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Proximus goes global for growth while other incumbents look homeward

Proximus Group is integrating BICS, Telesign and Route Mobile under one umbrella, Proximus Global, which has an equity value of about €3.1 billion

Proximus Group is setting up Proximus Global, integrating BICS, Telesign and Route Mobile under one umbrella. The move has no impact on Proximus’ cash and debt position, and values Proximus Global at about €3.1 billion equity value.

This new organisation will have “a single, streamlined operating model and unified global leadership team [which] will allow simplification of the organizational structure and governance”.

It is also intended to “drive commercial growth opportunities and leverage the Group’s diverse talent and global presence and facilitate the creation of a global leader in digital communications, while preparing the organization for a trajectory towards future value crystallization”.

This is an interesting move as other incumbents like BT and AT&T are paring down their global ambitions and activities to concentrate on their home markets.

How Proximus got here

Proximus Group says it has accomplished a step change in its international activities in recent years. In a first phase, it gained full ownership of Telesign and BICS to reach new markets beyond its traditional carrier activities, “fuelling a steady journey of organic growth”.

The second step was the acquisition of Route Mobile earlier this year, which the operator will help it reach global scale and become a worldwide leader in Communication Platforms as a service (CPaaS) and Digital Identity (DI) solutions.

Today, the Group’s global activities encompass the entire value chain of digital communications, including person-to-person voice and messaging services, mobility services, CPaaS and fraud protection. With over 2,500 full-time equivalent staff in more than 100 countries, these activities generated €1.9 billion revenue in 2023.

Proximus reiterates its mid-term ambitions, outlined in June, including International Direct Margin growth to €600-650 million by 2026 and more than €100 million in earnings before interest, taxes, depreciation, and amortisation (EBITDA) synergies. The announcement says, “Taking into account the nature and scalability of the International business, its high cash conversion of 50 to 75% will be highly supportive for the Group’s future financial position”.

BICS integrated into global organisation

As part of the new organisational structure, 100% of the shares of BICS will be transferred from Proximus nv/sa to Proximus Opal, the subsidiary of the Proximus Group holding 100% of Telesign as well as the majority stake in Route Mobile acquired earlier this year. By 31 December 2024, Proximus Opal will officially change its name to Proximus Global.

The plan is that customers of BICS, Telesign and Route Mobile will continue to be served by and interact with their trusted brand, without disruption to services, while benefiting from the streamlined collaboration between the three entities.

As Route Mobile’s business operations are expanding across regions, Route Mobile’s board announced Rajdip Gupta will be MD and appointed Gautam Badalia as CEO.

Gupta will focus on leveraging the Group’s strengths in terms of global reach and product diversity to accelerate the growth trajectory for Route Mobile and for the Group as a whole. Badalia, formerly Chief Strategy Officer, will work with Gupta to convert the Group’s strategic initiatives and guide Route Mobile into its next phase of sustainable and profitable growth.

As for Telesign and BICS, Christophe Van de Weyer and Surash Patel will remain on board as Managing Directors of their respective companies, combining this role with their responsibilities in the Proximus Global organisation.

Guillaume de Boutin, CEO of Proximus Group (pictured), commented, “With the introduction of one Proximus Global oganization, we are reinforcing the operating model, fueling future growth and further value creation from our international activities. This strategic transformation will consolidate the strengths of BICS, Telesign and Route Mobile…”

EC announces €10.6bn Iris² deal it hopes will rival Musk’s Starlink

The Commission intends the constellation to start offering services by 2030 to cover Europe and the whole of Africa, and to boost communications diversity and resilience

Europe has kicked off its biggest space project for a decade or more with a €10.6 billion deal to build a multi-orbit satellite constellation. The Infrastructure for Resilience, Interconnectivity and Security by Satellite (IRIS²) is intended to offer an alternative to Elon Musk’s low-Earth orbit (LEO) Starlink.

