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IDC predicts big data and analytics will be worth almost €184 bn in 2021

Telecoms expected to grow fastest in use of data and analystics over next five years.

Worldwide spending on big data and business analytics (BDA) solutions is forecast to reach $215.7 billion (€183.643 billion) this year, an increase of 10.1% over 2020, according to a new update to the Worldwide Big Data and Analytics Spending Guide from International Data Corporation (IDC).

Strong growth

The forecast also shows that BDA spending will gain strength over the next five years as the global economy recovers from the COVID-19 pandemic. The compound annual growth rate (CAGR) for global BDA spending over the 2021-2025 forecast period will be 12.8%.

Telecom will see the fastest growth in BDA spending over the five-year forecast, although three industries – banking, discrete manufacturing, and professional services – will account for one third of all BDA spending in 2021. 

The next three industries – process manufacturing, telecoms, and federal/central government – will collectively spend nearly $47 billion this year.

“As executives seek solutions to enable better, faster decisions, we’re seeing relatively healthy BDA spending across all industries. Leveraging data for insights into everything from internal business operations to the customer journey is top of mind and of strategic importance,” said Jessica Goepfert, Program VP, Customer Insights and Analysis.

She added, “Firms in the professional services industry, for instance, are utilizing big data and analytics to support their 360-degree customer and client management efforts, as well as advanced project management initiatives.

Over half of all BDA spending in 2021 will go toward services with IT services accounting for more than $85 billion of the total and business services making up the remainder.

The second largest segment of BDA spending this year will be software, which will see investments totaling $82 billion.

Applications split

Almost half of this total will go to three types of applications – End-User Query, Reporting, and Analysis Tools, Relational Data Warehouses, and Nonrelational Analytic Data Stores – with the remainder spread across the 13 remaining software categories. Software will also be the fastest growing segment of BDA spending with a five-year CAGR of 15.1%.

“Unlike many other areas of the IT services market, big data and analytics services continued to grow in 2020 as organizations relied on data insights and intelligent automation solutions to survive the COVID-19 pandemic,” said Jennifer Hamel, Research Manager, Analytics and Intelligent Automation Services.

“The next phase of digital resiliency will spur increased investment in services to address both lingering and new challenges related to enterprise intelligence initiatives.”

On a geographic basis, the United States is the largest market with more than $110 billion in BDA spending this year.

Geographic split

Japan and China are the next two largest markets with BDA spending forecast to reach $12.4 billion and $11.9 billion, respectively.

The United Kingdom is the only other country expected to surpass $10 billion in BDA spending this year.

Argentina is forecast to see the fastest growth in BDA spending over the forecast period with a five-year CAGR of 21.2%. China’s CAGR of 20.1% will enable it to become the second largest market by the end of the forecast.

UK universities launch 6G Futures – a new virtual research centre

Scheme aggregates 400 telecoms experts on every aspect from AI to arts.

A new 6G Futures virtual research facility has been launched for the UK, following in the wake of similar national schemes across the globe. The new research hub aims to examine the options for the next generation of autonomous networks for transport, smart cities, AI, mobile edge computing and convergence.

The virtual research centre was launched in August by the UK’s University of Bristol and King’s College. The virtual hub groups of this cyber institute will bring together 400 experts in telecoms, artificial intelligence, social sciences and the arts as they plan how to build on 5G’s progress.

Pre-emptive research

While 5G is still in its infancy, pre-emptive research into 6G is necessary because it will be so different, according to Professor Dimitra Simeonidou, director of the University of Bristol’s Smart Internet Lab and co-director of Bristol Digital Futures Institute.

China, the EU, Finland, Korea, Japan and the US already have projects, programmes and alliances to shape the as-yet-unstandardized “6G framework” and main business focus, said Simeonidou. 

In February, a 6G research project involving major European operators was announced, while US carriers had previously committed to the Next G Alliance, a group established with the main goal of defining 6G technology. The Chinese state owned equipment maker ZTE announced its plans to ‘reconfigure the world‘ back in March 2020.

New cyber physical continuum

6G will be inherently human-centric and will establish a cyber-physical continuum by delivering real time sensory information, supporting haptics and holograms, said Simeonidou.

“The new centre will now focus on the next generation mobile networks and the truly awe-inspiring capabilities these will bring,” said Simeonidou, “this takes us far beyond future-forecasting: crucially, this is about having the specialist knowledge and expertise to transform visions into deliverable solutions, accelerate innovation and make a positive difference to society worldwide.

