Home Blog Page 106

MWC: GSMA activates Shields to combat climate threat 

GSMA launches new recycled network equipment commerce platform, or an open-for-business gateway initiative

The GSMA has unveiled its cloud-based Equipment Marketplace which the organisation said will help telecommunication providers around the world reuse, redeploy and recycle their network assets. 

While not a new idea given that a number of operators already have similar initiatives and the fact that the secondhand handset market is thriving already, given the fact it has more than 1000 mobile operators and equipment manufacturers around the world as members, the GSMA’s initiative will be well received by many operators outside the top tier that may otherwise struggle to deploy event older but useful technology like 4G-LTE. 

GSMA has teamed up with Shields Environmental Group (Shields) to roll out the cloud-based global platform and the association believes it can transform the way networks – fixed, mobile or private – are procured and decommissioned. 

The GSMA estimates that manufacturing network equipment (including materials extraction and processing) and constructing network sites and mobile masts accounts for more than 30 million tonnes CO2e per year – and this is pre-arrival of Nvidia turbo-charged base stations. The association reckons that supply chain emissions – called Scope 3 – represent the largest share of a telecommunication network operator’s carbon footprint, reaching more than 80% of the total in some cases. 

“The industry continues strong and concerted action to deliver on its Net Zero commitments. Transitioning to a more circular economy business model can help operators further lower their emissions, by reducing reliance on carbon-intensive equipment manufacturing,” said GSMA chief regulatory officer and climate action sponsor John Giusti.  

“We believe this new platform from the GSMA and Shields can support telecommunication network providers in their efforts to reduce carbon emissions and limit their reliance on raw material extraction,” he added.  

The GSMA Equipment Marketplace platform is already being successfully used by Vodafone Group, with the GSMA and Shields today unveiling plans to make it available widely. 

“This platform has successfully supported Vodafone to reuse, resell and recycle decommissioned network equipment since we started using it in 2021,” said Vodafone global supply chain director and CEO Vodafone Procurement Company Ninian Wilson. 

“It has delivered new revenue and savings opportunities, while also contributing to a reduction of our carbon footprint. We are delighted to see this platform opening up to serve businesses across our whole industry, enabling a more circular economy for network equipment at greater scale,” he added.  

How it works 

Shields created and manages the platform, which provides a global view of assets and equipment, including real-time visibility of the stock.  Users can search for the required individual assets, view the results on a simple and intuitive interface, identify the most efficient and cost-effective source for the products needed and submit an order. Additionally, users can sell decommissioned equipment to a global buyer base or have it recycled. 

Network operators can then quantify their carbon emissions reduction based on the total weight of the assets purchased or disposed through GSMA Equipment Marketplace, rather than purchasing from new. This evidence can then be incorporated into the business’s reporting to highlight the brand’s commitment to the environment and the tangible progress made towards carbon targets. 

MWC: Orange Business and Cisco join forces to cut GHG emissions

The two signed a formal Memorandum of Understanding (MoU) which they say is the first of its kind

Orange Business and Cisco deepened their commitment to reduce greenhouse gas emissions with a formal Memorandum of Understanding (MoU) signed at MWC. They hope others will follow their lead.

Through their binding agreement, which is said to be a first of its kind, the pair aim to cut not only their own carbon emissions but those of their enterprise customers.

“Sustainability is an increasing part of the equation that our enterprise customers are dealing with when trying to optimise a business through digital. Sustainability is really going up in the agenda of CEOs all around the world… We see very clearly that our customers are putting sustainability at a higher place in the [requests for proposal] … and when they assess which providers they will select,” said Aliette Mousnier-Lompré, CEO of Orange Business (pictured above right).

Sustainability is a team sport

With their MoU, she said Cisco and Orange Business recognise that deepening efforts around sustainability is a “team sport”. Not least because emissions from across their supply chains are by far the biggest contributors to their carbon footprints.

Orange Business has reduced Scope 1 and Scope 2 emissions by half since 2019, but “the biggest part of Scope 3” – that is, emissions related to the digital solutions the operator provides to customers.

“To reduce Scope 3, it’s really about working along the entire supply chain. It’s an ecosystem approach. We cannot do this alone,” she said.

The MoU reflects an acknowledgment that companies cannot meet net zero targets by working in isolation and will need to work together.

