HomeNewsSwisscom Mobile keeps cool with Micromuse

    Swisscom Mobile keeps cool with Micromuse


    Uses Netcool suite for next-generation sevrvices

    Micromuse, the leading provider of realtime business and service assurance software, today announced that Swisscom
    Mobile is using the Netcool suite as the core management solution for its entire GSM and GPRS network infrastructure. Swisscom Mobile owns approximately 66% of the wireless market share in Switzerland and employs approximately 2,500 people. It is a strategic partner of the Vodafone Group, which holds a 25% stake in the company.

    Prior to deploying the Netcool suite, Swisscom Mobile was using a variety of tools to manage its different networks, sub networks and value-added service delivery infrastructure. In order to manage its rapidly evolving infrastructure and requirements to integrate with emerging networks such as
    UMTS (Universal Mobile Telecommunications System), Swisscom Mobile required a new consolidation tool.

    Micromuse’s Netcool solution for wireless management was selected because it deploys rapidly and easily integrates with existing and emerging wireless infrastructure components, services and applications. Netcool software collects, filters, classifies and visualises status information from throughout Swisscom Mobile’s radio network and its infrastructure in
    realtime. Netcool also provides interfaces to Swisscom Mobile’s value-added services and Operation Management Center (OMC) infrastructure.

    Swisscom Mobile’s alarm management system was designed and delivered by Sun Microsystems, a Micromuse global resale partner.

    “Wireless service providers are facing the considerable challenge of maximising revenue from new, complex services within tight budget constraints,” said Richard Lowe, Micromuse’s senior vice president for Europe, the Middle East & Africa. “Throughout the world, Micromuse is the vendor of choice for next-generation service providers who demand the
    ability to offer continuous uptime while maintaining profitable margins. Micromuse’s Netcool solutions deploy quickly to provide a single view across the various devices and applications in the infrastructure to help minimise the time it takes to deliver a return, while maximising the investment in existing management tools.”

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