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Reflections on 3GSM…

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We hope you’ll bear with us this month as we thought we’d try out something a little different. It seems time to stop and take stock of what happened in Cannes this year at the 3GSM show, as evidenced by our team of reporters (ie Keith Dyer).

No one big theme

So, to the question we most feared being asked at the show itself, “What are the big themes and stories of the show so far?”
Eschewing the true answer, “Well, to be honest as it’s 5pm on the second day and I have had nothing substantial to eat since dinner on Sunday (note to certain manufacturer — when inviting a boat full of journos out for dinner, it might be an idea to actually feed them dinner) and attempting to address the issue seriously, the answers have to be, HSDPA, IMS, and convergence  — both fixed/ mobile and digital media/ mobile.
If you have responded to this list with a weary shrug of the shoulders or a feeling we have bought the hype then do read on, there’s a lot more than where that list where that came from.

One answer to the “what’s hot” story is to look at last year’s common themes. Last year’s big flyers at 3GSM were push-to-talk and HSDPA. Well, there seems to have been some progress on HSDPA, which was still largely at the concept stage last year, but the silent button seems to have been pressed on push-to-talk, at least as far as the operators concerned.
None of the major operators presenting nor any we spoke to more informally had much to say about PTT at all, with the very occasional exception.
Orange is the most notable case, seeing as it has supposedly launched a PTT solution based circuit switched, rather than data channel, technology, from Kodiak Networks.
Of the major vendors, last year Siemens, Nokia and Motorola were all hailing PTT over Cellular (PoC) — the standard being finalised for the technology over GPRS. Ideally, this year, you would have thought, there would be handsets galore and service deployments.
But instead, the service has been bundled in with those that will benefit from IMS, which is itself still some way off. It may be that the reasons are more cultural than anything else. Motorola has plenty of PTT contracts, but very few it can talk about in Europe.
So, the following few pages attempt to draw a few themes out of the news at the congress, and catch up on a couple of less-publicised approaches that caught our eye.
Three major vendors
Of the big equipment vendors, perhaps Alcatel and Nokia had most to say, and Siemens was very honest about quite how much trouble its handset business is in

Nokia:
Major Releases made:
1. Collaboration to put Windows MediaPlayer on Nokia phones and OMA DRM and AAC codec support as a plug in for Windows Media (Also launched a  mobile music platform for operators with LoudEye); 2. Customisable 6101 clamshell camera phone (emphasising new strategy), and 6680 and 6681 imaging smartphones. 3 Third Edition of Series 60 with focus on enhanced multimedia and enterprise functionality 4. Licenses Microsoft’s Exchange Server ActiveSync.

Nokia came to the show to deliver certain key messages, clearly understandable by the emphasis key speakers placed on key words.
First among these was, “opportunity”. Here, the network equipment, handset and mobile services giant has decided that opportunity lies in emerging markets, which is fair enough, but also in mobile music, multimedia convergence and peer to peer video “sharing.”
One indicator of how hard Nokia has been thinking about stitching this together is the announcement of a partnership with Microsoft to integrate its Windows Media Player PC technology with Nokia’s OMA DRM and mobile compression  technologies. It was just as well that by this stage the picture of the handsome gent with what looked suspiciously like iPod headphones, used to illustrate the wonders of mobile music, had been erased from the big backscreen. Because, of course, the success of the iPod and, more importantly iTunes, has shown that mobile music download services are chiefly accessed and managed from PCs (and Macs). So now the (still, just) leading handset vendor and the PC giant have buried several hatchets over mobile OS to attack the problem of differing formats and systems between the online and mobile world.
This opportunity, the chance to crack mobile music, is proven, Nokia says, by the success of 3UK’s video jukebox service, which saw 10 million full track downloads in the six months since its launch. 3, of course, is a Nokia customer.
Another “opportunity” that has been giving Nokia plenty of pause for thought is customisation. Scoring well over a dozen mentions in a speech from the head of the handsets division, Olli-Pekka Kallasvuo, customisation means Nokia giving operators the chance to brand phones, and the software and applications on them. Of course, this “opportunity” for Nokia has also been a huge bloody problem, as ODMs fully geared only for customisation have been the provider of choice for many 3G operators, including within the hallowed smartphone market. So Nokia is addressing this “opportunity” by providing one-off customisable versions of new generic phone releases. Example, the 6101, a new release from Nokia has been provided to China Mobile as the 6102, with the words China Mobile written on the plastic cover of the phone, as well as offering a branded user interface to China Mobile’s own specification.
It kicks against the grain a bit to see Nokia as an ODM, and that is because of course it isn’t, but it is making the move towards the customisation “opportunity” that it sees only after years of resisting precisely that move. The process was set in chain last year when Nokia announced it would be producing Vodafone live! themed handsets, the lack of which had kept them off that operator’s roster for 3G handsets. This trickle seems to have become a flood, and now the message of the moment is that if you are an operator and you want your own bespoke handset then why, the boys in the backroom will be only too happy to knock one up for you.
Final buzzword, and one intended to convey the new infrastructure which the new Multimedia services from the new customised handsets will exploit, is convergence. We had to stop counting the number of ‘convergence” mentions during Anssi Vanjoki, Multimedia general manager’s speech. But believe it, convergence is the key to the mobile future, and Nokia, from the handsets to the service platforms, is behind it.
For Vanjoki, the idea of convergence is an “opportunity”, but it is still a problem for the mobile world, because there is an underlying assumption that the operators and their suppliers will be able to keep the Internet genie corked. But why should they, and how could they? Nokia and Microsoft can announce all the joint ventures they like to allow users to get exactly the same customer experience on a mobile as on their home PC, but the experience of internet service providers is that they then become access providers, providing and extracting little of added value. So converged, customised, devices and services may well offer a  series of opportunities for Nokia, but more than a few headaches along the way as well, not least for their customers.

