in US is even more exciting. It is led by small and mid-cap companies earning returns that rival the online tech/software sector. They are not widely known or discussed, but there are about 4,000 of them, driving about $200 billion in revenue. Their start-up costs are relatively low, and they take advantage of 5G and technologies it enables like AI, robotics, automation and cloud computing. 

Strand Consult’s recommended reading on this is The Titanium Economy: How Industrial Technology Can Create a Better, Faster, Stronger America byNick Santhanam, Gaurav Batra and Asutosh Padhi.

Strand Consult is keenly interested in the 5G value chain, where monetisation will occur and who will win. The major issue is whether operators are positioned to capture the value in applications or services or yet again the OTT third parties will win – in the 4G era, content and application providers took the prize.

Network monetisation has long dogged the mobile telecoms industry. In 2009, GSMA launched a supplement to premium SMS, a reboot of SMS payment introduced in 1999.  It was not successful. Strand Consult’s report OneAPI – Next Generation Value Added Services in the Mobile Industry described many of the challenges to launching these kinds of mobile network business models.

The long-term trend for monetising mobile consumer services is that customers get more for less. It may be a boon for consumers that broadband prices have stayed constant (if not fallen) during this cost-of-living crisis, but in the long term mobile operators cannot continually upgrade networks with better technology for declining returns.

The situation can be improved through consolidation, enabling operators to lower costs and gain a better case for investment. We think countries should move from having four to three mobile network operator within markets, as we explain in detail in Understanding 4 to 3 mobile mergers. This includes undue concern by regulators that less competition will result in rising prices.

Net neutrality

Net neutrality is another policy ripe for modernisation and Strand Consult predicts policymakers will pick this up in 2023. The UK regulator Ofcom intends to modernise its rules regarding network neutrality and we predict that other European and Latin American regulators will issue a call for evidence about the impact of net neutrality regulation.

Invariably they will find that the policy is failing consumers, innovators, and investors. These countries want to move forward with 5G smart networks, but they have policy designed to maintain a dumb pipe. This can’t be resolved, even with 5G slicing techniques.

More importantly, consumers are denied freedom of choice as they are forced to value all data uniformly and equally when their preferences show that they have different values – for some, price, reliability or latency is more important than speed, for instance.

Policymakers will see that they are trading away billions of dollars in network investment for the sake of a “look good, feel good policy” which does not serve consumers, start-ups, or investors. No leading 5G nation has hard net neutrality rules, yet regulators and legislatures protect consumers and the ecosystem with competition law and transparency rules. Check out our library of reports and research notes covering this issue for the last decade.

Mobile ESG practices mature

Green energy consumption is a huge issue in broadband. Many mobile telecom operators have formalised environmental, social and governance (ESG) goals in key performance indicators. This has led to “greenwashing” by some corporations, that is, deceptive marketing to create the illusion of goodness and to hide malpractice perpetuated by ESG practices and regulation.

Politicians, regulators, and business leaders often claim to be focused on sustainability. In practice, few really appreciate the difference between being sustainable and “less bad”. Established ESG metrics of CO2 emissions, energy consumption  and so on are used as proxies for progress in sustainability, but often performance is just incremental improvement dressed up as sustainability although the negative impact is still there.

The Future-Fit Business Benchmark has emerged to provide clear, actionable guidance on how to operate without negatively impacting people, society and the planet. European solar power producer Better Energy uses Future Fit in its provision of Purchasing Power Agreements for certified green energy to mobile telecom operators, and content and application companies. Its performance model is likely to be adopted even more widely.

Another key lesson is that operating parallel small cell infrastructure is not sustainable: the business case for small cell lies in network sharing. Mobile operators in the UK recently announced trials of a shared small cell network which hosts all four mobile operators.

Conclusion

Strand Consult’s wish is that the war in Ukraine will end in 2023 and democratic freedom will prevail everywhere. We will continue our work in policy transparency to ensure that mobile telecom networks have and maintain sustainability, security, and integrity.

In 2022 Strand Consult published many research notes and reports, and featured half a dozen industry experts on our guest blog. We were quoted in about 1,000 news stories globally and our work took us to every continent but Antarctica. We have made predictions for the coming year for 22 years – check our archive to see how well we did.

