The service offers dedicated technical support from within the EU for the firm’s software subscriptions, designed to bring a new level of verifiable local control over critical IT operations
Red Hat announced Confirmed Sovereign Support for the 27 member states of the European Union to address the need for digital sovereignty on the continent. The service offers dedicated technical support from within the EU for Red Hat software subscriptions, designed to bring a new level of verifiable local control over critical IT operations.
More European business leaders (and governments) are looking to digital sovereignty as geopolitics become increasingly uncertain and firms look to differentiate their services, storing and processing data within national or regional boudaries.
At the same time, organisations and governments are also looking to greater resilience of cloud infrastructure and leveraging AI safely, and keeping it under local control.
Key features include:
- access to support expertise by verified European Union citizens operating solely within the 27 EU member states and localised operational control
- 24/7 availability from within the EU
- works with Red Hat’s ecosystem of more than 500 EU cloud partners, many of whom already offer sovereign clouds
- built to underpin Red Hat’s broader open hybrid cloud and AI portfolios, enabling organisations to deploy, run and maintain current and future IT estates independently across any sovereign cloud environment.
Red Hat Confirmed Sovereign Support will be available in early 2026.
Chris Wright, CTO and SVP, Global Engineering at Red Hat said, “Digital sovereignty means keeping control over your own technology destiny, from data location to software and operations. Navigating the EU’s stringent regulatory and compliance frameworks demands an open source-driven, transparent, auditable foundation and a local operational support model.
“Red Hat Confirmed Sovereign Support offers exactly that: a fully EU-anchored support experience, run by EU citizens for EU organisations backed by the trust of our open hybrid cloud portfolio.”
