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BSS/OSS/CX

5G Standalone is boosting mobile core network spend – Dell’Oro 

5G & Beyond
Network APIs, network slicing, and RedCap have driven multi-access edge computing up 17% 
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Beyond rewards: loyalty reimagined for the modern customer

BSS/OSS/CX
Partner content: According to a recent Boston Consulting Group study, European consumers use 9 loyalty programs on average, compared to 15 for US consumers
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Orange Business speeds transformation to simplify digital offers

Automation/AI
Orange's B2B arm has teamed up with ServiceNow, Splunk, Blue Planet and CSG, and expects to add more tech partners to its IT ecosystem
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MVNOs in 2025: real-time, context-aware, AI-enabled

BSS/OSS/CX
Partner content: The consumer landscape is shifting in ways that challenge traditional go-to-market plans for mobile services. For MVNOs, this shift is not a threat – it’s an invitation
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Comarch, Makman partner to speed of AN, AIOps adoption in MEA

BSS/OSS/CX
Makman Technology Consulting specialises in minimum viable transformation, autonomous networks and migration to AIOps, and is certified by TM Forum
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DTW Ignite: Ericsson upgrades OSS/BSS for AI as wider strategic refresh focuses on telcos’ business outcomes

BSS/OSS/CX
Orange to deploy Ericsson's slice orchestration on its Sylvan telco cloud platform to "automate the creation of advanced 5G services for enterprises and subscribers" across Europe
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DTW Ignite: Celfocus, Vodafone showcase AI-driven field service transformation

Automation/AI
Partner content: Emilio Varas, Customer Fulfilment Head of AI and Operations Improvement at Vodafone Group, and Celfocus' João Miguel Antunes share the stage and their approach
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Lyntia Networks opts for Oracle’s cloud native tech to upgrade OSS

BSS/OSS/CX
Spanish wholesale service provider looks to automate key OSS processes for better business agility and service delivery with out-of-the-box solutions
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Telco to techco: Autonomy drives changing operational and business models

Automation/AI
Autonomy is about much more than efficiency, as our panel – Eka Kamushadz of Orange Business and Edi Fernando Vieira Filho from Telefonica – discussed with IDC's Chris Barnard
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Sparkle adopts AI to help run network operations

Automation/AI
The TIM Group global operator partnered compatriots Engineering Group to automate the processes of its Network Operation Center
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Jiří Dvorjančanský returns to A1 Austria as CEO

Automation/AI
Most recently CEO of A1 Croatia and North Macedonia for a decade, he left A1 in May last year to return to Czechia for a career break but now he’s back to lead the transformation
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Sparkle and Orchest sign Europe-Latam interconnect based on automation

Automation/AI
While Latam-focused Orchest is a niche player, it has some interesting automation and orchestration tools that could be applied across both networks
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Telco to Techco: How much progress has cloud native tech made in telecoms?

Cloud/NFV
Philippe Ensarguet, VP of Software Engineering at Orange group, is among those best qualified to provide a comprehensive update
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Odido turns to Netcracker for Klik&Klaar FWA service billing

Access
The operator has been busy consolidating its BSS platforms streamline its operations and support new services like fixed wireless
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A1 Austria’s Exoscale migrates 21TB of data in a week 

Automation/AI
Now, just two A1 Austria engineers manage the large 30 node-cluster of 21TB storage as the telco moves systems to the cloud
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