Taking in all scopes

Orange aims to cut GHG emissions by 45% across all scopes by 2030, compared to a 2020 baseline, and has committed to reaching net zero by 2040. Cisco’s target is to reach net-zero GHG emissions across its value chain by 2040.

The company has also set a goal to cut “absolute Scope 3 emissions from purchased goods and services, upstream transportation and distribution, and use of sold Cisco products by 30% by 2030.”

The MoU covers four areas. The partners have agreed to work together on:

  • Building a GHG emissions trajectory – the partners will share data to estimate GHG emissions related to Orange Business solutions that integrate Cisco technology with the aim of  reducing emissions. Mousnier-Lompré noted this will be a first for the operator.
  • Measuring carbon impact of products and services – Cisco will provide estimated carbon footprint data for their products sold by Orange Business. This will enable the operator to incorporate this data into its own emissions calculations and allow customers to make informed decisions when they select digital solutions. “You cannot improve what you’re not measuring,” she said.
  • Accelerating circular economy practices – the partners will step up efforts to deploy reconditioned kit and collect old equipment for re-use and recycling, such as through the Cisco Refresh Program.
  • Eco-designing joint products – the pair will adopt more eco-design principles to help Orange Business achieve its goal of offering 100% eco-designed solutions to customers.

Ahead of the rest of the world

“One of the big areas of focus that all our customers have, and I think European customers have been ahead of the rest of the world, is around sustainability. So this is a very exciting MoU for us…We’ve been partnering together for 30 years, and we appreciate everything that we do together,” said Chuck Robbins, Chair and CEO of Cisco (pictured above left), speaking at the MoU signing.

In the next year, the partners will get to work on the joint product trajectories and aim to be in a position to share the carbon footprint of their joint products.

Speaking during the Q&A, Laurent Godicheau, Chief Strategy, Partner & Sustainability Officer at Orange Business, said this is a model that could be replicated with other partners and Cisco could enter similar agreements with other service providers.

“We definitely believe it’s an ecosystem play. We even hope that we will replicate and give ideas to others even if it is not involving Orange or Cisco… We need to drive this effort collectively for the good of the planet,” he said.

Top partner

Orange Business started this initiative with Cisco because it is the operator’s “number one partner” over 30 years, but also because they have worked on sustainability before and are “not starting from scratch.”

For example, they have developed a smart office solution that manages conference rooms and energy consumption. In the Orange Velodrome in Marseille, the partners rolled out an on-demand Wi-Fi system that saved energy compared on “always-on” networks. Orange Business also uses Cisco’s One Box that combines multiple routing features into one unit, which uses 70% less energy and reduces environmental impact.

“We want to use this [MoU] as a lighthouse engagement” that can show others the “art of the possible,” said Vikas Butaney, Vice President, SD-WAN Cloud OnRamp and Industrial IoT at Cisco.

Oracle is future first: Reimagining comms for 5G and beyond @ #MWC24

Partner content: Days in Barcelona are filled with new insights, connections and stories about how our technology is helping to transform the world around us

On par with the conference theme, Future First, Oracle has a significant presence at the show and offer a forward-facing look into the latest technology advancing our industry. From closed-loop automation in operations to optimizing your network core with machine learning, AI, and data-driven insights, to monetizing 5G with new cross-industry ecosystems; our experts onsite will showcase how we’re reimagining communications for 5G and beyond.

We’re heading to Barcelona on the heels of announcing our latest innovation in cross-industry collaboration. The Oracle Enterprise Communications Platform (ECP) delivers real-time, secure, reliable communications for industry applications. It’s just a first step in the many ways communications technology can empower critical industries to leverage network and service insights and orchestrate, connect, and manage a new generation of cloud-based services.

But that’s not the only reason we’re in the headlines. Leading telcos around the world trust us to route billions of calls and text messages every day, securely; support more than five billion mobile subscribers and connections globally; and orchestrate more than 10 million orders per day.

Learn more by joining us at the Oracle booth in Hall 2, Stand 2I30 where we’ll be offering guided demo tours. You can meet with our solutions experts to dive into the full stack and explore how Oracle can help you to tackle your biggest business challenges.

At our booth, explore some of the critical ways we’re helping our customers around the world with our onsite demonstrations:

Win the race with data, automation, and 5G monetization

Explore how you can generate new revenue streams by delivering immersive experiences for live events and entertainment with end-to-end automation. In this demo, explore how to support fully digital business interactions powered by intelligent, actionable, real-time 5G core analytics and exposure.

