Announced at Mobile World Congress 2010, the alliance between Redknee and Microsoft Dynamics brought the first real-time expanded converged billing and customer care solution that enables operators to launch new services with fast time-to-market, improved business decision making through advanced reporting and analytics and lower total cost of ownership.
Operators have been impressed by the collaboration between the two leading solution providers, which has resulted in fast growing companies selecting Redknee’s Turnkey Converged Billing, with Microsoft Dynamics CRM, for their billing transformation projects. DST, a leading mobile operator based in APAC, is one of the latest operators to select Redknee to lead their transformation projects as they launch next generation services to their customers.
Idris T Vasi, CEO of DST Group commented: “We selected Redknee due to its strong capabilities in converged billing and customer care. As a leader in this space, we see our relationship with Redknee as a long term strategic partnership as we transform our networks and technologies.”
Lucas Skoczkowski, Redknee’s CEO commented: “We are pleased to be working operators, such as DST, as they embark on their transformation projects to support the launch of their next generation networks and services. Our partnership with Microsoft is growing and Redknee continues to increase its market share through its focus on real-time monetization solutions to support the growth of data content for wireless and fixed subscribers around the world.”
Doug Kennedy, vice president, Microsoft Dynamics Partners commented: “Service providers are increasingly looking to transform their operations and business models to deliver new services to market faster and at a lower cost. Microsoft Dynamics offers flexible and scalable solutions that partners such as Redknee can customize to enable service providers to reduce time to market for new offerings, improve the subscriber experience and ultimately monetize high-value services at a time of increased competitive pressures and tightening margins.”