Artificial Intelligence at the Heart of Business 4.0 – White Paper from Comarch

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Do you want your company to work faster, more efficiently and more cost-effectively?

Have you ever experienced limited access to industry experts? Do you have difficulties with the optimal allocation and use of resources available in your organization? Artificial intelligence (AI) and machine learning (ML) offer a simple way to overcome these challenges.

Multi-criteria intelligent resource allocation enables the automation of new service topology creation based on existing resources in almost in real time. Thanks to that, it is possible to respond to dynamically changing requirements very quickly and with high quality. The work of the Comarch system is mostly based on a service/resource directory, so it is much easier to plan work at specific locations, especially when even non-technical aspects are included. At the same time, it helps telcos reduce their carbon footprint and energy consumption.

Automation powered by AI/ML is a step to the future, and one which telecoms should take. Self-sufficient autonomous networks are getting closer, and it is essential to be ready for this revolution. Comarch’s campaign, entitled “Creating Innovative Value in Telco”, is here to support telecoms in the process of digitization. To better understand these complex subjects, be sure to watch the third episode about artificial intelligence as the heart of Business 4.0. Discover also our white paper, which is focused on the practical examples of using AI and ML technologies in industry enterprises.

UK’s first commercial satellite launch falls into the ocean

Virgin Orbit claims failure was due to an “anomaly” in second-phase rocket

The UK’s first attempt to launch a commercial satellite by Virgin Orbit failed when the LauncherOne rocket suffered “an anomaly” and failed to reach orbit. This deal a blow to Virgin Orbit’s shares which fell by 20% as well as to the ambitions of the UK to get ahead of spaceports in Sweden and Norway.

The launch was supposed to prove Virgin Orbit’s horizontal launch system could fly satellites from anywhere in the world with a suitable runway. The failed attempt was from Newquay airport in Cornwall, in the extreme South-west of England.

The rocket launched from Cosmic Girl (pictured), a Boeing 747 jumbo jet converted to release LauncherOne at 35,000ft over the Atlantic Ocean. The operation seemed to have gone smoothly and Cosmic Girl was returning to base when it became clear something had gone wrong. Why exactly the second-phase engine failed has yet to be established and will be investigated by Virgin Orbit and the government.

The rocket was loaded with nine satellites, and the failure of this first effort is also a blow to the seven customers lining up for Virgin Orbit’s services.

Cornwall was the first of the UK’s seven proposed spaceports to become operational, offering horizontal launch services. Others, such as SaxaVord in the Shetlands and Sutherland, on Scotland’s north coast, will carry out vertical launches.

Research house Euroconsult estimates that 18,500 satellites weighing less than 500kg will be launched into low Earth orbit over the next decade

Europe’s big four telcos form JV to create digital ID solution

Can they succeed where previous attempts to beat Big Tech at its own game have failed?

Europe’s four largest telco groups have notified the European Commission (EC) that they intend to form a joint venture to “offer a privacy-led, digital identification solution”.

Germany’s Deutsche Telekom, France’s Orange, Spain’s Telefónica and the UK’s Vodafone Group say the solution is to support the targeted advertising and marketing requirements of “brands and publishers,” according to an EC document published by the Directorate-General for Competition.

The Directorate-General will decide by 10 February whether to approve the proposed joint venture as it is, to request amendments or launch an anti-monopoly review.

Stress on privacy and consent

The notification says the planned venture would “generate a secure, pseudonymised token derived from a hashed/encrypted pseudonymous internal identity linked to a user’s network subscription which will be provided by participating network operators”.

This would allow digital publishers and brands to ‘recognise’ the user and optimise online display advertising as well as the performance of the site or app without revealing any personal data.

The plan is that users could manage to which publishers and brands they give consent to use their anonymised via a portal.

Turning trust into euros?

The operators look like they want to trade on being seen as more trustworthy regarding their approach to customers’ data than Big Tech platforms, many of which have received multiple fines, on both sides of the Atlantic, for using or allowing illegal or nefarious use of their customers’ data.

Research carried out by Mobile Europe in partnership with IntentHQ last year found that operators are failing to capitalise on their data assets and are so anxious about privacy that they are failing to deliver what customers want in terms of personalisation.

