Home Blog Page 380

Small Cell Forum provides test set-ups for 5G RAN Split 6

Paper outlines possible solutions for testing and optimising disaggregated small cell radio and distributed units of the RAN.

The Small Cell Forum released a paper outlining the key test configurations for 3GPP TS38.141 compliance testing of split 6 products using the SCF nFAPI 2.0 interface.

The effort was led by Forum members Keysight Technologies and Picocom to inform operators and integrators on how split 6 products can be tested, with specifications derived from 3GPP standards.

Within and between products

The Forum’s suite of 5G FAPI/nFAPI specifications are intended to stimulate innovation and competition across the small cell ecosystem by supporting multi-vendor interoperability both within products and between different products in small cell networks.

It is architected within the 3GPP defined disaggregated functional split framework.
 
Trends identified in the Forum’s 2021 Market Forecast showed plans for Open RAN disaggregated networks – with considerable interest in split 6 for shorter range indoor enterprise, campus, and private networks.

Operators and systems integrators will need to integrate disaggregated network components including the central units (CUs), distributed units (DUs) and radio units (RUs) from different vendors, and for integration/testing these need to be compliant with 3GPP test specification TS38.141.

However, the units need to be able to be tested individually as well as part of an integrated system and this paper lays out how this can be done.

Successful testing

The paper provides an overview of 5G split 6 S-RU and S-DU products and architectures, and examines the impact of split 6 on compliance testing for 5G base stations.

It also develops options and proposes different solutions for testing S-RU and S-DUs, and has an overview of TS38.141 test approach for split 6 products.
 
“Open RAN disaggregated networks facilitate vendor diversification with radio units and distributed units supplied by different vendors. It is imperative that vendors can be confident their units are compliant when tested as a complete system, and a test solution particularly for S-RU needed developing.” said Vicky Messer, Director Product Management at Picocom.
 
“The test methodology recommended in this paper enables vendors to perform conformance testing without requiring any specialised test mode on their S-RU, thus removing a major pain point in the development and deployment process.” added Balaji Raghothaman, Chief Architect at Keysight Technologies.
 
“The [Small Cell Forum’s] standardized nFAPI interface is an Open RAN interface that can be used across the ecosystem of S-RU vendors and S-DU vendors, but it is essential that it can also be used by test equipment vendors,” said Prabhakar Chitrapu, Chair of Small Cell Forum.
 

eBook: How to Enable More Voice and Data Connections Everywhere

The need for connecting people, places, and things in rural geographies translates into significant opportunities for MNOs; opportunities to quickly enter new markets and address government regulatory pressures.

 Download this eBook to explore:

  • Opportunities for Mobile Network Operators
  • 3 Mobile Backhaul Technology Options
  • 4 Challenges of Terrestrial Backhaul for Rural Areas
  • The Ideal Mobile Backhaul Solution
  • Advantages of Using GEO-based Backhaul
  • Reliable Mobile Backhaul for Rural Deployments

Click here to download

Telefónica Tech and C2RO add AI video analytics to Smart Steps mix

The tech division of Telefónica group and the Canadian firm say this “transforms the physical world into actionable data”.

Telefónica Tech has a global strategic agreement with C2RO to include the C2RO PERCEIVE solution in its portfolio of IoT and big data services, including its Smart Steps flagship product.

The aim is to improve customers’ experience and make the best use of space in venues, retail and smart cities. The idea is to gain a greater understanding of behavioural patterns to help companies make better decisions about their future strategies.

Privacy matters

This solution means surveillance cameras already deployed can be used without involving personal biometric data. All the data is anonymised then processed and encrypted removing any personally identifiable information, ensuring compliance with the world’s most stringent privacy regulations such as GDPR.

C2RO PERCEIVE is claimed to provide the first 360-degree approach in the field of visitor traffic with the highest level of accuracy and joins the Smart Steps platform, designed and patented by Telefónica Tech, “achieving a unique space analysis value proposition in the market,” according to Telefónica Tech.

Applications

Smart Steps combines anonymous and aggregated mobile customer data with other behavioural data to generate information in the interests of optimise the use of spaces and reducing costs.

The idea is the Smart Steps combined with C2RO PERCEIVE will enable enterprises to offer more personalised solutions, to analyse the flow and movement of people in a space (dwell times, routes, measurement of queues, which can include demographic segmentation) and improvide conversion ratios at points of interest or in particular areas.