Unlock access to new industry-specific revenue streams

In this demo, learn how you can leverage data, IoT, automation, and analytics to monetize and fulfill new vertical offerings and scale 5G services. Explore a “wireless restaurant” and learn how this applies to any industry.

Power industries with 5G network analytics, GenAI, and IoT

Next, journey across CSP and industry field operations including a live-streamed predictive maintenance use case with a drone, field service optimization, and intelligent customer engagement. This demo will show how this is done using Oracle’s applications powered by real-time 5G network analytics, GenAI, and IoT.

Accelerate industry transformation with fully automated cloud native networks

Finally, explore two future-ready 5G implementations. In this demo, you’ll get a chance to experience deploying single-click private 5G solutions in just minutes. Next learn how automation can be leveraged to rapidly deploy a multivendor 5G SA network in a hybrid cloud environment.

With 66+ cloud regions across 26 countries and growing, industry expertise across 17 different verticals, and 100+ communications solutions and services, Oracle can help you discover what future-first success means to your business. To schedule a meeting with our experts or book a demo tour, be sure to visit our event site.

Transform how industries communicate

As I mentioned, we are very excited about our new Enterprise Communications Platform (ECP) that seamlessly connects Oracle industry applications to networks and IoT devices to extend their value and enable organizations to reimagine how they do business. 

Built on the high performance and security of Oracle Cloud Infrastructure (OCI), ECP delivers a powerful communications backbone and edge architecture that users can embed directly into their Oracle industry applications stack. With integrated capabilities such as IoT device management, customers can eliminate the burden of managing complex integrations and network contracts to deliver the connectivity and data intelligence they need to power critical new services.

This can range from a first responder leveraging a real-time immersive view of an active incident to a restaurant using tablets to take orders from anywhere, or a utility using IoT sensors to monitor the health of its transmission lines.

The platform supports various IoT protocols to connect edge and mobile devices over public and private communications networks to help enrich cloud services. ECP also offers enhanced services such as video and audio streaming, recording capabilities, device management, edge distributed processing, authorization, and authentication.

Andrew Morawski, executive vice president and general manager, Oracle Communications, added important context to this solution launch, saying, “Given our history of delivering industry-changing communications capabilities and our deep domain expertise in industry verticals, the Enterprise Communication Platform is a natural progression of our mission to help improve the way the world communicates.”

He added, “We’re already seeing incredible impact in the way industries such as healthcare, the public sector, hospitality, and energy and water are using this technology to help tackle some of their biggest IoT challenges.”

Connection without the chaos

Companies currently manage and maintain several disparate communication devices including video cameras, mobile devices, PCs, and tablets, with each having its own system and set of data and manual processes to record and archive.

These disparate systems limit transparency and make it difficult to rapidly respond to critical situations. Leveraging embedded APIs, ECP enables secure real-time communications for Oracle industry cloud applications by orchestrating, connecting, and managing on-premises systems with IoT, edge, and mobile devices and sensors over one or more public or private networks.

ECP is already being used as the communications foundation for Oracle’s Public Safety suite, providing secure communications for critical use cases such as a dispatch command center for police and first aid squads, or fire emergency call management where an operator is required to dispatch units, identify, and merge duplicate calls or verify the incident location in a blended map view.

I look forward to seeing you in Barcelona! If you’re going to be at #MWC24, drop me a direct message.

Author Jason Rutherford, SVP and General Manager, Oracle

Unlocking opportunities for next-gen consumer engagement

Partner content: Robin Major, Chief Revenue Officer at Moflix Group, explains how Moflix and NAGRAVISION can create value for telcos and broadcasters through a Super App and Web3 technologies

What are you announcing and what does it mean for Moflix? 

RM: The partnership between NAGRAVISION and Moflix is providing a new business opportunity for the broadcast media and telco industries. Together we are creating an enablement platform and super app, which combine video content, gaming, connectivity and other relevant services. This is in conjunction with a loyalty engine and wallet which are based on decentralised Web3 technologies.

It’s a game-changing new 100% digital proposition that brings all the services required by today’s consumers to one place and can be launched to market in as little as 100 days. 