Siemens
(Major releases: 1. Trials of an HSDPA data card; 2. WiMax base stations and modems 3.France Telecom testing IMS based service 4. Siemens push email solution

Last year Siemens said it was launching 30 handsets during 2004, as it sought to hit an ever-more segmented market with point products for gaming, messaging, corporate, and so on. This year, it said its handset division is losing around a million Euros a day, and it is looking at the sale of the division! If the division is not sold then the other three options are to carry on as they are, which seems unlikely to say the least, to find a partner, which may have some value, or to close the division entirely. In terms of handset releases, Pauly said there would be must two UMTS phones released this year.
“We admit publicly we are too late in the launch of 3G phones,” he said ” We are late but the phones will come out in 2005.
Rumours that LG and ZTE were both scoping the division quickly emerged, as did talk of a swap with Motorola, in return for the American company’s mobile network equipment business. Clearly, this little titbit dominated much of the discussion, but Lothar Pauly, ceo of Siemens was also keen to emphasise the positive, which for Siemens is always on the infrastructure side of things.
On W-CDMA Pauly claimed that Siemens/NEC won 25% of the W-CDMA network deployment contracts made in 2004. He also said the vendor had the bases covered when it came to competitive radio access methods, through its OFDM partner Flarion and its newly announced WiMax base station and modem product line.
Siemens was keener to emphasise its HSDPA data card, built on a Qualcomm chipset, which it had on show at the event. All Siemens Node B’s delivered by Siemens/ NEC since 2002 have been HSDPA-ready, Pauly said.
Finally, the company made a fair amount of noise around IMS. Pauly mentioned a few operators that were planning to build services on an IMS platform from Siemens. These included O2, which he said would use Siemens to build an all IP multimedia subsystem by 2007, and KPN, which “has chosen Siemens as its strategic convergence partner for its fixed and mobile activities in The Netherlands, Belgium and Germany.
Another IMS customer was France Telecom, which will be pushing out services on IMS in its Orange UK and Wanadoo (ISO) subsidiaries.
IMS was the one area where PTT got a specific mention, but this year only in passing, rather than the headline item it had been last year.