This is also at a time when Apple’s revised privacy policy has dealt a savage blow to Meta’s ad revenues (Facebook) and Google’s search engine is “less encylopedia, more Yellow Pages”, according to an article in the Financial Times last week [subscription needed]. Author Elaine Moore complains that if a search term can also be a product, then it takes the searcher considerable time to get past the phalanx of sponsored links.

A Freakonomics podcast in November called the search engine a set of cheap tricks, while last summer Atlantic magazine has asked if Google search is in fatal decline because of choking results with ads. Certainly its revenue growth fell more than analysts expected in Q3 last year and OpenAI’s GPT-3 has also given it something to worry about, after bobbing about in the background for a couple of years.

Operators have not got a great track record at getting together to beat Big Tech at its own business models – anyone remember the Wholesale Applications Community (WAC) launched in 2011? Their invidividual mobile ad efforts came to naught also.

Timing is all

Yet times have changed, many see Big Tech on the back foot, threated by a tsunami of regulatory probes and lawsuits, and damaged reputations, as well as the feeling of moving into a new era. Facebook has also suffered because of TikTok’s terrific success, but unlike when it was allowed to acquire WhatsApp without demur, it is highly unlikely it would be allowed to acquire TikTok now on anti-trust grounds.

Interesting too that this is pan-European initiative, not global, which reflects the geopolitical fractures of these times although of course should this initiative succeed, each of the big four has operations outside Europe’s boundaries, including in the Middle East and Africa, as well as in the US, in Deutsche Telekom’s case.

How South Africa chose diversity over Net Neutrality – report

Net neutrality fails everyone equally

A new study on Net neutrality claims African nations must emulate South Africa and avoid the mistakes of the EU to benefit from innovation, diversity and consumer choice from their mobile services. A report on the empirical study, from analyst Strand Consult sets out the mistakes to avoid if nations are to bring connectivity to the financially vulnerable.

Net Neutrality regulations kill creativity while failing to achieve their objective, claims Strand Consult. The biggest problem is that by imposing a one size fits all approach to network provision, the regulation neutralises the scope for invention that is a creative technology company’s greatest asset in a free market economy. Instead of adapting and creating new service levels for each type of customer, the telco is forced to provide a rigid ‘command economy’ style blanket offering.

The report Net Neutrality Regulation is Failing UK consumers, innovators, and investors found that South Africa has promoted consumer welfare much more effectively without Net Neutrality (NN) regulation. In contrast to the UK and EU with NN’s strictures, South Africa enjoys far greater innovation, diversity and consumer choice on mobile subscriptions, providing inspiration for the provision of connectivity to the financially vulnerable. Telecom policy researchers Bronwyn Howell and Petrus Potgieter explained and testified to the Independent Communications Authority of South Africa (ICASA) that data in South Africa is sold by the three main network operators in various bundles defined by volume, time, content and service. Data can be bought for use within the hour, day, week, month and 90 day periods.

Given the freedom to discriminate in response to people’s needs, telcos can offer night packages from 1:00–7:00 am at steep discounts to take advantage of off-peak capacity. Packages are also marketed with specific, popular apps, like zero-rated YouTube or WhatsApp. This range of diverse consumer-centric offerings are overseen by South African regulator ICASA and they skilfully address the connectivity needs of people in all income levels, says the report. “Rather than focusing on the provision of subsidised connections with tightly prescribed, post-paid provisions, ICASA has seen that relaxing these minimum provisions allows operators to innovate with creative bundles that best meet customer needs,” says the report.

The report uses the problems experienced in the UK as a cautionary tale for Africa and the Middle East. By contrast, the UK is suffering from over regulation. Net Neutrality actually weakened the bargaining position of UK mobile operators in dialogue with global content giants. The study found empirical proof that there are no countries leading the development of 5G nation that have zealously enforced net neutrality regulations. “The notion of neutral traffic management is at odds with a smart 5G network, which adapts to meet the needs of the customer, service, and spectrum with intelligence, efficiency, and speed. Under net neutrality regulation, mobile operators face uncertainty that compelling offers will be deemed “non-neutral”. Hence modernising, if not removing NN regulation, is important to remove risk for Middle Eastern and African operators so that they can invest and market their services, it concludes.

“South Korea, Japan, China, and the US are all speeding ahead on 5G investment and rollout,” says the report.