”The collective will develop novel architectures, incorporating federated exchange and self-synthesising mechanisms, advance the internet of skills, and embed blockchain, quantum and federated AI technologies, according to Simeonidou. 

However, it not just purely about technology. Other objectives will be to create “societally impacting use-cases, while contributing to policy, alliances and global standards,” said Professor Mischa Dohler, professor of wireless communications at King’s College.

The centre builds on the Smart Internet Lab at the University of Bristol with 200 researchers working on 5G radio/wireless, optical communications and networks.

The Centre for Telecommunication Research (CTR) at King’s College London also has 3,200 researchers working on applications domains including the automotive, healthcare, emergency services, and creative industries.

Nokia, Safaricom and UNICEF connect remote primary schools in Kenya

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Vendor and operator collaborate to convert fixed wireless access to Wi-Fi.

Nokia has supplied its FastMile 4G fixed wireless access (FWA) system to help mobile operator Safaricom to connect 90 primary schools in rural and poor areas of Kenya with a broadband service.

Safaricom owns M-Pesa, one of the largest payment platforms on the continent with 40 million users, many of whom have access to a bank account and credit facilities fo the first time, thanks to the mobile operator.

Joint project

The joint project, which also involved the Kenyan Ministries of Education and ICT, aligns with the Kenyan government’s stated aim to connect all Kenyan school with broadband by 2030. 

The connected schools are spread across rural and urban settlements in Kenya, serving an estimated 32,670 students. Schools are using Nokia’s FastMile 4G FWA broadband system for fast connections to education resources using Safaricom’s 4G/LTE network.

The role of Nokia’s meshed WiFi Beacon technology is to boost the signal in classes and computer labs. It was first invented in 2018.

During the COVID-19 pandemic school closures 2020 forced Kenyan children to stay at home for six to nine months. The national emphasis on remote learning created a schism betwee the digitally empowered and the digitally impoverished.

Broadband connection, digital devices and teacher training will empower the less advantaged with video communication, enabling them to keep up with the digital curriculum and online content, according to Peter Ndegwa, CEO of Safaricom.

Broadband for all

“We are always looking for partnerships that allow us to use our services to deliver social impact in areas aligned to the Sustainable Development Goals,” said Ndegwa, “our partnership mean the students there are not left behind.” 

The Nokia FastMile 4G Receiver, a mature technology first deployed invented in 2016, lets operators build profitably on their existing Radio Access Network (RAN) installed base and use idle spectrum to offer fixed wireless broadband. It comprises customer premise equipment with a built-in modem and antenna, a cloud-based controller for point of sales, monitoring and control and smartphone applications for installation and support.

“At Nokia we believe in broadband for all,” said Amr K El Leithy, SVP, Nokia’ SVP for the Middle East and African Markets.

The Nokia WiFi Beacons support the latest Wi-Fi 6 standard and use algorithms to detect and mitigate potential issues at home in real-time, select the strongest Wi-Fi channel and connect devices in the best possible configuration for maximum broadband. 

BT Group names Adam Crozier as new chair from December

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He will succeed Jan du Plessis who unexpectedly quit in March amid rumours of boardroom disagreements.

Adam Crozier will join the Board as an independent non-executive director and Chairman Designate with effect from 1 November 2021 and will become Chair with effect from 1 December 2021 when du Plessis retires from the BT Board.

Crozier is currently Chair of Whitbread (the UK’s biggest hotel brand), ASOS (fashion house), Kantar Group (“the data, insights and consulting company”), as well as a non-executive director of Sony Corporation. He has a track record in turning companies around – which might come in very handy.

He has been a CEO in four different sectors, most recently as the CEO of ITV and before that as CEO of Royal Mail Holdings.

Stepping up and down

Crozier will step down as Chair of ASOS on 29 November 2021 and will not put himself forward for re-election at their upcoming annual general meeting. He will also step down as a non-executive director of Sony Corporation with effect from 31 December 2021.

Du Plessis’ resignation was unexpected after four years in the role and sparked speculation of disagreements in the boardroom and most particularly of tensions between the Chair and CEO Philip Jansen who assumed the position in February 2019.

The speculation has been firmly denied by BT.

Jansen said, “I would like to thank Jan for his leadership over the last four years. He has overseen the achievement of significant milestones and the recent improvement in BT’s fortunes and his careful stewardship has left the business in a better, stronger position.”

Not everyone would agree.