It will provide fast connectivity to places that have no network coverage otherwise in Europe and across the whole of Africa, using the constellation’s North-South orbits. It will also supplement other kinds of connectivity and improve the diversity of communication routes in the interests of resilience: submarine cables are targets for terrorists and state-sponsored sabotage.

This is why Europe wants its own space infrastructure, for security and resilience, rather than at the whim of a billionaire owner.

The European Union Agency for the Space Programme (EUSPA) says that IRIS² “will put an end to dead zones in Europe as well as the whole of Africa through a resilient and ultra-secure space and ground-based system.”

Public funds will cough up €6.5 billion, which includes €550 million from the European Space Agency’s Partnership Projects. The rest – more than €4 billion – is to come from private industry.

The ESA says the constellation will have about 300 satellites, both LEO and Medium Earth Orbit (MEO). The idea is to leverage the strengths of both: the former has lower latency, being closer to the Earth, and MEOs provide greater coverage. SpaceX’s Starlink is addressing coverage by launching thousands of LEO satellites.

The consortium

The SpaceRISE consortium is responsible for putting the plan into action and is led by Eutelsat, Hispasat and SES. Other members include Airbus, Deutsche Telekom, Telespazio and Thales. The consortium says it expects to begin services in 2030 – around halfway through the 12-year IRIS² contract.

EUSPA also says in a statement: “Relying on quantum cryptography through the European Quantum Communication Infrastructure (EuroQCI), and enhanced cybersecurity through a secure-by-design approach for the infrastructure, the system will bring an unprecedented security level to its users

“EUSPA is already actively involved in building secure satellite communication infrastructure for Europe through the coordination of the first phase of GOVSATCOM [Governmental Satellite Communications] on which IRIS² will be based.”

The European Union has long harboured ambitions to build its own communications satellite constellation and originally the estimated cost was €6 billion. Plans that involve many parties tend to take an unconscionably long time, however, and this has been no exception. And perhaps even now, some issues remain.

From next year, the consortium intends to start by using member states’ existing satellite capacity, although details remain vague: for example, Eutelsat merged with OneWeb in 2022. OneWeb operates a broadband satellite constellation of more than 630 units.

Unlocking growth: AI-enhanced OSS/BSS can transform your telecom business

Partner content: Communications service providers need to modernise Operational Support Systems and Business Support Systems to keep up with industry demands

As a Communications Service Provider (CSP) executive, you face the challenge of modernizing your Operational Support Systems (OSS) and Business Support Systems (BSS) to keep up with industry demands. The solution? Integrating Artificial Intelligence (AI) into your OSS/BSS. This isn’t just a trend—it’s a transformative approach that can drive significant business growth.

Impact of AI on OSS/BSS domains

Imagine a world where your systems can predict network failures before they happen, personalize customer experiences in real-time, and automate routine tasks to free up valuable resources. AI makes this possible.  CSPs plan to enhance OSS/BSS with AI to solve persistent business challenges efficiently and achieve positive business outcomes across many aspects of the business, including an improved customer experience, greater revenue growth, and optimized operational processes.

A survey by Omdia Driving AI-enhanced business growth found that core commerce, including order management and digital experiences, has the most potential for AI integration to boost customer engagement and revenue growth.

Service orchestration and assurance, ranked second, can enhance customer experience by automating service management and assurance, while data and analytics, also tied for second, provide insights by correlating data from various sources, benefiting both network and customer experience.

 Monetization’s impact on customer experience was slightly lower on the list, emerging AI applications in billing and charging, such as explainability, present opportunities to improve customer satisfaction and operational efficiency.

Figure 1: Importance of adding AI to OSS/BSS domains over the next few years

The key benefits of AI-enhanced OSS/BSS:

  1. Improved customer experience: AI can help you understand your customers better. By analyzing data from multiple sources, AI can provide insights that lead to hyper-personalized services. This means happier customers and reduced churn.
  2. Increased revenue growth: AI enables you to identify cross-sell and upsell opportunities. By automating product configuration and pricing, you can deliver offers faster and more accurately.
  3. Operational efficiency: Automate routine tasks and reduce errors. AI can streamline processes, from order management to billing, allowing your team to focus on strategic initiatives.
  4. Reduced revenue leakage: AI can detect anomalies in billing and charging, preventing errors before they impact your bottom line.