STC’s ten billion reasons to celebrate – earnings report

Primed for 5G gains at one and abroad

Saudi Telecom Group’s top and bottom line numbers indicate healthy growth for the next four years, reports Gulf News. It has the highest market capitalisation in the Middle East and Africa which is not just down to the 5G growth, but with a youthful domestic market that is also set for healthy growth. 

Saudi Telecom Company STC’s newly declared yearly figures show an 8.22% increase improvement on the first nine months of 2021 with a net profit of SR9.41 billion (€2.34b) after its zakat (Muslim charity) and tax obligations. In 2022 revenues climbed 6.48% year-on-year to SR50.39 billion €12.5b) from SR47.33 billion (€11.74). In 9M-2022, earnings per share were SR1.89, up from SR1.74 for the year before.

Net earnings in the third quarter of 2022 of SR3.54 billion (€880m) represents an increase of 21.10 per cent from SR2.92 billion (€550m). STC declared interim cash dividends for Q3-22 totalling SR1.99 billion, increasing it by SR0.40 per share, or 4 per cent of the nominal value of each share. This increase was due to profit growth and contributed to shareholders receiving stable returns. The Saudi Arabian telecom market was estimated to be worth $13.9 billion (€3.45 bn) in 2021 and from 2022 to 2026 it is expected to expand by 5% annually. The development of the 5G mobile network will be the driving force behind this growth.

In contrast to the global average of 53%, the Communications and Information Technology Commission (CITC) reported that 93% of the Saudi population has internet access. STC runs the most extensive mobile network in the Middle East, providing 4G broadband to around 85 % of the Saudi population and covering 99% of its populated areas. STC’s investments include 100% ownership of Viva Bahrain, 51.8% stake in Viva Kuwait and a 35% stake in Oger Telecom, which controls Turk Telecom, Avea in Turkey and and Cell-C in South Africa. It also has a 25% stake in Binariang GSM Holding in Malaysia, which owns Maxis in Malaysia.

With 69% of the population under the age of forty, the country’s demographics are likely  create rising demand for STC’s services. Additionally, it is projected that 5G would create new investment opportunities. In 2021, STC was the market leader in pay-TV, fixed voice, fixed broadband and mobile. It is predicted to continue to hold the top spot thanks to its intense focus on 5G network expansion. The constant expansion of subscriptions for smartphones and multiple SIM cards will help to support the company’s further gains. 

The Saudi Telecom Group has the highest market capitalisation in The Middle East and North Africa, with 100 million subscribers worldwide. It offers a 158,000 km fibre-optic network that connects Asia, the Middle East, and Europe. STC’s operations in the Middle East are supported by underlying investments in IT, content, distribution, contact centres, and commercial property.

UK telcos were ‘net neutered’ by regulations says analyst

Time to set telcos free from Net Neutrality

Net Neutrality regulations kill creativity while failing to achieve their objective, says a new report from analyst Strand Consult. The biggest problem is that by imposing a one size fits all approach to network provision, the regulation neutralizes the scope for invention that is a creative technology company’s greatest asset in a free market economy; it’s flexibility. Instead of being able to adapt and create new service levels for each type of customer, the telco is forced to provide a rigid command economy style blanket offering.

The study Net Neutrality Regulation is Failing UK consumers, innovators, and investors found empirical proof that there are no countries leading the development of 5G nation that have zealously enforced net neutrality regulations. “The notion of neutral traffic management is at odds with a smart 5G network, which adapts to meet the needs of the customer, service, and spectrum with intelligence, efficiency, and speed,” says the report, “under net neutrality regulation, mobile operators face uncertainty that compelling offers will be deemed “non-neutral”. Hence modernising, if not removing NN regulation, is important to remove risk for operators so that they can invest and market their services.”

Net Neutrality actually weakens the bargaining position of UK mobile operators in dialogue with global content giants, says the report. While Ofcom and the UK government want to stimulate 5G rollout, they have been damned by their own good intentions. Regulation prohibits consumers from enjoying tailored 5G offers which would incentivize their adoption, increase their value, and meet their budget. It also prohibits the traffic management which could help networks run more efficiently, reducing cost and data usage says the report.

“South Korea, Japan, China, and the US are all speeding ahead on 5G investment and rollout,” says the report. The report examined the reasons why these countries are able to progress relatively quickly. Though they often had nothing in common, demographically speaking, there was one critical factor. Their telcos were unencumbered with the net neutering effect of over regulation. “People and enterprises in these countries innovate and adopt 5G-enabled services in social care, creative industries, advanced manufacturing, transport, climate solutions, and other domains. Europeans are missing out on this valuable 5G innovation, in part because of misguided NN regulation.”