 

Voice over New Radio (VoNR) is a must have component for 5G says new report

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Never mind LTE, operators could do better with Voice over New Radio at times, says Rohde and Schwarz.

A new report from European telco equipment tester and analyst Rohde & Schwarz claims that Voice over New Radio (VoNR) is a ‘prerequisite for successful 5G deployment’.
When running a cloud-native 5G Standalone (SA) network, operators don’t need LTE an an anchor because Operators offer high-quality voice services over New Radio, claims the report.

The logic is that VoNR can fully exploit the SA architecture of 5G networks at a much lower latency and better sound quality, while still running data applications at 5G speeds for the duration of the voice calls.

Rohde & Schwarz, which has been testing and benchmarking 5G since 2019, says the improvement in the quality of voice services gives it the confidence to recommend VoNR use without LTE. It goes on to claim that many 5G SA-enabled data services like video conferencing or augmented and virtual reality features could also be run on VoNR.

T-Mobile has used Ericsson to build a 5G network in which 5G standalone architecture, VoNR and New Radio carrier aggregation are its major technology cornerstones.

New Radio killed LTE?

VoNR comprises a 5G RAN and 5G core. As with 4G LTE networks, 5G voice calls run as end-to-end Voice over IP (VoIP) connections managed by the IP Multimedia System (IMS) core.

The IMS specification, developed by the 3GPP, is a standard  framework for delivering multimedia comms services.
The beauty of integrating IMS into the deployment scenario is that, just as in voice over LTE (VoLTE) IMS sets up the Protocol Data Unit (PDU) session with the requisite quality of service for perfect voice quality.

“This IMS architecture will play an increasingly important role in 5G VoNR,” claims the analyst. The IMS can give voice services over any type of access, such as  fixed, cable and 2G/3G, in addition to all 5G-deployments. By contrast, 5G is not as flexible and can’t handle voice services without an IMS network.

In June, Deutsche Telekom announced the completion of a 5G Voice over New Radio call in partnership with Ericsson, Nokia, Qualcomm, Samsung and Xiaomi.

“High quality and seamless voice calling remains a must-have service for our customers in the 5G era,” said Alex Choi, SVP Strategy & Technology Innovation, Deutsche Telekom. “The addition of 5G VoNR can be a differentiator for future apps  that will combine high speed 5G data with high-definition audio.”

In July Singaporean operator M1 Limited hit a more significant milestone when it made VoNR available to Samsung Galaxy handsets on its 5G SA network via an over-the-air software update. 

Free Mobile is now France’s biggest 5G network after canny spectrum bid

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Attributes breadth of service to its 700MHz use and speed to 3.5GHz options.

French mobile operator Free Mobile, an Iliad subsidiary, claims it has achieved the top spot among 5G network builders in the race to digitalisation. It’s all thanks to canny bidding in the French spectrum auction of 2020.

In France, mobile operators build 5G services using the 700MHz, 2.1 GHz and 3.5GHz spectrum bands. Free Mobile uses frequencies in these bands which it bought in the French spectrum auction.

Described as a disruptive brand Free Mobile said its use of low-band frequencies at 700MHz achieved broad coverage and good indoor reception. This frequency is the channel for offering LTE services. In addition, its configuration of 70 megahertz in the midband spectrum at 3.5 GHz carries data at ‘ultra-fast’ speeds.

Free Mobile’s 5G network was launched in December 2020 with 5,255 active sites.

The mobile operator has grown its coverage from 52 to 62 per cent of the since May. At the end of 2020 its coverage was 40 per cent.

Free Mobile’s 5G network currently reaches 9,100 municipalities across France and has commissioned a total of 10,200 5G sites, reports RCR Wireless News. 

Many sites for 5G unused

France had a total of 28,018 5G authorised sites as of August 1, of which 16,517 are in use by local mobile carriers, according to France’s spectrum agency ANFR.

ANFR said that the number of authorised 5G sites during July increased by 7.4 per cent on the previous month.

Out of 17,9991 potential sites authorised in the 700 MHz band 10,914 are technically operational. Meanwhile, out of 9,955 sites authorised for use in the 2.1 GHz band only half (4,528) are technically operational. The same proportion of the 3.5 Ghz band sites has been taken up – 5.411 out of a potential of 10,815 approved sites.

French telco Orange has activated 5G in 160 cities across the country. Meanwhile, rival operator Bouygues Telecom said it expects to achieve nationwide coverage by the end of 2021, with a 5G network running on the 3.5 GHz and 2.1 GHz bands.