Alcatel
1. SFR selects Alcatel’s mobile Next Generation Network solution; 2 Alcatel and Intel join to expedite the delivery of 802.16e nomadic and mobile WiMAX solutions 3. Alcatel signs USD 685 million contract with Nigeria’s Globacom for fixed and mobile multimedia services 4. Alcatel launches network infrastructure platform program based on AdvancedTCA 5.Orange extends successful mobile media partnership with Alcatel’s PacketVideo Network Solutions 6ZTE and Alcatel sign OEM agreement for CDMA radio access solutions

Alcatel’s chief contract announcement was for a EUR680 million deal in Nigeria. There was also much trumpeting of a core network deal with T-Mobile. Very big deals no doubt but of more relevance to Mobile Europe was a little line in the power point presentation “targets for 2005” that said, “Sign European UMTS reference customer.” Hang on, we thought, haven’t we seen that line before? Why yes, we have, at the same presentation this time last year.
So we asked Roland Thies, deputy vice president of products and services, if he thought we would be seeing the same target for 2006. Slightly side-stepping the question, Thies said that Alcatel had in fact made 3G announcements in Europe, and would be making more, especially in emerging markets. Perhaps it had just snuck in there by mistake, then.
Alcatel’s chief message is that it is positioned across a very wide spectrum of activities, from billing to media platforms and content management, through core networks and radio access networks.
One thing it is proud of is that through PacketVideo and also its own convergent billing system it is behind Orange France’s success with its Live TV service, which has proved so popular among its 3G customers. Indeed, its applications business is now up 50% year on year by revenues, and applications and software integration was named by president and coo Philippe Germond as one area of strategic focus. Of these convergent billing and video services were prime movers. There are over 20 customers using Alcatel video products, Germond said.
All such good news meant, “We’re back to growth and back to profitability,” Germond said. Indeed, if he were to show any appreciation of a certain rock group he might have told us he was “Back in Black”

Cheers and Jeers from 3GSM

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Cheers… to Nokia for having something interesting to say at their press conference that they hadn’t widely leaked beforehand to friendly media outlets.

Jeers… to Orange for their increasingly corporate and bland public image. Mr Ahuja, talking ever louder does not make YOU APPEAR ASSERTIVE. Merely defensive, which you have no particular need to be. And your senior staff look almost as ridiculous in their co-ordinated black suits and Orange ties as your whole organisation does for attempting to sue an MVNO for using a colour it has been using in many other markets for years, and which isn’t even the same as your in any case. 

Cheers… for Pascal Debon, giving a bravura performance in the graveyard slot at 6:30 pm, as Nortel’s European head attempted to pull his company back out from under the slough of accounting stories and non-appearing major 3G contracts. Never mind the bad news, feel the vision. Nice try, M Debon, although we think the “This is the way…” messaging is beginning to verge on the biblical. Perhaps next year will have the message “This is the Resurrection”

Jeers.. to the continued “see no evil” attitude of other suppliers, the GSMA itself and the press to the competitive position of some of China’s equipment manufacturers. Hey, we too could tender at nearly half the price of our nearest   competitor if we paid our staff peanuts and had tens of thousands of people developing code that sometimes has looked suspiciously  like that of the major established manufacturers (near enough to have had at least one be brave enough to slap a cease and desist order on the UK distributor of said equipment). That’s not mere competitive advantage, and the continued silence of their OEM competitors, operator customers, the GSMA and the press does not reflect well on an industry that pats itself on the back for producing a $50 handset, giving money to Unicef and bringing to wonder of communications to the world’s hungry and poor.

Cheers… for all the operator  executives who were willing to turn up to a round table discussion to explain exactly how far they had and hadn’t got with the Simpay initiative. Anyone who wants to see how hard it is to get anything done on a cross-operator basis need only have been in the room, as the operators present, which included Orange, T-Mobile, Vodafone and Telefonica Moviles traced out the history of how they had got to where they are. Nice to see so many operators in one room together talking (relatively) openly about an important subject

Jeers… to the obligatory “bag searches” at every entrance to every hall. For what it’s worth, a fleeting, cursory look inside every single bag makes me feel less, not more, safe, unless all the inspectors had X-Ray vision and sniffer-dog smell that I didn’t know of.

Cheers… to the Alcatel senior exec who could only get the adult section of Orange’s Pay per View Live TV service to work, as he sought to demonstrate the smooth working of his company’s convergent billing product. Never mind, sir, we’re sure you’ll get the other services working too, just as soon as they are installed in your favourites list, and we salute your dedication to supporting your company’s customers.

Cheers… to the demonstrator who managed not to laugh at our risible attempts to get her handwriting recognition technology to work. We’d like to say, as we have been told we have the handwriting of a six year old it was probably us, not your software, that rendered our scribblings to complete gibberish. I’m sure the application has a bright future in mobile.

