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Outcomes first, autonomy follows: Business Value Pathways towards autonomous networks | white paper by Ericsson

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Ericsson’s white papers explores how Business Value Pathways help CSPs turn automation investments into predictable business outcomes

While many operators have advanced domain-level automation, achieving end-to-end, closed-loop impact remains a challenge. Business Value Pathways address this through a shared, outcome-driven foundation for faster data transformation and three agentic AI pathways: agentic AI service experience, zero-touch product launch, and agentic AI intelligent IT operations. Together, these pathways enable autonomous execution across network operations and business domains, helping CSPs move from siloed automation to end-to-end closed loops with relevant data.

Business Value Pathways deliver measurable business outcomes through integrated capabilities that accelerate transformation while reducing complexity. By connecting data, AI, automation, and operations within a common framework, CSPs can scale autonomy with greater confidence, reduce transformation risk, and achieve faster time to value. The result is a practical, outcome-driven approach that helps operators progress toward higher levels of autonomy while delivering tangible business impact.

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