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customer experience

Beyond rewards: loyalty reimagined for the modern customer

22 July 2025

DTW Ignite: Celfocus, Vodafone showcase AI-driven field service transformation

9 June 2025

Transforming telecom: how AI reshapes customer experience

27 February 2025

Securing telecom’s future: Leveraging deep network intelligence for growth and resilience

10 January 2025

GIS software development: smarter decisions with power of geospatial solutions

11 December 2024

00:43:10

How AI is Transforming Telecoms – November 2024 | In conversation: Ensuring trust in autonomous networks: the role of AI in service assurance

29 November 2024

Unlock the future: How AI and Gen-AI solutions transform OSS/BSS

26 November 2024

The imperative to become customer-centric service innovators

6 November 2024

Odido moves all customers’ billing to the cloud with Ericsson and Wipro

24 October 2024

Real-time intelligent customer experiences: Leveraging GenAI for hyper-personalisation

23 October 2024

Converged security services: unifying the fixed and mobile experience

8 April 2024

Saving millions despite ‘Requested service option not subscribed’

6 February 2024

Turning use cases into practical business cases for GenAI now

8 January 2024

Network Now: What is the point of AIOps?

5 January 2024

00:27:15

Network Now 2023: Completing the crucial triangle: Network, AI and Customer experience, by Altice Portugal

13 December 2023

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