The combined solution can also monitor occupancy and evaluate how efficiently space is used, and help gain an understanding of how visitors or customers interact with the different services or are aware of certain products – monitoring if it has been looked at or touched.

Gonzalo Martín Villa, CEO of IoT & Big Data at Telefónica Tech, says, “Our alliance with C2RO reinforces our desire to continue using the capacity of Big Data and Artificial Intelligence to achieve better efficiency in the decision making of companies to boost their recovery and growth. At Telefónica Tech we continue to expand our products to have all the necessary solutions to help customers safely accelerate digital transformation in their spaces”.

Riccardo Badalone, CEO at C2RO, adds, “Our strategic partnership with Telefónica Tech has significantly accelerated the deployment of C2RO PERCEIVE in a wide range of Tier-1 enterprise market segments worldwide”.

 

Vodafone lobbies British government to support 5G take-up by industry

Another day, another call from an operator for government action on 5G: today’s announcement of £53mn public funding for UK industry doesn’t mention 5G…

A report published by Vodafone predicts that adopting 5G could add as much as £6.3 billion (€7.365 billion) to the value of UK manufacturing by 2030.

Earlier this week Three UK called on the government to change its policy and use fixed wireless access provided by 5G to get connectivity to rural and other underserved areas faster.

According to Vodafone’s report, the £6.3 billion in value to British manufacturing could be achieved by updating manufacturing operations and boosting productivity, particularly in the North West, North East and Midlands of England, and in Wales.

The report, Powering Up Manufacturing, Levelling Up Britain has economic analysis by WPI Economics. Levelling up – bringing the poorer north and Midlands of England closer to the wealth in the South – is one of the Tory party’s aims.

The report calls on the Government to set an ambitious target to become a global leader in the use of 5G technology in manufacturing over the next decade.  It recommends support for manufacturers to invest in 5G private networks and for the government to create 5G test and innovation centres where the benefits would be greatest.

The report claims that:
●     Wirelessly connected factories with bespoke 5G mobile private networks would enable sharing of large quantities of data from thousands of devices simultaneously in real time, to support better, faster decision-making, developing machine learning and adapting processes for maximum productivity.
 
●     Predictive maintenance – monitoring hundreds of variables, forecasting when and where repairs will be needed – avoids expensive, unplanned downtime.
 
●    5G-supported augmented and virtual reality (AR/VR) technology can be used to visualise and plan designs in detail before building physical prototypes. This will help workers maintain and repair failed machinery and can be used to train workers with less hands-on experience of expensive physical machinery.

•     AR/VR can connect workers on a factory floor with engineers and designers elsewhere to access technical expertise without costly, time-consuming site visits.

Anne Sheehan, Business Director, Vodafone (pictured) said, “We are only beginning of the 5G journey, but through our work with Ford, we know it offers huge potential for the manufacturing sector and beyond. 

“To realise this potential, we need to all get behind it, from Government and Ofcom creating the right policy and regulatory environment, through to businesses embracing the power of innovation, and of course us as network operators creating this network of the future.”

Minister for Digital Infrastructure Matt Warman said, “5G can change the way Britain builds and we’ve sparked a wave of innovation in UK manufacturing through our £200 million 5G trials scheme.

“We’ve seen driverless vehicles at Nissan’s Sunderland plant, VR at BAM Nutall building sites in Scotland and Vodafone boosting laser-welding robots in Essex.

“The benefits of 5G for improving productivity, efficiency and safety in our manufacturing sector and beyond are clear, and Vodafone’s report is a ringing endorsement of how this revolutionary technology can help us build back better from the pandemic.”

Smart manufacturing…

The government has announced an additinal £53 million for UK manufacturers to boost competitiveness through digital tech for businesses of all sizes, but does not specifically mention 5G.

This is in addition to the £300 milion announced last September in public and private funding to boost productivity in British manufacturing by 30%, which doesn’t mention 5G, and the £8 million announced in February to “boost manufactuers across England to go digital,” again with no specific mention of 5G.

 

 

Three UK calls for policy reform to speed up rural connectivity

UK’s smallest mobile operator argues that using 5G to provide fixed wireless access (FWA) is the most pragmatic approach.

New research from CCS Insight and Three UK shows that those in rural areas could be to gigabit broadband faster and for half the cost of fixed line technology – if the government backs fixed wireless access (FWA) via 5G.