Jeers… to the Motorola clone that walked out of its “Sunset Lounge”, took one look at a cold and thirsty party of people all with tickets who had been specifically invited, said “No” and then stalked off, presumably to find a mirror in which to practice further her air of superiority.

Cheers… to the ladies and gents staffing the press centre who seem to have realised that the world’s journalists are not merely a bloody nuisance (although we can of course be just that).

HP announces push email for the HP iPAQ h6340

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Calls it Pcket X-Press

HP has launched a designated push email solution for its iPAQ 6340 using software from Dialogs Software.

 HP strengthens its position in the mobile messaging market in Europe today by announcing Pocket X-Press, a “push” email solution for the HP iPAQ 6340. HP will offer this service in cooperation with Dialogs Software GmbH, which specialises in mobile data communication solutions.

Mailbox access and administration is an essential function of a mobile office. The hosted “push” email service powered by Dialogs offers instant delivery of new emails, the selective download of emails or the forwarding of attachments without previously downloading them. Users have anytime/anywhere connectivity to their SMTP/POP3 or IMAP4 format email accounts (such as Lycos, Yahoo or GMX) using the mobile GPRS service provider of their choice.

“The development of our latest mobile solution with Dialogs provides our customers with the top-notch service they have come to expect. The Pocket X-Press “push” email service enables our customers to access their data while out of the office and therefore remain productive,” said Neil Dagger, Handheld and Wireless Device Manager, HP UK and Ireland.

Pocket X-Press is designed to increase productivity at an affordable price. All emails are compressed before transfer, therefore significantly enhancing transmission speed. The intelligent connection management of the Pocket X-Press client ensures a permanent connection to the “push” server. Pocket X-Press also enables browsing with end-to-end compression on the Internet. Future generations of converged iPAQs, including the upcoming HP iPAQ hw6500 Mobile Messenger, will also support this messaging service.

Easy Installation and Handling
Pocket X-Press has been specifically developed for the HP iPAQ h6340 and will be available for future HP converged products. Pocket X-Press software is simple to download and can be installed in minutes. No additional server installation is required and Pocket X-Press integrates directly into the operating system, supporting Pocket Outlook and Pocket Internet Explorer.

For less than £6 a month, Pocket X-Press offers “Push” email and fast web browsing for small business customers. The new service can be downloaded by customers in the UK from mid-March at www.ipaqchoice.com/email. Versions for additional countries will be available in mid-May.

External Links

HP

SonyEricsson launches Quadband M2M devices

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Sony Ericsson today announced a new family of Quad Band GSM/GPRS, Class 10 radio devices which delivers three
distinctly targeted products for M2M communications, telemetry and automotive applications. Sony Ericsson’s new range of products provides developers and system integrators with a wealth of functionality and enhanced features to address a diverse application landscape and win customers that are tendering for today’s leading M2M projects.

The launch includes the slimline GS64 for applications such as PDAs, Laptops, POS terminals and other portable or battery powered devices; the backwardly compatible GR64 as a high performance upgrade for those applications already using Sony Ericsson’s current generation of GSM/GPRS devices; and the automotive grade GA64 to address the GSM cellular telematics market. Benefits offered across the family
include a compact design, Quad Band GSM/GPRS, Class 10, enhanced I/O and TCP/IP capability including USB for increased connectivity, powerful processor, enhanced memory with increased application space, and all are fully Type approved and lead free compliant.

Anders Franzen, Corporate Vice President and Head of Sony Ericsson Machine to Machine Communications said: “Our machine to machine customers seek fast development time in order to capture the market opportunity. Sony Ericsson’s new product range gives integrators a head start by offering advantages that ultimately put critical design time on their side and position them for innovative, system cost optimized, product development. Since the M2M market is experiencing explosive growth, even exponentially in certain areas, our customers are looking to Sony Ericsson’s M2M leadership and expertise to
provide the answers that will help them win.”

Integration samples will be available from mid 2005.

External Links

SonyEricsson

SonyEricsson supplies phones exclusively to T-Mobile

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Sony Ericsson announces the D750 and K508 mobile phones exclusive to T-Mobile

Sony Ericsson today announces two new mobile phones, the D750i and the K508i Twilight Black, exclusively for T-Mobile’s European markets, further strengthening its relationship
with this key network operator. In addition, the Z800i UMTS clamshell phone, announced earlier this month, will also be available from T-Mobile, though this will not be an exclusive agreement.