According to Strand Consult’s calculations, the stifling effects of adhering to net neutrality have set UK back by £340 million a year in lost output. The irony is that the UK already had healthy regulations in place, before it layered on the extra European level of compliance.

The report gives ten reasons why net neutrality stifles economies. Among the accusations were that the pointless regulation actually harms consumers, rather than helps them. The damage is caused by limiting the range and type of service broadband providers can offers, making them less accessible and relevant, and forcing consumers to value data uniformly. The lack of flexibility imposed by net neutrality meant that service providers were prevented from accessing free and zero-rated offers of health and education applications during the COVID pandemic. At a time people were at their most vulnerable financially and locked down in their homes, restricted from schools and hospitals, but the lack of imagination and initiative show by regulators prevented useful services from being rolled out. 

Ultimately net neutrality slows 5G investment, rollout and adoption, because telcos aren’t allowed to explore their options to adapt their networks and find ways to make money. “Countries with no net neutrality regulation like China, Australia and New Zealand produce significant innovation, apps, and services,” said report author Roslyn Layton.

The problem is unlikely to change so Europe could remain stifled. Few telecom regulators have performed or published actual cost-benefit analyses or impact assessments of the regulation, said the report. Domestic policymakers find it hard certify or quantify how the regulation fulfills its stated goals for end user rights and innovation. 

Meanwhile, the European Union faces a €300 billion shortfall to achieve connectivity goals. The UK must find £25 billion to reach its 5G targets but the money is likely to be hard to come by when investors can see little return on investment. “Net neutrality has stifled internet innovation in Europe,” the report concludes. Since its rules were imposed in 2015, Europe’s share of global internet market value has fallen to less than 2 percent of the world’s total and is on track to be eclipsed by Africa. European companies used to figure in the top 20 internet companies; today only one European company scrapes into the Top 50.

Vodafone Group confirms €1.7bn Hungary sale – takes Ruhr guard action

Funding fibre in the faser land

The Vodafone Group has announced that formalities have been completed on the sale of its Hungarian division for €1.7bn. In a statement the Vodafone Group announced that 4iG Nyrt and Corvinus Zrt have completed their due diligence and the parties have entered binding terms in relation to the sale of 100% of Vodafone Magyarország Zrt (Vodafone Hungary) to 4iG and Corvinus €1.7bn.

“This combination establishes a scaled converged operator across mobile and fixed communications and supports the Hungarian government’s goal of creating a national Information and Communications Technology champion” said Margherita Della Valle, Vodafone Group’s interim Chief Executive, “the combined entity will increase competition and accelerate investment in the ongoing digitalisation of Hungary.” Completion of the Transaction is expected to take place in January 2023.

Meanwhile further up Vodafone is pushing its fibre across the ‘faser’ land. Vodafone Germany is working with local fixed line broadband networker Ruhrfibre to make 150,000 new Fibre to the Home (FTTH) connections within the city of Essen, which has around 600, 000 people at the heart of Germany’s Ruhr region. In this case FTTH stretches beyond domestic households to hospitals and other organisations in the region. The partnership would eventually make Essen the country’s largest commercial fibre optic operator model.

Vodafone already offers gigabit broadband in Essen using its existing cable broadband network. It currently offers up to 1Gbps connections to over 24 million homes in Germany, and gives 200,000 of the 308,000 households in Essen gigabit connections through its existing cable fibre network. The pact with Ruhrfibre will build on this and means that “our network will become even more stable for German customers through numerous modernisation measures and additional fibre nodes,” said the Vodafone website,  “bandwidth does not have to be shared with other households, so the full performance is always available.”

While Ruhrfibre is responsible for planning and expansion of the fibre optic technology into people’s homes, Vodafone will build the connection to our active network infrastructure, manage the network operation and offer services such as telephone communications, fast internet and TV. Once the Essen expansion is complete, nine in ten households will be equipped with a corresponding connection. “Ruhr is approaching full gigabit coverage and it is hoped that this investment program will drive growth, economic performance and prosperity in the city,” said Vodafone.

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