Fixated on fixed

The report, 5G Fixed Wireless Can Help the UK Bridge its Digital Divide and Achieve Gigabit Aspirations, examines the Government’s plans to get gigabit connectivity to 85% of UK premises by 2025 and, in particular, relying on fixed line technology to achieve it.
 
Currently, only 20% of rural areas are able to access ultrafast Wi-Fi, according to the Ofcom Connected Nations 2020 report and BT said in 2019 that it costs about £4,000 per location to roll out fibre to harder to reach areas.
 
Three UK and CCS Insight calculated that FWA could be installed for half the cost of full fibre and provide comparable connectivity, but policy reform is needed to allow this.

Necessary changes

This includes changes to the Electronic Communications Code (ECC), which is designed to give mobile operators more rights to access to sites for antenna, making roll-outs more affordable, but has failed in its goal. Operators still often are embroiled in long and costly legal battles with site owners over access and cost.
 
A 60% reduction in site rentals over 10 years through ECC reform would fund the expansion of the Three 5G network by 20%, enabling us to reach more people with 5G.
 
The Permitted Development Rights regime is also in need of reform: it limits operators’ ability to build and upgrade the necessary infrastructure for 5G and better 4G connectivity.
 
While Three welcome’s Government’s decision to consult on both, it is essential that these reforms are brought forward as quickly as possible to ensure everyone can access better connectivity.

Wider tech pool

David Hennessy, Chief Technology Officer, Three UK and Ireland said: “Gigabit speed internet is critical for the UK’s long-term prosperity.…It’s time for a greater consideration of a wider pool of technology, particularly FWA, to help those in rural areas have access to faster internet and ultimately help reduce the digital divide.”
 
Kester Mann, analyst, CCS Insight, said, “The Government’s ambition to reach at least 85% of UK premises with gigabit-capable broadband by 2025 is an ambitious target. It will necessitate urgent policy reform to remove barriers to network deployment, an acceleration in build-out ambition from UK providers and an open approach to new connectivity solutions through a mix of technologies. 5G fixed wireless access can form a significant part of this.”

Virgin Media O2 picks Ericsson for 5G Standalone

Ericsson is deploying a container-based, dual-mode, 5G Standalone Core on its own cloud infrastructure.

Virgin Media O2 has chosen Ericsson to supply and deploy its 5G Standalone Core on cloud infrastructure in the UK, “paving the way for Virgin Media O2 to deliver ultra-fast connectivity to consumers and develop advanced enterprise use cases,” according to the press statement.

Converged core

The new agreement is already live and will see Virgin Media O2 bring its 4G, 5G Non-standalone and 5G Standalone services into a single, integrated Ericsson dual-mode 5G Core hosted on Ericsson cloud infrastructure in Virgin Media O2’s data centres.

The solution is incorporating Ericsson network orchestration, automation, and fault and performance management, as well as the Ericsson Traffic Monitoring and Analysis (TMA) solution for real-time troubleshooting and analytics.

For consumers, the progress to 5G SA heralds a new era of virtual reality (VR), augmented reality (AR) and “other immersive media experiences”.

The operator says it will be able to harness the container-based, microservices architecture to accelerate its enterprise customers’ digital transformations.

The two companies first launched 5G commercial services in 2019 and an extended 5G roll-out and network modernisation began in 2020, including an “innovation cluster” to develop the network migration to 5G Standalone architecture.

Latest Indian Supreme Court ruling is a body blow for Vodafone

0

The court again says operators must pay so-called adjusted gross revenue (AGR), which is mostly additional fees and interest.

Any hopes Vodafone may have had regarding paying less to the Indian government and over an extended period have again evaporated.

Vodafone owns 45% of the Indian mobile operator Vi (the rebranded Vodafone Idea) and appears to be a similar situation to where it was at the end of 2019 when Group CEO Nick Read threatened to liquidate the Indian opco if the remedies requested from the Indian government were not met.

This was after the Supreme Court (pictured) had upheld a ruling in October that Vodafone Idea should pay $7 billion, $4 billion of which were back penalties and payable within three months. Reliance Jio got off much more lightly, having only entered the market in 2016.

A matter of principal

As Read pointed out at a press conference in November 2019, only $900 million of that $4 billion is the principal, the rest is interest, fees and penalties. This is because the Supreme Court extended the remit of AGR and decided to charge levies for spectrum and licence fees even on revenues unrelated to telecoms activity.