How to get started

You might be wondering, “Where do I begin?” Here are some actionable steps:

  • Identify key use cases: Focus on areas where AI can have the most impact. According to Omdia’s survey, personalized pricing plans and real-time charging models are top contenders.
  • Choose the right partner: Consider partnering with OSS/BSS vendors and public cloud providers. This collaboration can help you navigate the complexities of AI integration.
  • Establish clear goals, with KPIs: Link your AI initiatives to business outcomes. Use metrics like mean time to repair (MTTR) and average revenue per user (ARPU) to measure success.

Consider a CSP using AI to enhance its customer engagement. By implementing AI-driven virtual agents, they can increase call center efficiency, simplify user experiences, and improve customer satisfaction. This is just one example of how AI can transform your business.

Unlock opportunities with AI in OSS/BSS

Adopting AI isn’t without its hurdles. Risk and unclear return on investment (ROI) are common concerns. However, by focusing on business value and ensuring robust data governance, you can mitigate these risks. Remember, AI is not just a tool—it’s a strategic enabler.

The telecom industry is evolving rapidly, and AI is at the forefront of this change. By integrating AI into your OSS/BSS, you can unlock new opportunities for growth and efficiency. Don’t wait—start your AI journey today and position your business for success in the digital age.

For more insights and to explore how AI can drive growth in your organization, see research report by Omdia Driving AI-enhanced business growth. The findings in this report were also discussed in a webinar featuring Omdia, Swisscom, MTN, Vodafone and Ericsson: Light Reading webinar: How AI and Gen AI are driving better business outcomes

Ultimately, it’s about making informed decisions to focus AI on impactful areas that drive your business forward.

Embrace AI and watch your telecom business thrive.

Authors

Rayane Chahine

Solution Marketing Manager OSS/BSS

With 16 years of experience in the telecommunications industry, Rayane has played a pivotal role in numerous strategic digital transformation projects. At Ericsson, Rayane began as a Consulting Manager, where she contributed to cross-domain initiatives that advanced the delivery of Enterprise Architecture frameworks and industrialization programs. Rayane led efforts in designing 5G and IoT use cases and business models, fostering collaboration among various teams from design through implementation. Currently, Rayane is part of the Business and Operations Support Systems Solution Marketing team, focusing on strategies to effectively influence and position the Ericsson brand, products, and services to customers and the market.

Linkedin: Rayane Chahine – Solution Marketing Manager – Ericsson | LinkedIn

Miriam Deasy

Senior Solutions Marketing Manager

Miriam is part of the Ericsson Cloud Software and Services Marketing and Communications team exploring the growth opportunities driven by 5G and IoT monetization. Early career experience in billing and rating informed a series of strategic marketing, product marketing and analysis roles from various perspectives in IT and telecoms along with more recent research, analysis and consultancy as an industry analyst across digital transformation, large enterprise services and automation / AI.

Linkedin: Miriam Deasy – Ericsson | LinkedIn

AI-RAN Alliance publishes white paper to outline mission and vision

Read all about it – from radio optimisation to alignment with 6G

SoftBank’s Jinsung Choi, Chair of the AI RAN Alliance, (and former chair of the O-RAN ALLIANCE and founding chair of TIP) announced via LinkedIn that the former has published a white paper on its mission and vision.

He says it includes a “comprehensive roadmap shaping the future of telecommunications through the convergence of AI and Radio Access Networks (RAN). This milestone document highlights how AI is revolutionizing network management, creating new business opportunities, and paving the way toward 6G technologies.”