For Moflix this is an extension of our existing TelcoTech proposition to include the market-leading content and security services that NAGRAVISION provides in one simple easy-to-use app. The Moflix TelcoTech Platform has always been about enabling operators to offer a range of services and personalised engagement capabilities that go beyond the core connectivity proposition; launching this new platform with NAGRAVISION takes TelcoTech to the next level and gives Moflix access to new clients in the media and entertainment industry. 

We’re very excited by the possibilities!

Robin Major, Chief Revenue Officer at Moflix Group

What does this this bring to broadcasters and telcos? 

RM: In both the telco and broadcast media industries we have been witnessing a transformation in the way consumers are accessing communications and content services which is eroding existing revenue streams at an increasingly accelerated rate.

Our partnership’s new Super App offers opportunities to attract and retain consumers who prefer using over-the-top communication, streaming and short form content services, which continue to draw audiences away from traditional telco and media consumption. 

On top of this, the loyalty engine and Web3 wallet create a tokenised financial ecosystem in which incentives and rewards as well as cash-equivalent assets can be distributed by operators and used to pay for services within each operator’s environment.

This is especially helpful in developing economies where financial inclusion rates are low and allows operators to access new or underserved segments of the market where they can play a role in providing basic financial services to prepaid customers. 

Establishing a sharing and loyalty economy within an operator, coupled with a converged service offering within a mobile-first app environment, results in lower churn, lower cost of acquisition and higher ARPU for all parties involved, with opportunities to create customer lifetime value that far exceeds legacy services. 

What is the value for consumers? 

RM: For consumers there is a wide range of benefits. First of all, you get to have all your favourite content, gaming, and subscription services made available to you in one easy-to-use app. And because you’re getting this through an established operator, rather than a loose collection of separate service providers, you get to earn rewards, discounts, and other benefits by being part of that operator’s ecosystem. 

Furthermore, you can get access to all of this without the need for a monthly contract that might require a credit check, and without having to pay for a set-top-box or other expensive equipment. You just load some money into the app and then you can use it to buy all the content and connectivity you want. 

In addition, there’s an opportunity to use the app’s wallet to pay for other services you might want to access or even send and receive funds between your friends and family groups. So it becomes a cool environment for staying in touch with your own social networks and communities as well as having all the services you really want in one place. 

What should broadcasters or telcos do now to benefit? 

RM: If you’re an operator who thinks this relevant for your market, and you want to explore this opportunity further, feel free to reach out to us via info@moflixgroup.com, and we will put you in touch with the right teams in NAGRAVISION and Moflix to start you on the journey. 

Alternatively, if you are already a NAGRAVISION or Moflix client, feel free to reach out to your existing client representatives to learn more. 

About NAGRAVISION

NAGRAVISION, the media and entertainment technology division of the Kudelski Group (SIX:KUD.S), provides full-spectrum security and innovation solutions for a hyper-connected world. NAGRAVISION enables content creators, providers, and operators worldwide to launch, monetize, and scale services at speed, offering their subscribers compelling, personalized user experiences. Its portfolio of award-winning products and services spans traditional video security, cybersecurity, cloud-based video and streaming solutions, turn-key D2C solutions for the sports industry, and rich personalization services that drive subscriber loyalty. For more information visit www.nagra.com

About Moflix Group

The award-winning Moflix TelcoTech Platform combines a modern all-digital Telco experience with a flexible webscale Tech platform to offer the telco industry the same disruptive opportunities that FinTech brings to financial services. TelcoTech provides new and exciting ways for telcos to drive engagement, build communities and generate revenues in both the Web2 and Web3 worlds. For more information visit https://moflixgroup.com/

solutions by stc signs an Open RAN agreement with Mavenir

They plan to launch Saudi Arabia’s first commercial Open RAN infrastructure in 2024

solutions by stc has announced an Open RAN agreement with Mavenir to launch the first commercial Open RAN network in Saudi Arabia. stc says the deal supports its Vision 2030 digital transformation strategy.

The service is expected to go live commercially this year. The decision to proceed with the commercial open RAN follows an initial deployment of a multi-layer 4G and 5G Non-Standalone access network on Mavenir’s Open RAN platform.

It uses Mavenir’s 4G Remote Radio Unit (RRU) and 5G Massive MIMO (mMIMO) Active Antenna Unit (AAU) technology. It also leverages Mavenir’s cloud-native Webscale Platform with its containerised centralized Uunit (CU) and distributed unit (DU) software.