At the time of that press conference, Read seemed confident that his shuttle diplomacy with the Indian government would be successful, saying that Vodafone Group would not invest further in the company. He didn’t make much progress.

The two worst hit operators, Bharti Airtel and Vodafone Idea, resorted to the court arguing the case for their own figures about what they owed and requested the payment should be spread over 20 years.

The Supreme Court reiterated its findings in January 2020.

The DoT appeared to be leaning towards more lenient terms but was severely criticised last July by the Supreme Court for undermining its authority and rulings.

The Court insisted the DoT’s calculations were correct and gave the operators up to 10 years to pay up.

Supreme Court sticks to its guns

Vi and Bharti Airtel went back to the court yet again earlier this year, and again the Supreme Court has again thrown their special pleadings out.
 
Vi is well and truly in the soup. Its net debt is about 10 times is operating profit for last year (which finished at the end of March) and attempts to attract investors have failed so far.

Vi’s shares fell 14.6% on news of the latest Supreme Court decision. If Vodafone decides to pull the plug it will be a bad result for the operator – which has invested more than $20 billion in the country – and for the India too, which will be left with a duopoly.

CTO interview: Telekom Deutschland reinforces its role as DT group’s European powerhouse

Walter Goldenits CTO of Deutsche Telekom’s German operator, Telekom Deutschland, talks about competition and partnerships, and delivering digitisation and 5G with Annie Turner.

Deutsche Telekom (DT) published its Q1 figures in mid-May and raised its guidance as net revenue increased by 32.3% to €26.4 billion compared to last year.

Certainly, the acquisition of Sprint by T-Mobile in the US was a major factor, but German broadband was highlighted as one of the reasons for the success, which is overseen by Walter Goldenits who has been Telekom Deutschland’s CTO since 2017.

The pandemic has catapulted reliable, affordable, fast-enough connectivity to the top of operators’ – and politicians’ – agendas. Operators across Europe have gone into overdrive in their determination to close the digital divide as fast as possible.

Telekom Deutschland’s fibre-based lines totalled 16.3 million at the end of Q1 2021 – that’s 1.5 million more than at the same time the previous year – and the company gained 93,000 net broadband additions in the quarter – up by more than 10,000 on the same period last year.

To put this into context, Germany had 41.0 million households in 2020, according to the National Statistical Office, and like two other of the top four largest economies in Europe (Italy and the UK ) it was relatively slow getting started with its full-fibre broadband deployment.

In September 2018, according to the FTTH Council Europe’s research, carried out by iDate and published in March 2019, Germany’s full-fibre penetration rate (that is FTTB and FTTH) stood at 2.3% (and is now 4.9%) compared with top-ranking Latvia at 50.3% (now ranked ninth with 46.1%). The average for the 28 European Union countries included in the ranking was 13.9% and now the average ranking for the EU 27 plus the UK is 20.5%.

Competing infrastructures

Care is needed, though, with the FTTH Council Europe’s figures (latest here), which paint something of a slanted picture of countries’ digital infrastructure, as it doesn’t include out cable- and mobile-based broadband, or part-copper offers like fibre to the cabinet (FTTC), VDSL and so on.

So will Telekom Deutschland compete in areas that already have gigabit coverage provided by cable networks like Vodafone’s or concentrate on areas lacking good digital infrastructure? Goldenits says, “We are rolling out fibre wherever there is a need for future-proof infrastructure – and we are convinced that this is the case everywhere in Germany. In the cities as well as in rural areas; regardless of existing cable infrastructure.”

He states that pure fibre connections enable stable gigabit downloads and so are the next stage in the technological evolution of fixed networks. “That is why,” he says, “we have set ourselves the goal of working with other providers to offer all households and businesses in Germany an FTTH connection by 2030.”

He continues, “Digitisation also means competition between different infrastructures. We firmly believe in FTTH and… that people in Germany appreciate the benefits of this technology.”

Goldenits claims that Telekom Deutschland is driving the digitisation in Germany, observing, “We are investing more than ever in our infrastructure and will increase our annual fibre CapEx from the current €1.5 billion to €2.5 billion by 2024. Overall, we have steadily increased our investments in recent years.”

