HomeNewsT-Mobile Netherlands uses ZYB to support migration of Orange users

    T-Mobile Netherlands uses ZYB to support migration of Orange users


    ZYB, the company responsible for the ZYB Phonebook for mobiles, has announced that T-Mobile Netherlands is using a bespoke version of ZYB's proprietary Phone Migration Tool to support Orange customers in their migration to its existing network. This follows T-Mobile's acquisition of Orange in 2007.
    The Phone Migration Tool – which went live this week – is available online and takes Orange Netherlands users through a step-by-step process to transfer contacts and calendar events from Orange to T-Mobile phones. The process works over the air, doesn't require the use of any cables and downloads, is globally accessible from any PC or Mac and is available free of charge.
    Tommy Ahlers, CEO at ZYB, said: "Today's launch marks an important milestone. The transfer of data from one mobile to another is a technically complex process and to date has required the use of cables, CD's, and complicated manual instructions. It's no surprise that this has resulted in a poor consumer experience, deterring many users from even attempting it. The ZYB Phone Migration Tool is set to change the way people use their phone, providing a seamless, simple and user-friendly means of transferring data from one mobile to another, even across different phone brands.  We are proud to have been a part of such a critical project with a recognised market leader like T-Mobile."
    Tessel Jarigsma, Executive Vice President Product Management T-Mobile Netherlands BV, said, "ZYB shares our belief in maintaining the highest standards of user experience and customer service.  The tool provided by ZYB helps us to make migration for our customers simple and easy and this is exactly what T-Mobile stands for. As a business partner, ZYB has proved to be an innovative partner and we have appreciated the flexibility they have shown consistently during the roll out process."