Bedding in with COTs

The solution will run on x86 commercial-off-the-shelf (COTS) hardware platform for its open interface radio systems.

BG Kumar, President, Access Networks, Platforms and Digital Enablement at Mavenir, commented, “Mavenir is confident that stc’s Open RAN network in Saudi Arabia will act as a catalyst for further accelerating operators’ digital transformation journeys across the Middle East region, ushering in a wave of customer-focused innovation that can fully leverage the unique potential generated by open standards and architecture.”

MWC: Big Four operators put regulation fit for purpose centre stage

And Commissioner Breton uses keynote to argue for a standardised approach to spectrum allocation

The group CEOs of Deutsche Telekom (DT), Orange, Telefonica and Vodafone Group pushed for changes in regulation in a joint keynote panel yesterday at MWC.

Last year the ‘big four’ also used the MWC in various ways, as a group and individually, to make similar pleas. In particular they demanded fair-share measures. Their campaign was supported by industry groups including the GSMA and ETNO, and championed by the European Commissioner for Internal Markets, Thierry Breton.

After years of falling on deaf ears, their argument seemed to be gathering momentum – as well as considerable opposition – before being dropped off by the Commission.

Europe’s need for a new deal

This year the line they’ve taken is that Europe Needs a new Deal. Leaders of the big four urged urgent changes to regulation as Europe is lagging other regions of the world in terms of digital innovation, investment and infrastructure.

DT’s Tim Höttges claimed that 60% of European operators do not earn enough to cover the costs of the capital they need to invest. Telefónica’s José María Álvarez-Pallete stated that Europe has an investment gap of €200 billion.

Consolidation changes afoot?

Orange’s CEO Christel Heydemann said the European Commission has shown some signs of willingness to change. Earlier this month it approved Orange’s plan to acquire MasMovil in Spain and merge it with its Spanish opco.

The week before announcing the decision, the European Commission signalled it is open to European telecoms mergers to help fund the rollout of 5G and fibre networks. The move suggests a dramatic policy reversal in response to calls of consolidation from a telecom industry drowning in debt and lacking the scale to reach its 2030 Digital Decade policy programme goals.

The promised new approach will see an end to controversial policies like the Commission’s reticence for four-to-three mergers in a market. 

Spectrum processes

Vodafone’s Margherita Della Valle stressed that the operators are willing to “play our part” but “need a new deal”. She highlighted the issues around spectrum allocation and licences and market consolidation.

In a separate keynote, Commissioner Breton put forward plans for a different approach to allocating mobile spectrum. As a keynote speaker yesterday at MWC, he proposed that spectrum should be allocated to the operator that committed to the fastest roll-out of the network concerned rather than to the highest bidder.

The governments of Italy and Germany both swelled their coffers by more than €6 billion from auctioning spectrum for 5G.

Breton argued that all of Europe should adopt the same policy for awarding spectrum in the interests of affordability and speed, and to “create a true digital single market. Looking forward he stated, “In regard to 6G, we cannot afford to encounter delays in the spectrum licencing process with huge disparities in timeline between member states. We cannot tolerate same the outcome as for 5G where the process after eight years is still not complete.” 

Falling behind

He complained that Europe’s 5G networks are not performing at the required standard with latency of about 200ms. This, he noted, is “much too long to ensure reliable monitoring vital telemetry or to prevent accident between connected vehicles”. This all sounds more like circa 2016?

Breton said that €200 billion is needed just to complete the roll-out of 5G over the next five years or so. He has been calling for more private investment in Europe’s communications infrastructure for some time.

The current Commissioners’ five-year terms of office run until 31 October 2024.

Telekom and Sony successfully test 5G network APIs for live TV production 

The two companies demo live video solution based on CAMARA network APIs

Deutsche Telekom and Sony said they had successfully tested Nevion’s VideoIPath media orchestration platform with 5G network Application Programming Interfaces (APIs). The solution from Sony and its subsidiary Nevion uses Deutsche Telekom’s network APIs to make optimum use of the 5G network and offer low latency and reliable bandwidth, which is essential for live, professional video production. 

The tests successfully combined Nevion’s smart bandwidth management capabilities and Sony’s ultra-low latency video compression technology with seamless access to Deutsche Telekom’s 5G SA network and optimised via network APIs. The tests were carried out on a 5G standalone (SA) testbed in a Deutsche Telekom lab environment in Krakow, Poland. 