T-Mobile US confirms data breach, but not claims that more than 100m people affected

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T-Mobile US confirms data breach; can’t say if it involved customers’ data

T-Mobile’s confirmation of a data breach came after Reuters reported the operator is investigating a claim first reported on Motherboard and also made on Telegram social media channel which says the personal data of over 100 million users have been breached.

Exaggerated claim?

The hackers claimed to have the phone, IMEI and social security numbers, along with names, addresses and driver licence details from the operator’s servers.

Now the company has acknowledged a data breach but says it doesn’t know if it involves customers’ data. T-Mobile has had a series of data breaches, most recently in January that did involve customers’ data.

In a statement sent out yesterday, T-Mobile US said, “We have been working around the clock to investigate claims being made that T-Mobile data may have been illegally accessed,” the statement said.

Horrible history?

T-Mobile has something of a history of data breaches, most recently in January that did involve customers’ data

The operator said in the statement, “This investigation will take some time but we are working with the highest degree of urgency.

“Until we have completed this assessment we cannot confirm the reported number of records affected or the validity of statements made by others.”

Reputational damage

Richard Orange, Vice President of EMEA at Digital Guardian, commented, “Is it really worrying that companies such as T-Mobile continue to suffer these data breaches when they stand to face such a significant fine and reputable damage.

“T-Mobile now must thoroughly investigate what led to the breach, then build a remediation strategy that can help to avoid those same pitfalls in the future.”

 

 

Progressing NFV is critical to the success of cloud-native migration

Operators are accelerating towards a cloud-native approach as they look to use cases enabled by 5G standalone networks. Kate O’Flaherty reports.

Network functions virtualisation (NFV) is quickly evolving towards a cloud-native approach as operators prepare their networks for the arrival of standalone (SA) 5G.

The shift to cloud-native networks was made clear in November last year when the ETSI NFV industry specification group defined a roadmap that will enable containerised virtual network functions (VNFs) to be managed in an NFV framework.

Several initiatives are also paving the way. Organisations such as the Cloud Native Computing Foundation are helping operators to meet the growing challenge of becoming cloud native via containers, service meshes, microservices, immutable infrastructure and declarative APIs.

Meanwhile, the Cloud iNfrastructure Telco Taskforce, jointly hosted by the GSMA and the Linux Foundation, operates as an open committee which is responsible for creating and documenting a common cloud infrastructure framework for the telecoms industry.

Vast native opportunities

The opportunities for operators that embrace a cloud-native ethos are vast, including increased efficiency and being able to support multiple 5G use cases. Yet operators moving to cloud-native networks face many challenges, including how to resource skills and make major cultural changes amid the shift to a very different DevOps-based working culture.

For starters, becoming cloud native can increase complexity for operators, says Aurelio Nocerino, European Lead, Communication and Media Network Practice at Accenture. “There are 5G Open RAN applications and then the legacy network is ongoing” – and for many will continue for many years.

Fergus Wills, Director of Product Management, Enea, which specialises in cloud-native software for telecoms, agrees, saying the challenge for many operators is operational. “They need to consider the management of a mixed cloud-native network function (CNF) and VNF approach as different parts of the systems evolve at different paces.”

Another issue for operators is avoiding vendor lock-in and adopting a common approach to toolsets, such as making a choice to follow Red Hat’s OpenShift, says Wills. OpenShift is a hybrid cloud, Kubernetes-based application platform for enterprises.

Learning lessons from NFV

However, many of the lessons learned to date from NFV projects can be applied to future network evolution, according to Martin Taylor, Chief Technical Officer of Metaswitch Networks, which was acquired by Microsoft last year as part of its push into the telecoms sector.

He says, “Operators are working on third-generation projects where they are applying learnings from [previous] attempts. They are moving on from the virtualised environment to really taking advantage of softwarisation of the network and DevOps.”

As part of this, he says progress has been made in acknowledging cloudification and the difference between that and virtualisation. The original vision of NFV created in 2012 talked about software appliances, says Taylor, but that was not the ideal way of approaching it.

He explains, “It means you are using commercial off-the-shelf hardware, but in terms of how you operate the network, it doesn’t change anything – it just replaces a physical box with software. Cloudification means completely rethinking the way software is architected for a cloud environment.”

Taylor cites the example of Netflix, saying, “It’s massively scalable and scales fairly quickly for its users. It achieved that by building software specifically designed to work in the cloud environment.”