Both the D750i and K508i will be exclusive to T-Mobile and available in all T-Mobile’s European markets.  The K508i is already shipping in some markets and will continue to roll-out during Q2, while the D750i will start shipping during Q2.  The Z800i, which is not exclusive to T-Mobile, will ship in Q2.

The D750i is the perfect mobile phone for short trips and holidays; it offers a 2 MegaPixel camera, MP3 player, FM radio and foreign language translation programme in one easy-to-use device, saving room in your suitcase or backpack. The D50i comes equipped with technical features common in stand-alone digital cameras such as Autofocus, 4x digital zoom, preflash with red eye reduction, an intuitive digital
still camera user interface and accessories such as a camera flash.

Thanks to its up to 38MB internal memory and the 64MB Memory Stick Duo(TM) included in the box, the D750i can store an impressive amount of images or music, memory can be further expanded as the phone is compatible with up to 2GB Memory Stick PRO Duo(TM).  The D750i offers Mobile Jukebox through T-Mobile’s t-zones.

The K508i Twilight Black is an entertainment mobile phone with
premier content and great applications. Test your gaming skills with a virtual racing driver integrated 3D game or enjoy wallpaper and animated MMS templates ideally suited for the big 65K colour TFT play, which is also ideal for sharing messages and images with ends and family. Featuring an integrated MP3 player, VGA camera with 4x digital zoom and a range of exiting embedded games make the K508i the ultimate entertainment mobile.

The Z800i is ideal for using new 3G UMTS mobile broadband networks services, such as video telephony, Mobile Jukebox and video streaming and downloads. With an integrated 1.3 MegaPixel camera with Motion-Eye(TM), the Z800i also has breathtaking imaging capabilities, while fast data access and a wide range of connectivity options make this new clamshell phone especially suited to people who are heavy users of voice and data servies. The phone features a 2.2 inch 262,144 colours TFT display. Bluetooth(TM), infrared and a USB cable
connectivity, enable calendar, contacts and other data to be
synchronized quickly and easily via PC. The Z800i has a generous amount of storage giving it enough room for Java applications, e-mails, video clips, photos and music files.

External Links

T-Mobile
Sony Ericsson

ECT claims successful year for Ring Back Tones

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Expands Vodafone Germany contract, adds Tele2 in Norway

The European Computer Telecoms Group (ECT) has said that Vodafone Germany has extended its capacity for its Ring Back Tones (RBT) service following a successful first year. The service supplier has also announced Tele2 Norway as the latest operator to buy it RBT offering.

“Vodafone D2 is now vastly expanding its capacities for this value-added service based on ECT´s Ring Back Tone Application,” a statement from ECT claims.

“The ring back tone service has been very successful across Europe and has emerged as a profitable application for mobile carriers,” said Dr. Marshall E. Kavesh, CEO and co-founder of the ECT Group. “I am very pleased that the successes we predicted for this innovative service have been realised so quickly.”

With the ECT Ring Back Tone Application, mobile subscribers can choose from various songs, jokes or other sounds to be played to their callers, while the familiar ring back tone is heard in the background. The service works regardless of who calls, and subscribers can configure their personalized ring back tone using a variety of user interfaces including web, WAP, interactive voice response (IVR), and SMS. Additionally, the application offers numerous tariff models for mobile carriers, ranging from a fixed monthly fee to fees per transaction.

ECT has deals with Tele2 across Europe andf ollowing the launch of its RBT service (Ringuppsignaler) in Sweden in May 2004, the Tele2 Group is now rolling out Ringoppsignaler in Norway, but using the Swedish installation to support the Norwegian service.

“Now, with a centralised installation for the ring back tone service in Sweden, the service will be delivered to Tele2´s customers in Norway as theapplication supports country-specific network and user interfaces as well as local currency and content. As a result, the service can be offered in additional countries with virtually no additional CAPEX and OPEX,” ECT claimed.

External Links

ECT

Option to demo HSDPA card on Nortel and Siemens connection

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Go faster card gives more options

PC data card manufacturer will use CeBit to show off an HSDPA card, which it will demonstrate on network equipment provided by Nortel and Siemens. The demo is another example of the progress vendors are making towards making HSDPA a commercial reality.

