Communications Platform-as-a-Service is hitting its second wave, powered by network APIs, AI and other capabilities, moving away from its reliance on SMS and email
Concludes they are doing well in terms of adopting a software-based operating model and developing enterprise digital services, but their focus on verticals needs work
Siniša Arsić from Telekom Srbija discusses his company’s challenges and progress towards becoming data driven in the era of AI with Annie Turner at our recent virtual event