Apparently, key areas of the paper are:

• Transforming network performance which seeks to show how AI-driven RAN can optimise radio resource management, adapt to real-time traffic changes and deliver personalised experiences for users

• Driving innovation through collaboration – explores how industry leaders, telecom vendors and AI providers can collaborate under the AI-RAN Alliance framework to develop scalable, real-world solutions

• Unlocking new business models explains how AI-powered RAN could enable new revenue streams, from edge AI services to intelligent automation across industries.

• Future-ready telecoms outlines how the Alliance’s vision aligns with 6G aspirations, setting a foundation for “ultra-responsive, AI-driven mobile networks”.

The AI-RAN Alliance invites industry innovators, technology providers, and researchers to collaborate and shape the future of connected communication, to “unlock RAN’s full potential and redefine telecom’s next frontier”.

The AI-RAN Alliance was announced at MWC 2024 with AWS, Arm, DeepSig, Ericsson, Microsoft, Nokia, Northeastern University, NVIDIA, Samsung Electronics, SoftBank and T-Mobile US.

Find out more about the white paper and the AI-RAN Alliance here.
https://ai-ran.org

Focus of EU edge and cloud initiative shifts to industrialisation

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Italian academia and industry collaborate on 8RA, part of the Important Project of Common European Interest or IPCEI programme

Italian industry and research are teaming up in a European Union-funded digital policy project. Politecnico di Torino, Fondazione Bruno Kessler, ENEA, with Engineering, Fincantieri, Reply, TIM and Tiscali are to create a shared testing environment to improve the outcomes of 8RA. This project is part of the Important Project of Common European Interest (IPCEI) programme.

The project is intended to:

• promote the interoperability and integration of cloud offerings in Europe

• increase public and private investments in edge and cloud technologies, and

• help new companies enter the market to expand the ecosystem.

A little bit of history

In December 2023, the European Commission authorised implementing the first IPCEI project. It focused on the technologies needed to build a European value chain for cloud infrastructure and services (CIS). It stumped up €1.2 billion across Europe, about €409 million of which was allocated to Italy.

The 8RA work in Italy is designed to help Italian and international companies experiment with and integrate technological solutions for specific sectors. For example, leveraging the edge platforms developed by the projects’ partners across industrial domains.

The testing environment will provide a shared platform which each partner can use. The platform is integrated with the resources developed by all members of the group. Member can conduct experiments, feasibility studies and validate projects. This collaborative approach aims to optimise efficiency, speed the development of technological solutions and their adoption during future phases of product industrialisation.

Hence this phase of collaboration is the first step towards commercial use of the project’s outcomes, generating a model that can be scaled.

Telia first with nationwide 5G across Norway

Operator says it now covers almost 99% of the population and paves the way to new use cases and the goal of being the world’s most digitalised country by 2030

Four years after switching on Norway’s first 5G base stations in the town of Lillestrøm, Telia’s 5G network now covers close to 99% of the population.

Telia says it is the only operator delivering nationwide 5G coverage in Norway and that this opens up new use cases in a country aiming to become the world’s most digitalised by 2030. Ericsson is Telia’s technology partner for the Norwegian 5G roll-out. In parallel, Telia is upgrading its 4G network across the country, to increase speed and coverage while doubling capacity.

Today, 1.6 million 5G mobile devices are already connected to Telia’s network in Norway. Many customers access the internet solely through 5G wireless broadband, according to the operator. In the Arctic city of Tromsø (pictured), for example, the combination of 5G and 4G has boosted average download speeds by 375%, and mobile data usage is up by 900% since 2019. 

Stein-Erik Vellan, Head of Telia Norway, comments. “A national 5G network is only the start of the future. We have many exciting projects underway, and we look forward to sharing more details soon.” 

Here are some of its highlights so far:

  • Telia has delivered a private 5G network to Norway’s armed forces in which mobile traffic is separated from the rest of the national network, providing flexible and secure communication.
  • Through a similar private setup, logistics giant Posten Bring has improved efficiency at its Drøbak site by connecting warehouse equipment – with large shelves no obstacle for 5G signals. 
  • This summer, Telia partnered with rescue services in Norway to test a battery-powered, satellite-connected 5G/4G base station that can be flown by drone, allowing quick restoration of mobile coverage after natural disasters or extreme weather. 