As part of this test, Sony used its recently-launched CBK-RPU7 HEVC 4K/HD remote production unit for the video compression, and its new 5G Portable Data Transmitter PDT-FP1 – both attached to a camera. These devices complement the solution by enabling cameras in the field to connect to the broadcast production centre over the 5G network. The network APIs used in the tests follow the standards set by CAMARA, the open-source network API project within the Linux Foundation, of which Deutsche Telekom is an active member. 

Agility and savings

5G technology is of high interest to broadcasters, because of the logistical agility and potential savings it provides in live production. However, despite the high performance of 5G networks, challenges remain when using the technology for high-end live production. These broadcasts require huge volumes of video data to be transported in real-time and without fail. To ensure an enhanced live TV production with 5G, the feed that is live on air needs to be transferred with optimised latency and bandwidth. 

“Live TV with multiple cameras means high technical requirements. 5G Standalone simplifies this kind of complex media production: Standardised, programmable interfaces ensure low latency times and stable bandwidths,” said DT board member for technology and innovation Claudia Nemat (above).  

“In combination with 5G modems and innovative data compression, the quality of service can be adapted to optimise particularly important video signals. This makes broadcasting operations more efficient. Together with our partner Sony, we have successfully tested this 5G innovation,” she added. 

Broadcast appetite for 5G 

Telekom and Sony teamed up last September to test new 5G-based workflows for mission-critical live media production. This included jointly conducting trials to apply Deutsche Telekom’s dynamic network slicing technology to latest generation contribution and production workflows in the professional media space. At the time, the operator also announced the commercial launch of 5G live video production via network slicing, together with RTL. 

In addition to APIs, the broadcast sector has taken to network slicing despite the clamour of it being a technology solution looking for a problem in other sectors. In addition to a number of already deployed use cases for key events world wide, last year, European broadcasters from France (France Télévisions), Italy (RAI), Germany (SWR, BR), the Netherlands (NPO), Ireland (RTÉ) and Austria (ORF/ORS) formed an alliance to develop business models and broadcast applications around 5G broadcast. 

The aim of the group is to deploy commercial use cases during the 2024 Summer Olympics in Paris and the UEFA European Football Championship in Germany. These will be used to accurately assess the feasibility of adopting and rolling out 5G. 

Telekom said that through dynamic slicing, 5G network resources can be allocated based on the required number of 5G connected devices, a powerful option where professional camera feeds need to be prioritised. This, combined with Sony’s camera, IoT and orchestration tools opens the way for media companies, such as a news organisation, to secure a guaranteed part of the available 5G network for their own purposes at pre-planned events.  

The application of Sony’s new Ultra Low Latency HEVC codec technology also allows HD or Ultra HD images from the camera to be transferred via the slice in a highly compressed, but very high quality and ultra-low latency way. 

MWC: Global Telco AI Alliance announces JV company to push LLM development  

SK Telecom, Deutsche Telekom, e&, Singtel, and SoftBank meet up to agree a way forward for their new AI club

South Korea’s SK Telecom (SKT), which has already announced it is transitioning to become an AI company, caught up with its new AI partners Deutsche Telekom, e&, Singtel, and SoftBank in Barcelona to plan the next steps of its Global Telco Alliance, which wants to develop Large Language Models (LLMs) specifically tailored to the needs of telcos.  

Last year, SKT announced a $100 million investment in US AI model maker Anthropic to jointly develop a large language model for the telecom industry. And it keeps on investing in AI – even as recently as overnight, SKT announced plans to partner US AI startup Perplexity to offer the AI-based search engine to its users as an alternative to Google. 

The Alliance partners agreed to establish a joint venture this year to develop telco-specific Large Language Models (LLM), which should be more fit for purpose – and less energy hungry – than shifting all AI workloads to hyperscalers running generic AI factories.  

The meeting was attended by SKT chairman Chey Tae-won and CEO Ryu Young-sang, Deutsche Telekom CEO Tim Höttges and DT board member for technology & innovation, Claudia Nemat, e& Group CEO Hatem Dowidar, Singtel Group CEO Yuen Kuan Moon and SoftBank CISO Tadashi Iida. 

