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    HomeNewsT-Mobile International works with Mformation to enhance remote customer support

    T-Mobile International works with Mformation to enhance remote customer support

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    Mformation Technologies, a specialist in mobile device management (MDM) software, has today announced that T-Mobile International has deployed and is operating Mformation's MDM solution globally, supporting critical management tasks on subscribers' mobile devices.

    "The customer is at the center of everything we do at T-Mobile," Arnd Gallmann, Senior Vice President of T-Mobile said. "Advanced Device Management is critical to delivering the best possible user experience, ensuring that our customers' devices and services are fully optimized and accelerating usage of mobile data services. We are using the Mformation platform to remotely manage mobile devices across our international operations, which enables us to provide the best possible service to our customers and to ensure that their handsets are always up to date and working properly."

    With the Mformation software, T-Mobile is able to remotely configure and update the software in mobile devices throughout all phases of their life. Mformation also gives T-Mobile full real-time control and complete security.