Partnering for fibre

However, he acknowledges, “We cannot manage the fibre rollout for the entire country on our own. That’s why we said, ‘Part comes from us, part must come from competitors.’ Our next milestone is to offer 10 million households an FTTH connection by the end of 2024 and from then on enable at least 2.5 million more households per year to connect to our fibre network.

“In our view, fibre roll-out is a task for society as a whole, involving citizens, politicians and companies working toward a common goal.”

That’s why he says his company is willing to cooperate with different partners in different regions and to consider new approaches.

He points to Telekom Deutschland’s joint venture, Glasfaser Nordwest, with EWE as an innovative, functioning model, and to wholesale contracts with competitors such as Telefonica, Vodafone and 1&1 as contributions to successful fibre roll-out. Also, the operator constantly reviews external funding as an additional option.

As we went to press, it was reported that following the example of BT in the UK, KPN in the Netherlands and Telefonica in Germany, Telekom Deutschland is looking for an investor to help it fund the fibre build-out. The operator declined to comment on the report.

Mobile on the up

In March Telekom Deutschland announced that 98.7% of the population in Germany has LTE coverage, but how will this mesh with its 5G coverage and strategy, and is the LTE coverage dense enough?

Goldenits remarks, “We already cover 80% of the German population with 5G and are steadily building more. The technology is available in more than 5,000 cities, but for me mobile roll-out is not just about technology standards and leadership, but more about customer experience.

“With an intelligent combination of different standards, we will deliver to all our customers a network fitting [for] their handhelds and behaviours. Based on these requirements, we will continue to expand and supplement our networks, especially in rural areas. 4G and 5G will go hand in hand in that way, but 5G usage will grow more in the coming years.”

Telekom Deutschland appears to be doing something right: it won 167,000 new mobile contract customers in the first quarter of 2021 compared with 140,000 one year earlier. However, income was slightly down year on year – by 0.8% – due in large part to lost roaming income because of lockdowns. Yet even with that loss of income, predictions are that the estimated growth rate would have been just 1.2%.

Is Telekom Deutschland looking to 5G to boost that growth from consumers and, if so, using which applications? Goldenits says, “Gaming and AR are for sure applications that will boost 5G – just have a look at our new app for the Euro 2020 [football tournament]. You can place avatars of our German football team next to you and wherever you want.”

5G in the core

He says 5G standalone is the next step, adding, “In February of this year, we broke new technological ground by demonstrating stable data connections with very low latency via 5G standalone antennas and our standalone core network.

“Telekom carried out a video call without interruption in a pure 5G environment. The call was made via the standalone antenna in Garching to Bamberg in Telekom’s first 5G standalone core network and from there to Bonn. In addition to the stable data connection, very low latency was realised in the live network. In Garching, the response time was 13 milliseconds.”

The 5G technology currently deployed in Germany is based on the 5G Non-Standalone (5G NSA) network architecture and Goldenits says the widespread introduction of 5G standalone depends on when and how the necessary end devices will be available on the market in sufficient numbers to meet customers’ need. Whatever happens, “We are prepared,” he says.

So what’s Telekom Deutschland’s approach to working in ecosystems and pursuing platform-based operational and business models to leverage the new capabilities of 5G for enterprises? Goldenits states, “For 5G to become a flexible, service-enabling platform, Open APIs will be key in two ways.

“One, in terms of importing innovation from outside to optimise our TCO [total cost of ownership] and enhance our service, and the other in a sense that we can expose selected capabilities within our telco network to the outside as network-as-a-service.

“For example, what used to be a telco-specific network capability can be opened up to other parties, be it to developers, enterprises or other service providers, via exposure gateways and packaged together with their services. This is particularly true for edge cloud and network slicing: APIs will be key to unlocking the potential of edge cloud and slicing to open up new opportunities for differentiation for telcos.”

Moving to the cloud

In December 2020, Telekom Deutschland signed a seven-year agreement with Microsoft to help develop and execute its cloud and edge strategy. Goldenits doesn’t comment directly on the Microsoft deal, but states, “Edge computing is an essential part of our campus-network offer for business customers. We are the only operator in Germany who can offer not only the connectivity part for enterprise customers, but also a solution approach for their business processes.”

He says, “Our product EdgAir supports high-performance, latency-critical applications. It has an integrated machine learning solution and provides security and data sovereignty for the customers.”

