Estonian operator uses Agilent to monitor GPRS

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Agilent Technologies and TietoEnator today announced that EMT, Estonia's leading mobile operator, has selected the GPRS management solution developed by Agilent Technologies and to be implemented by TietoEnator. The solution extends EMT's signaling monitoring system functionality from GSM to GPRS.

EMT will use Agilent's GPRS management solution to identify network outages in real time, understand subscribers' acceptance of new data services and monitor the availability and performance of those services, allowing an end-to-end view of network usage and improving network efficiency. TietoEnator will deliver and deploy the system. The solution will be in production by October 2004.

"With the introduction of GPRS services, we needed a proven and cost-effective solution to monitor the quality of those services," said Margus Malv, network manager at EMT. "Having successfully worked with TietoEnator, which has extensive experience in OSS [operations support system] integration, and Agilent, the leader in network and service assurance management, we believe that extending this partnership to include GPRS enables us to offer the highest level of performance while meeting our subscribers' critical SLAs."

"TietoEnator's strong OSS team and expertise in handling complex networks, combined with Agilent's superior wireless OSS offerings, will give EMT the tools to deliver the quality of service its customers' demand," said Goran Loov, TietoEnator's director of OSS solutions in Europe.

"As new data services add complexity to the network and the value chain, wireless service providers must implement more comprehensive OSSs to maintain network assurance and control service quality," said Tom Walls, vice president and general manager of Agilent's Telecom Systems Division. "Building on our expertise in GSM, we have extended our capabilities into GPRS and UMTS technologies, providing carriers with the tools needed to successfully manage the introduction and management of complex data services."

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