Polystar OSIX, a supplier of Service Assurance and Network Performance Monitoring solutions based in Sweden, has announced that it has been selected by MTN Cyprus, one of the largest telecommunications providers in Cyprus, to supply network-wide integrated monitoring system, ensuring end-to-end quality of service across legacy and next generation UMTS technologies.
Polystar says its solutions will satisfy MTN's need for 'sophisticated' roaming Mmanagement and provide a comprehensive in-depth view of service quality. It will enable a real-time visibility of all roaming activities inside and outside MTN`s network and help MTN to identify weak spots in the network, allowing quick resolutions of roaming QoS issues, says Polystar.
Network and Service Assurance solutions will provide MTN with the end-to-end real-time network surveillance, comprehensive statistical and alarming tools, as well as troubleshooting capabilities. Jupiter's 4D visualisation techniques (Crystallizer module) grant users an instant access to performance information for voice, messaging and data services from customer and network perspectives. It will, in addition, enable MTN to apply a new and efficient method of prioritisation, not previously available in the telecommunications industry.
Commenting on the deal, the CTO of MTN Cyprus, Cosmas Adam, said: "Polystar was the clear choice because of the high performance of its Service Assurance product portfolio and the ability to cover multiple network technologies. Real-time end-to-end monitoring of our GSM and UMTS networks is an essential element in delivering best possible service quality to our customers. With the Polystar Roaming Management application, we are confident in our ability to track all subscribers` inbound and outbound roaming activities and manage roaming partners SLAs. All these will consequently lead to improved service quality and maximised revenue streams, generated by the high value roamers."
"Polystar is proud to count MTN Cyprus as one of its esteemed customers," said Detlef Ott, Business Region Director at Polystar. "Our innovative and customer tailored solutions will strengthen MTN`s solid position on the market and consolidate its standing as a pioneering provider offering continuous reliable mobile communication access to the customers."