The Option HSDPA data card is demonstrated with streaming video and office applications at speeds up to 1.5 Mbps.
 HSDPA boosts network capacity to carry up to three times as much data traffic and up to twice as many wireless users per cell site compared to today’s UMTS networks. By making more efficient use of the existing network and boosting throughput, HSDPA significantly reduces operating costs while delivering a better end user experience. As such HSDPA will enable faster mobile services like high-resolution interactive gaming, multimedia music tracks, DVD-quality film and video etc.

The network vendors all claim that migration to HSDPA requires only a software upgrade at the radio access level, although there may well be additional proecessing and power requirements. But if there primary claim is true, then HSDPA will stand or fall on the ability of handset manufacturers to effectively implement another access technology into devices. Data cards, like in R99 UMTS, are seen as the early starter of the technology, giving corporate users in particular MB connection rates to the Internet and Intranets.

External Links

Option

Siemens taps up Oracle for M2M

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M2M data to be stored on Oracle app servers

Siemens is announcing a new partnership with Oracle Deutschland GmbH for the joint development of corporate solutions in the field of machine-to-machine communications. This cooperative effort relates especially to the new line of business offered by Siemens: M2M One. With M2M One Siemens provides companies with tailored M2M solutions from a single source and uses, amongst others, ORACLE’s application server.

Siemens uses the Oracle Application Server as the basis for developing a framework for M2M server solutions. These solutions ensure that data sent to the company from external machines and devices via GSM/GPRS communication is stored in an Oracle database and processed from there. With the aid of the Oracle JDeveloper as development tool and prefabricated modules, the framework for this can be adapted very quickly to individual M2M needs. “We are delighted to be able to support Siemens with our expertise in the development of the M2M framework”, declared Werner Keller, Vice President of Sales at Oracle Deutschland GmbH. “The M2M market is highly attractive and we are hoping for further interesting developments in this field in cooperation with Siemens.”

The two companies also intend to work together on the marketing of the new M2M One service offering. They are planning, among other things, a joint roadshow in Germany in the first half of the year in which companies are to be shown on-site the opportunities for boosting efficiency and reducing costs by using machine-to-machine communication.

“The M2M market has been highly fragmented up to now and there are many individual solutions. Together we are now striving to achieve greater standardization of M2M solutions on the server side”, said José Costa e Silva, President of Wireless Modules at Siemens Communications. “Due to the presence of Siemens and Oracle worldwide we can offer our customers not only regional but also international implementation of their M2M solution along with global support which will include the server application.”

External Links

Siemens Communications

Vodafone brings Toshiba handsets out of Japan

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European entry for Toshiba

Vodafone will bring Toshiba mobile phones into Europe in the second quarter of 2005 when it adds two Toshiba models to its 3G range. Toshiba is already a supplier of 2G handsets to Vodafone KK in Japan.

The first handset to be made available under the new relationship is the Vodafone TS 921, a tri-band device with a 1.9 Megapixel camera with auto focus. The branding of the device emphasises Vodafone’s need for brandable, customisable devices. It may also help Vodafone’s relationship with its supplier in Japan to be opening a few doors for it in Europe and other territories.

Peter Bamford, Chief Marketing Officer of Vodafone said, “Toshiba is one of the largest electronics manufacturers in the world and a significant player in the Japanese mobile market. By building on our existing relationship and experience with Toshiba in Japan, as well as our existing partnerships with some of the world’s leading handset manufacturers, we can offer our customers an even greater range of exclusive Vodafone live! with 3G enabled handsets.”

Chikahiro Yokota, Corporate Vice President, President and CEO for Toshiba Corporation’s Mobile Communications Company, one of Toshiba’s in-house companies said: “Vodafone’s commitment to making 3G a reality across the world makes them an ideal partner for Toshiba as we enter the 3G handset market.”

The Vodafone TS 921 will be on show on the Toshiba and Vodafone stands at CeBIT in Hannover, starting 10 March 2005.

External Links

Vodafone

T- Mobile Outlines Strategy

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3GSM World Congress
In its keynote presentation at the 3GSM Congress in Cannes today, T- Mobile called for a new approach to the challenges and opportunities facing mobile; pressed for changes to the subsidy model and approach to tariffs; called for a reduction of roaming rates; gave further details of its broadband mobile strategy and its strengthened lead in Wi-Fi; announced new mobile data devices and tariffs; and called for the industry to align on the growing needs for interoperability and standardisation.