The telcos agreed the LLMs will be designed to help telcos improve their customer interactions via digital assistants and chatbots. The goal is to develop a multilingual LLMs optimized for languages including Korean, English, German, Arabic and Japanese, with plans to for other languages like Bahasa Indonesia – a hint to the next telco to join – so that it can be deployed in Southeast Asia. SKT has already expanded its metaverse platform Ifland to Indonesia and has a deal with Axiata which has operations in around a dozen ASEAN and South Asian countries.  

The current members have some reach too, pointing out that they already serve approximately 1.3 billion users across 50 countries. A telco-specific LLM model, the members say, will better understand user intent, making it easier and quicker to deploy. The LLMs are already currently being optimised using the telcos’ customer service data to fine-tune the model for telco-specific questions. 

What the Alliance members said 

Things like tariff and contract models, information on special hardware such as the router, for example (e.g. How do I do a reset?) are rarely found in the general training data of the large models. This targeted training ensures the LLM understands the unique language and needs of telecom operators, paving the way for enhanced, personalised, and efficient customer experiences. 

“We as telcos need to develop tailored LLM for the telco industry to make telco operations more efficient, which is a low-hanging fruit. Our ultimate goal is to discover new business models by redefining relationships with customers,” said SKT’s Ryu. 

“Already today, more than 100,000 customer service dialogues a month in Germany are handled by Generative AI,” said DT’s Nemat. “By integrating telco-specific large language models, our ‘Frag Magenta’ chatbot becomes even more human-centric: AI personalises conversations between customers and chatbots. 

“From streamlining customer support interactions to enabling personalised recommendations, this multi-lingual LLM will revolutionise how businesses engage with customers”, said e& Group chief AI and data officer Dena Almansoori. “In collaboration with our Global AI Telco Alliance partners, we look forward to shaping both the present and future of customer engagement and setting new standards for efficiency and innovation across the telecommunications landscape to better serve our customers and create meaningful impact.” 

“This promises to be a game changer not just for us at Singtel but for any telecom company out there looking to lift their customer experience beyond limited automated responses and generic chatbot interactions,” said Singtel’s Yuen. “This multi-lingual LLM tailored for telcos will greatly expand chatbot capabilities with relevant responses to customers’ technical queries, freeing up service agents to deal with more complex customer issues and we intend to deploy this across the Singtel Group.” 

“Through a powerful alliance with industry leaders, we embark on a mission to revolutionise global communication, elevate service quality, and ignite a new era of technological innovation powered by AI. Together, we have the power to shape the future of telecommunications, empowering communities worldwide with seamless connectivity and boundless opportunities,” said Softbank EVP and CTO Hideyuki Tsukuda. 

iliad makes binding play for €1.16bn stake in Tele2

The acquisition of about 20% equity in Tele2 is through the investment vehicle Freya, iliad’s joint venture with NJJ Holding

Freya Investissement has entered into a binding agreement with investment house Kinnevik to acquire its entire shareholding in Tele2 for SEK 13.0 billion (€1.16 billion) in cash. This equates to a stake of about of about 19.8% in Tele2.

Tele2 is a communications service provider in the Swedish and Baltics markets (see map above). Freya Investissement is an investment vehicle jointly owned by iliad and NJJ Holding.

The iliad Group made the announcement today. It said in a statement that after gaining the approval of the relevant authorities, Freya will become the reference shareholder of Tele2 once the transaction closes. The transaction has received the unanimous support of the boards of directors of iliad, Freya and Kinnevik, according to the press statement.

The statement added that the acquisition “of this strategic stake will offer the iliad Group, through Freya, an opportunity to further Tele2’s growth and to collaborate with Tele2’s management team on innovation, convergence, and investments in next generation networks”.

The transaction has been split into three tranches:

• In Tranche 1, Freya will acquire from Kinnevik 4.5% of the share capital of Tele2  and 3.5% of the voting rights. The closing of Tranche 1 will take place shortly after signing.

• In Tranche 2, Freya will acquire shares from Kinnevik B shares representing, in aggregate with Tranche 1, approximately 18.8% of the share capital of Tele2 and 28.8% of the voting rights. The closing of Tranche 2 is conditional upon receiving foreign direct investment approvals in the relevant countries.

• In Tranche 3, Freya will acquire all remaining shares held by Kinnevik, which in aggregate with Tranche 1 and Tranche 2, will result in Freya owning about 19.8% of Tele2’s share capital. The closing of Tranche 3 may be, if applicable, conditional upon receiving an antitrust approval.