Where do network automation, analytics and AI fit into Goldenits’ strategy? He says, “Our goal is to transform our infrastructure to a new open, cloudified and disaggregated architecture with a simpler, more intelligent and automated production model.”

Telekom Deutschland has had some successes with network automation, such as with its new voice production platform, NIMS, in Germany, which is multi-vendor, open, fully automated and running on the operator’s cloud.

Goldenits says, “It is hyperscaler-like, yet telco grade. Introduction of new product features now only takes three months, compared to 18 months previously. Our ambition is to move all mobile and fixed voice customers across Germany and Europe onto one automation framework.”

Automation in action

Another example of automation in action is the operator’s AI-driven automation for network planning, which has been proven and is now ready to scale. Goldenits explains, “We use vehicles in the street equipped with high tech lasers, which capture 360-degree pictures of surfaces and any type of obstacles in the streets.

“AI software algorithms analyse the captured data in a point cloud. As a result, the planning time of an average fibre rollout area decreases from 25 to only five days. Already the system is deployed in 75% of all new rollout areas.”
Tower strategy

As towers are hot property in Europe, as opposed to a cost when on a telco’s accounts, Deutsche Telekom has put its towers in Germany, Austria and the Netherlands into GD Towers. In May 2021, Deutsche Telekom’s CFO, Christian Illek, said the group wants to split out all its towers in Europe into GD Towers, and is assessing its operating companies in the Czech Republic and Slovakia to see if their towers are viable additions.

Goldenits says, “We created new growth by separating towers [in Germany, Austria and the Netherlands] and managing them actively.” He claims that GD Towers has the largest portfolio in Europe after Cellnex: in 2020, there were 56,000 sites plus additional DT tower assets. Goldenits says, “It’s growing and had additional 5,000 sites over the period from 2017 to 2020. Deutsche Telekom continues its active, value-driven portfolio management as in previous years. In light of this, the Group regularly assesses its investments for possibilities to further increase their value.”

Towers aside, how much does Telekom Deutschland gain from being part of a group of opcos in multiple European countries? For instance, is it able to leverage greater scale for procurement and is the experience and knowledge gained in one market transferred to others?

According to Goldenits, “There are many examples of close and fruitful international cooperation within DT. In technology and innovation for instance, we have various centres of excellence in different countries. They are working for [the] DT group which means all innovation results are available to all subsidiaries.
 
“Let me give you one of our latest examples: in April we announced a new achievement in 5G backhaul capacity. Here our Greek colleagues from Cosmote were responsible for research and development, together with our partner Ericsson.”

He continues, “In the strategic procurement area we are bundling the demands, sharing procurement benchmarks, and running joint and cross-country tenders. We [leverage scale] in a lot of areas, from network equipment, such as antennas, to our indirect businesses such as travel services or energy.

“However local operations in the multiple European countries remain necessary to better manage the interfaces to the business side, such as the technology or IT departments.

Keeping the momentum

Like so many operators, Telekom Deutschland pulled out all the stops during the lockdowns, but has the pandemic changed the operator’s priorities, or are the priorities the same just with faster execution?

Goldenits replies, “Deutsche Telekom’s fixed network stood and stands for stability in the Corona crisis. The fast connection for households and businesses, and the roll-out strategy of recent years, have paid off in terms of working and learning from home.

“This has encouraged us that our strategy is absolutely right. Bringing fibre to the street cabinets was the first step. By doing so millions of households have benefited from fast internet connections. A total of more than 34 million households in Germany can book a connection with up to 100 Mbps. The second step is now rolling out fibre to the home to bring superfast internet to our customers.”

Vodafone group reports organic revenue growth of 3.3% for Q2

The UK-based group noted improvement in the business and consumer sectors in most of its markets.

Vodafone Group has reported organic group service revenue growth of 3.3% for the quarter ended 30 June 2021, with improvements in consumer and business segments.

In the Q1 of the group’s current fiscal year (ending 31 March 2022), the company generated service revenues totalling €9.390 billion with its Vodafone Germany business accounting for more than 30% of the total – €2.872 billion, up marginally from €2.840 million in Q1 FY21.

Mobile service revenue represented the largest portion of total service revenues at €6.291 billion, up from €6.055 billion a year earlier.

Sales derived from fixed services was €3.099 billion (compared with €3.055 billion in Q1 of this yeara).

