HomeNewsNetwork Norway selects Volubill

    Network Norway selects Volubill


    Volubill, provider of real-time policy and charging solutions, today announced that Network Norway has chosen to implement Volubill's standards based PCRF solution – CONTROL-IT – to comply with the European Union's (EU) new Bill Shock data roaming regulations. Volubill's solution will be tightly integrated with Network Norway's existing network environment based on Cisco GGSN and CSG2 technology. T

    "Bill shock," which occurs when subscribers receive an unexpectedly large bill for their mobile service with no prior warning, has become a growing problem in the midst of a rapid increase in mobile data consumption.  In response to this issue, the European Commission mandated a new rule requiring EU mobile operators to offer customers the choice to cap their data use while roaming within EU member countries.  The new regulation is designed to help reduce bill shock symptoms that degrade the overall customer experience.

    "As mobile data usage continues to increase, bill shock reduction has developed into an increasingly-prominent and immediate pain point for today's mobile providers," said John Aalbers, CEO, Volubill.  "Companies like Network Norway have realized that in order to preserve a high quality of experience for customers in the new mobile environment, they need to be able to keep their customers updated about their network usage and what it's ultimately going to cost them.  Volubill's bill shock management solution gives them that ability."