Telia has signed a multi-year agreement with Telavox Platform to acquire its Nordic MVNO customer base, in a deal worth $380 million.
As a result, the deal will also see around 180 commercial employees transfer to the technology giant. The deal covers approximately 24,000 mainly SME businesses across Sweden, Denmark, Finland and Norway, representing more than 325,000 end-users, including over 240,000 mobile users.
Telia plans to keep the technology behind the acquired services and make it available to its existing enterprise customers. This will give businesses access to Telavox’s range of services, including business telephony, contact centre solutions, AI and digital self-service tools.
Meanwhile, Telavox Platform will continue as an independent business, focusing on developing its technology and working with mobile network operators (MNOs) and virtual network operators (MVNOs).
Patrik Hofbauer, Telia President and CEO: “We are further strengthening our leadership position in the Nordic enterprise market, by welcoming a substantial new customer base and talented team to Telia while accelerating the simplification of our operations. By consolidating our services into powerful unified platforms, we can become more efficient, accelerate innovation and growth, and deliver even better communications solutions to our enterprise customers across the Nordics.”
Telavox CEO, Viktor Karlsson said: “I’m excited about what we can build together with Telia. This partnership will allow us to invest even more in AI, agentic customer experiences and self-service, while bringing our technology to many more businesses. Our customers will be in excellent hands with Telia.
“Telia choosing our platform also for its enterprise customers is a clear endorsement of our technology.
“We built it by running our own operator on it for more than 20 years. Now it will reach a much larger customer base through one of the leading operators in the Nordics, and we can put our full focus on developing it for the operators we serve. Our Nordic customers will be in excellent hands with Telia, a trusted partner to businesses of all sizes with high-quality, reliable and secure networks.”
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