Total turnover was up by 5.6% year-on-year in organic terms, at €11.101 billion. Vodafone said this was due to service revenue growth in Europe and Africa, aand recovery in handset sales which were disrupted by the pandemic in the corresponding quarter a year earlier.

Growth in subscribers

Vodafone Group reported a mobile subscriber base totalling 272.401 million at 30 June 2021, up from 261.344 million a year earlier. The group’s fixed broadband accesses rose by 3.1% year on year to 24.575 million.

The compoany claimed to be a “leading converged connectivity provider: in Europe, with 7.9 million converged customers and 142 million ‘marketable’ (that is premises passed) broadband homes.

It also claims to cover 98% of the population with 4G in the European markets it which it operates and has launched 5G in 243 cities across ten markets.

In Africa, meanwhile, Vodafone Group claims to now cover 67% of the population with its 4G signal in the markets in which it operates.

Vodafone Group’s CEO Nick Read (pictured) stated, “I am pleased to report that we are back to service revenue growth in Europe, as well as Africa. This growth was broad based within both Consumer and Business segments, with the vast majority of our markets contributing.

“This is a result of our commercial and operating momentum built over the past three years as part of our strategic transformation.”

House hunters willing to pay up to £10k more for strong mobile connectivity at a property

That includes me, writes Annie Turner. Customer experience is nothing without a network that works, every time – and there’s a long way to go.

On Monday morning on my daily newsletter deadline, my broadband packed up. I phoned the supplier – I live in a rural area where there is only the choice of one.

My 900Mbps fibre link in the hall is plugged into my iMac in my office at the other end of the building via a heavy-duty Ethernet cable: thick flint walls aren’t helpful for Wi-Fi, even with a mesh network.

I called tech support and under instruction, heaved the dresser out to access the fibre modem, crawled about on the floor to relay which lights were on, take the fibre modem off the wall, unplug cables in the modem and the router, put them back in the right order and fire them back up, all while talking to tech support.

It involved quite a lot of running from one end of the building to the other which improved my temper no end.

Having been on my mobile phone for at least half an hour by the time everything had been put back together and powered up, it still didn’t work.

Not enough capacity?

At this critical juncture, the mobile call dropped. I was stationary at the time. In fairness, the tech person tried to call me back several times but couldn’t get through – no signal.

I sometimes get voicemail when the mobile next to me on my desk hasn’t rung, which also suggests network congestion.

I left my last mobile supplier – which makes much of its superior network – because in pre-pandemic days I got so fed up of NEVER being able to get online at Kings Cross station in London, regardless of time of day.

When I complained via Twitter, the reply was “It’s a very busy place”. Once I got over the surprise, the question is, why isn’t there enough capacity? Yes I know one of the motivations for 5G is greater capacity but good luck with that in rural areas before 2028.

Back to my broaband crisis. I had to go through the whole palaver twice more with two different people at my fibre supplier (the first time I got put through to billing as the tech dept was swamped).

The mobile provider I chased later reckons rotten signal is due to the fabric of my house. I am not so convinced: in the past I have got my computer online by tethering my iPhone.

I pay almost £100 a month for my mobile and fibre broadband combined. At work I hear so much about fancy customer experience stuff. The bottom line is customers want reliable coverage at a good enough speed to do whatever they want to do. Everything else – free tickets or any other ‘perks’ are of zero value.

There is no other service I pay for that is delivered on the basis of best effort, which is what mobile coverage amounts to and the fibre isn’t as reliable as expected either.

Back to the research

Virgin Media O2 found that 70% of house-hunters would be prepared to walk away from their dream home if mobile connectivity wasn’t up to par.

The shift to remote working means that nearly a third (31%) of Brits looking to buy would now be willing to pay more for a property with strong indoor and outdoor mobile phone signal.

One in five (20%) of house-hunters also admitted they would be willing to pay up to £10,000 more for a property with good mobile signal.

Good broadband connectivity is also crucial, with Brits now ranking this higher than good transport links when it comes to choosing a home to buy or rent – my FTTH is fab when it works, but I have to reboot the router a few times a week.

Overall, 60% of house-hunters said that the strength of the mobile and broadband network would be a top consideration when looking at properties to buy or rent.

That could or might not work in my favour here if i were selling my house – just depends when the buyer turned up.

 

- Advertisement -
DOWNLOAD OUR NEW REPORT

5G Advanced

Will 5G’s second wave deliver value?