EOLO to deploy Europe’s first 5G SA mmWave network, in Italy

New infrastructure, supplied by Nokia, is part of drive to connect underserved communities, including fixed wireless access

Nokia has signed a four-year deal with EOLO, the first B Corp in the Italian telecoms sector the country’s leading fixed wireless access (FWA) provider. The Finnish vendor will deploy the first 5G Standalone (SA) millimetre wave (mmWave) RAN in Europe. EOLO is working to connect underserved communities in Italy.

Nokia will supply equipment from its 5G AirScale portfolio including AirScale baseband solutions, Massive MIMO radios, and Remote Radio Head products, all of which are based on Nokia’s energy-efficient ReefShark System-on-Chip technology.

Nokia will also provide its Shikra mmWave radios which is designed for urban environments like shopping malls or sports stadia, and support services such as real-time, multi-user, ultra-high-definition video streaming or augmented reality.

FWA for rural areas

Nokia’s Shikra mmWave solution can also deliver fixed wireless access (FWA) services to rural or underserved communities. The solution includes a Nokia FastMile 5G mmWave outdoor receiver to connect homes to the mmWave network.

Guido Garrone, CEO at EOLO commented, “This is clear evidence of our ambition to build a FWA network able to offer the best experience for our customers (retail, business and wholesale), reaching all the areas of our country not connected by FTTH technology. Together with Nokia and the other partners involved in the deal, we will be able to bring FWA connectivity up to 1Gbps to the whole Italian market.

“By installing a new 5G infrastructure, we will see the further development of our FWA network that will continue to improve the experience for our customers as well as bridge digital divide and digital speed divide. I look forward to working closely and collaboratively with Nokia and our other partners on this project.”

SFR launches standard and bespoke slicing for French enterprises

Slice Enterprise and Slice More further the cause of differentiated connectivity, and complete SFR’s trio of 5G ‘firsts’

SFR Business has launched two new 5G network slicing offers for enterprise customers in France. They use 5G SA technology in the 3.5GHz band. One is a standard and the other a tailor-made service, which are Slice Enterprise and Slice More respectively.

SFR Business, the enterprise services arm of Patrick Drahi’s Altice Group, was the first to launch 5G in France in 2020, and the first also to activate and slice its 5G SA network at the end of 2023 and the first to offer 5G SA (‘5G+’) services to business customers.

Slice Enterprise provides flexible data transport and security while the bespoke Slice More offers dedicated spectrum and bandwidth. Both require 5G SA SIM cards and 5G SA devices.

SFR stated [translated from the French], “5G SA is a turning point for 5G usage… [because] it allows differentiated mobile connectivity, called ‘slicing’…Each ‘slice’ can be isolated from others and managed independently. This new architecture allows [us to deliver] quality-of-service according to specific needs and optimise spectrum for specific uses in real time.”

Emmanuel Pugliesi, Executive Director at SFR Business, said, “SFR Business offers tailor-made connectivity which represents a unique opportunity for our customers to rethink their services and invent new uses.”

According to SFR, 5G network covers 80% of the French population in the 3.5 GHz band, expanding out from large urban areas. It has about 9,200 sites.

APIs are a growing security concern in the age of AI

New report finds a disconnect between 88% of respondents saying they are taking action to protect APIs against AI-enabled attacks and their lack of some basic measures

Kong Inc has just published an API Security Perspectives 2025 Report, which highlights critical vulnerabilities in API security.

This report is based on a survey of 700 IT professionals and business leaders in the UK and the US, via a polling company in October and November 2024.

The survey found that 25% of respondents’ organisations have already faced AI-driven attacks targeting APIs or large language models (LLMs). Also, despite 85% expressing confidence in their security capabilities, 55% of respondents reported an API security breach in the past year, “exposing a significant gap in preparedness”.