The myth of mobile maturity : T- Mobile denounced the notion of maturity, even in voice services. Global mobile users are forecast to double from 1 billion at Cannes last year to 2 billion by end 2005. US customer growth was around 14% last year. (T- Mobile US customers increased 32%). In European countries, penetration is moving beyond 100%. More important, uses and usage of mobile are immature everywhere, and mobile is just now entering the broadband revolution.
 
“We need to ban the word maturity from the mobile dictionary; but we also need to adopt a new approach to mobile growth.” said René Obermann, Chief Executive of T-Mobile.
 
Change the subsidy model. Change tariff structures. The need for fairness and simplicity: The focus of mobile has to shift firmly to encouraging new uses and new usage, and to building customer loyalty and customer lifetime value. To do this, mobile should become simpler. Tariffs should be fairer. Pre-pay subsidy should go. Roaming rates should be simpler and more attractive.
 
“Subsidy drove penetration. Now pre-pay subsidy is subsidising low cost competitors. And it’s making tariffs too high.
 
“We are at the crossroads between device cost and usage cost. Drop subsidy and we can cut tariffs. Customers want lower tariffs. They drive usage and loyalty. Pre-pay subsidy needs to be cut, then removed.
 
“Roaming rates today are still perceived by customers as a usage barrier. Last year, T-Mobile cut the cost of holiday roaming by up to half. We will extend our leading position with simple, fair transparent and attractive offers. The whole industry should support this path into the future and should act now.” said René Obermann.
 
“Internet in your Pocket.” “Office in your Pocket.” : T- Mobile gave further details of its broadband mobile strategy to deliver the internet to customers, estimating 1 in 5 Western European workers are already mobile, and citing Analysys’ forecast of total Western European mobile business data being worth some ?1 billion a year by 2009.
 
Hamid Akhavan, Chief Technology Officer of T- Mobile said: “Now there is no reason why our access to the office information and company IT infrastructure should be less while on the road. Plus, the convenience of having the Internet in our pockets will have a bigger positive impact on our lives than the internet itself has had to date.
 
“We as an industry pack more and more features into our phones and launch more and more services. The problem is most customers don’t know how to use the features and in many cases are not even aware of the services.
 
“Our approach is simple. Open internet access. Worry free tariffs. Devices that customers can instantly use, because they’re already familiar with the operating system – they already use it on their PCs.
 
“While mobile voice will remain the “killer application,” our customers will adopt our mobile data offer for its “killer experience” – it will offer our customers the same experience as a good DSL connection they enjoy at home or office, for all their favorite data needs – e-mail, messaging, real-time multimedia, browsing and downloading.”
 
21/2G, 3G, Wi-Fi. Integrated network strategy : “3G will become the work-horse technology of mobile, just as GSM is today. The customers will migrate to 3G over time, as they did with analogue to digital voice. We will enhance its speed significantly with HSDPA,” said Hamid.
 
“The pace of adoption will grow rapidly. We are planning to double our sales of data-centric devices and cards in Europe this year, compared to 210,000 last year.”
 
“Usage is growing rapidly – 10 terabytes of Wi-Fi data in T-Mobile US this January alone. This is the equivalent to half of the 24 million volumes of books, photographs, recordings and other information available at the United States’ Library of Congress, the largest library in the world.
 
And we are extending beyond airports, hotels, destination spots to trains – with the introduction of Wi-Fi on trains in the UK.”
 
The need for a new approach : “Mobile is changing and T-Mobile is changing,” said René Obermann. “Through our Save for Growth programme, we are simplifying our structure and processes; sharpening our focus; improving our quality and speed to market; and aiming to increase our operating investment in growth by ?500 million a year by the end of 2006. We will gain competitive advantage.
 
“We’re committed to a new approach to mobile both in the voice and the broadband worlds.”
 
World’s first 21/2G, 3G and Wi-Fi mobile device : T- Mobile presented a range of data devices and tariffs, including the world’s first pocket-size MDA combining 21/2G, 3G and Wi-Fi; large, high resolution screen; integrated Qwerty keyboard; video telephony and conferencing; Pocket Word, Excel, Outlook, Internet Explorer; Bluetooth and infrared; send and receive faxes; voice activated phone dialling.

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