The Parties expect the closing of Tranche 2 to occur during the second quarter of 2024 and the closing of Tranche 3 to occur, at the latest, during the third quarter of 2024.

If all goes to plan, Freya will own less than 30% of the voting rights in Tele2.

A lot in common

Thomas Reynaud, Director of Freya and CEO of the iliad Group (pictured), says: “The iliad Group and the Tele2 Group have a lot in common. We both believe in the power of innovation and the importance of an entrepreneurial mindset. Our business sector in Europe is highly demanding.

“So, we have a great deal of respect for what Tele2’s shareholders, management and teams have achieved, and we’re delighted that Kinnevik has chosen Freya as Tele2’s new reference shareholder. We look forward to contributing to the next chapter of Tele2’s growth story!”    

MWC: Big name vendors, cloudcos and operators launch AI-RAN Alliance  

Another MWC, another forum – it’s traditional. This one aims to spur R&D for AI in “the most underutilised infrastructure”

The AI-RAN Alliance, announced today, is “a new collaborative initiative aimed at integrating AI into cellular technology to…advance RAN technology and mobile networks”.

Founding members include AWS, Arm, DeepSig, Ericsson, Microsoft, Nokia, Northeastern University, NVIDIA, Samsung Electronics, SoftBank and T-Mobile USA. Their “mission” is to improve mobile network efficiency, reduce power consumption and retrofit infrastructure in preparation for “new economic opportunities for telecommunications companies with AI, facilitated by 5G and 6G”.

AI is not a new subject in telecoms, but the spectacular rise of GenAI has reset expectations. How inflated they are in remains to be seen. NVIDIA’s market cap has broken the $2 trillion barrier, boosted by the huge surge in demand for its chips to train large language models (LLMs) in the development of GenAI applications and its premium pricing.

NVIDIA’s pitch to telecoms is that its superchip, Grace Hopper, will be able to support such AI applications at the edge as well as run RAN software. It has thrown its huge weight behind this new AI-RAN Alliance. Grace Hopper was announced last August, named in honour of the American computer scientist, mathematician and US Navy Rear Admiral, Grace Brewster Hopper.

Aside from the many other issues – technical, power consumption and logistics for starters – to be addressed, at the moment cost alone looks prohibitive. Interestingly, fellow chipmaker Arm is demoing the AI-RAN Alliance at MWC.

Members are to focus on three main areas of research:

  • AI for RAN – advancing RAN’s capabilities to improve spectral efficiency
  • AI and RANintegrating AI and RAN processes to use infrastructure better and generate AI-driven revenue opportunities
  • AI on RAN – deploying AI services at the network edge, through RAN, to increase operational efficiency and offer new services to mobile users.

Network operators in the alliance will lead the testing and implementation of technologies arising from the collective research efforts of the alliance.  

Ronnie Vasishta, Senior Vice President for Telecom at NVIDIA, told a pre-WMC press and analyst briefing, “ The RAN infrastructure today is perhaps one of the most underutilised infrastructures that there is. If you look at say the RAN requirements, by day RAN may be very, very highly utilised… two o’clock in the morning, for instance, the RAN infrastructure is very underutilised. So traditionally, you’ve had to build for maximum use, and overprovision the infrastructure.

“Now as a software-defined workload on infrastructure that can also run other workloads, such as AI, what we’re able to do is to have colocation of workloads with the high value of AI applications, really providing revenue opportunities that can augment or mitigate the sunk cost of the [RAN] infrastructure.”

He added, “Of course…RAN should always be available as required. That requires the provisioning opportunities and the AI ability…to provision AI and vRAN together, such that you can maintain that carrier grade resiliency and redundancy required for RAN.”

Duplicated effort?

Asked whether the proposed work wasn’t covered already by the many other alliances, Mohamed Awad, Senior Vice President and General Manager, Infrastructure Line of Business, Arm, said, “I don’t know that there is another Alliance… specifically focused on it in the way that we are. That is…not only harvesting the ability for AI to improve the performance, efficiency, TCO [total cost of ownership] of the infrastructure, but then also finding…exploring ways that you can…leverage that infrastructure for new and interesting applications.”

- Advertisement -
DOWNLOAD OUR NEW REPORT

5G Advanced

Will 5G’s second wave deliver value?