While 92% of respondents say they are taking measures to counter AI-enhanced attacks and 88% of respondents citing API security as a top priority, it is clear that many organisations lack the comprehensive security measures needed to protect their API infrastructure in the AI era. 

Further, 20% of respondents have experienced API incidents costing nearly £500,000/£400,000 (per incident on average) in the last 12 months.

Worryingly, 92% of them are addressing AI-driven threats but many fundamental protections are still missing, only 35% have adopted zero-trust architecture and just 3% recognise shadow APIs as a serious security risk. 

Cannot afford to underestimate

“Organisations cannot afford to underestimate their own security risks — especially in the age of AI,” said Marco Palladino, CTO and Co-Founder of Kong, Inc. “The report showcases that API security is being taken seriously as part of overall cybersecurity strategy, but there are still some blind spots that can open an organisation up to threats.

“As AI continues to advance, not only will companies create more vulnerabilities within their own organisations, but attacks will become more sophisticated. Understanding the full threat landscape is crucial to maintaining a strong API security posture.”

As might be expected 84% of respondents feel AI and LLMs will make securing APIs more difficult, but surprisingly, the research finds many basic API security tactics being left out of overall strategy. 

Only 35% of organisations are adopting zero-trust architecture in order to mitigate API security risks and only 3% of respondents cite shadow APIs as a significant security threat to their organisation. With the convergence of APIs and AI, it is more important than ever to have a strong API security posture. 

Additional key stats from the report include:

  • The top three measures organisations are taking to secure APIs against AI-enhanced threats include increased monitoring and traffic analysis (66%), educating staff on AI-related threats (60%), and AI-driven threat detection systems (51%) 
  • The top three steps being taken to mitigate API security risks are API monitoring and anomaly detection tools (63%), API gateway solutions (61%), and API encryption and tokenisation (58%)
  • 45% of organisations have dedicated at least 20% of their cybersecurity budgets to API security
  • 41% are unsure or doubtful that their organisation’s investment is enough to cover API security risks
  • 66% of organisations are implementing API governance frameworks to ensure compliance with internal policies and external regulations (such as GDPR, HIPAA)

You can view the full report from Kong here.

Enrique Blanco announces his retirement from Telefónica

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The Group CTIO, perhaps the best known face in European telecoms, will leave at the end of March and be succeeded by Andrea Folgueiras, currently Telefónica’s CTIO in Latin America

Enrique Blanco, perhaps the best-known and most popular exec in European telecoms, took to LinkedIn to announce his retirement. He is leaving the post of Global CTIO at Telefónica, which he has held for more than 11 years.

Blanco has spent his entire career (40 years) at the Spanish incumbent which he describes as “My house”. He will retire at the end of March next year and the position will be filled by Andrea Folgueiras, who currently is CTIO of Latin America. Blanco wrote, “She will take Telefonica to a higher level.” She certainly has big shoes to fill.

In 2023, Global Data described Telefónica as being #1 telco globally in digital capacities. IDC says the group is a “major player” among global providers of communications, infrastructure and digital services, while OMDIA recognised the group as the most advanced European telco in the transition to techco.

He was always generous with his time and spoke at Mobile Europe events and is the only person, so far, to win our CTO of the Year Award twice. You can watch him in full flow in the video below.

Admirable track record

Folgueiras has more than 30 years’ experience in telecoms within the operator, joining Telefónica in Argentina in 1991, becoming CTO there six years later. In 2007, she was made CTO of Telefónica Deutschland, then CTO of Telefónica Brazil in 2013.

Since 2016 she has been CTIO for Telefónica Hispanoamérica, which oversee thes assets and opcos in Latin America – Argentina, Chile, Colombia, Ecuador, Peru, Mexico, Uruguay and Venezuela.

Telefónica has thanked Blanco “for his technological leadership in operations and systems during all these years, in which he has set a roadmap in the telco industry that has enabled the group to be a technological benchmark, offering the company’s customers new-generation networks in the main markets”.

She joins the rapidly growing number of women in leadership positions in Europe, the Middle East and Africa’s operator community.

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