Makman Technology Consulting specialises in minimum viable transformation, autonomous networks and migration to AIOps, and is certified by TM Forum
Comarch has signed a strategic partnership with Makman Technology Consulting to collaborate on a proof of concept (PoC) and a pilot project aimed at a zero-touch Network-as-a-Service (NaaS) transformation in Libya. Although the partnership will start in Libya, its ultimate aim is to create a framework for autonomous networks (AN) globally.
The companies say their collaboration “marks a new milestone in advancing autonomy and operational excellence for communication service providers (CSPs) in the Middle East, Africa, and beyond”. Makman’s headquarters are in Tallinn, Estonia, arguably the world’s most digitally advanced country.
This first phase of the project will implement Comarch’s OSS solutions – including Service Order Management, Service Inventory, and Performance Management – to address CSPs’ challenges in Libya, such as the lack of automation tools and fragmented technological solutions.
Reduce fragmentation
The goal is to reduce operational fragmentation, automate network resource orchestration and improve the delivery of competitive services in Libya. More specifically, the project is to enable end-to-end customer actions, better inventory control, and implementing planning and design tools.
Makman will bring its expertise and proven frameworks to help define transformation roadmaps and ensure alignment between strategy and execution. It is certified in TM Forum-based consulting and upskilling, and won a TM Forum Excellence Award in 2021, and four best Catalyst (PoC) Awards in 2024.
Makman will also identify the most impactful starting points for regional CSPs’ autonomy and AI transformation programmes, and co-create solutions in areas such as AIOps, digital employees, and zero-touch operations.
The PoC and pilot projects will serve as a basis for similar transformations at other African telecom providers.
Regional and global ambitions
“Our collaboration will have a pronounced impact on the way telecom operators oversee their networks,” claims Paweł Workiewicz, Chief Commercial Officer of the Telecommunications Division at Comarch.
“We want to show how automation and advanced orchestration can address today’s industry challenges and facilitate strategic growth for operators in Africa. We aim to achieve this by fusing our state-of-the-art OSS solutions with Makman’s expertise in the African market and our companies’ extensive understanding of TM Forum® standards.”
Zackaria Farhat, VP of Growth and Partnerships at Makman, commented, “Our strengths in strategic advisory and transformation design complement Comarch’s world-class OSS/BSS product stack. Together, we’ll enable operators to transition from complexity to clarity and from manual to autonomous.”