Scaling in the cloud is very different to what operators are used to, Taylor continues. “The traditional way of scaling the network is replacing a small box with a medium one, then replacing that with a large one. In the cloud, you typically scale with lots of small units, and you increase the number and spin them up in response to demand. You then have the freedom to scale.

This is ‘scaling out’ instead of ‘scaling up’, which gives you a tolerant system and a blast radius if anything goes wrong.”

Widening NFV’s scope

The transition to cloud-native, container-based solutions is coupled with the expansion in NFV’s scope from its initial focus on the network core to new areas such as the radio and fixed access networks, says Gary Mackenzie, Senior Technologist, Telco Technology Office EMEA, Red Hat.

This, he concedes, creates challenges, such as ensuring the existing technologies used in virtual environments are ported to container-based solutions at the same time as introducing new technologies to serve the expanded scope of NFV.

He notes, “The other challenge is operationalising this technology to ensure we can smoothly deploy this to thousands of sites and then maintain it effectively in production. That’s a step-change from the initial tens or hundreds of sites we saw in the first wave of NFV deployments.”

Mackenzie describes the trends Red Hat is seeing as customers evolve from VNFs to CNFs with OpenShift. “5G deployments are tending to be more multi-vendor than previously seen. This is driving service providers towards a common infrastructure platform to host all these vendors in a neutral environment.

“With some functions being pushed towards the edge of the network, it doesn’t make sense for each vendor to bring their own infrastructure, so a neutral platform [like OpenShift] is key.”

Meanwhile, he says, operators are learning from their initial NFV experiences and focusing on fixing some of the pain points from those deployments, including bringing software-defined networking (SDN) to operational models.

He adds, “We’re seeing some exploration of the role of systems integrators with more clarity from operators on what they can and want to do in-house, versus what they want integrators to provide.”

Operators’ NFV progress

Operators are certainly making progress with NFV programmes such as Telenor’s NFV initiative, which is part of a business, IT and network transformation. It aims to reduce cost and complexity, and capture new revenues via NFV and a cloud platform.

The operator is also developing cloud-enabled, analytics-driven automation to improve the speed of network operations and enhance customer experience.

BT has taken a different approach. Its NFV programme is split into two, says Andy Reid, Senior Manager, Protocols and Encodings in Applied Research, BT. “There is what we are doing in terms of roll-out and deployments [where] we have consciously decided we want a standard platform from which we will run all our network apps.

“We call [it] our ‘network cloud’. We are in the process of building and deploying it, and performing integration focusing on 5G, looking for a single platform from which we will load various apps from different vendors.”

Alongside this, he says BT’s research department is examining possibilities and use cases. “One thing active at the moment is mobile edge and how we integrate that with the core and also into the SDN and NFV story.”

At the same time, Reid says BT is “very engaged with applying the DevOps idea as broadly and completely as we can,” but he acknowledges the area presents “its own challenges to the network”.

Yves Bellego, Director of European Network Strategy at Orange, explains it has chosen to virtualise network functions on different infrastructure. “We have our own infrastructure and then we have vendors’ infrastructure. The decision whether we go one way or another has not been made,” he says.

Over the next year, into 2022, Orange will focus on the 5G core network. “We are looking at the 5G core including SDN and other functions, and we are also looking at access with Open RAN,” Bellego adds.

Orange, along with European operator groups Deutsche Telekom, Telefonica, TIM and Vodafone signed an MoU early this year pledging to support and promote Open RAN. They followed this up with an Open RAN Technical Priority Document in June.

5G: moving NFV forward

For mobile operators, the specification of the 5G Core by 3GPP as a cloud-native and implicitly container-based architecture has been the big driver for a move to cloud. “It is no longer optional in many respects,” says Mackenzie.

He explains that the move towards greater scale has had an impact too. “When a service provider is deploying thousands of RAN sites, they need completely automated provisioning and configuration processes.”

In lots of ways the rollout of standalone 5G with the 5G Core will be the inflection point at which operators need to be ready to support a cloud-native environment, says Mackenzie.

The 5G core is “very important” as it’s a key function that will be fully virtualised, says Bellego. “In the past, it was part of the network, but now all of the network will be based on virtualised solutions. Capacity and reliability are key in telecoms and we will have functions that will boost this.”

5G SA will represent an opportunity to “move the NFV game forward,” says Taylor. “The 5G SA core is the first generation of mobile technology architected to make it well-suited to cloud deployment. Architecturally it should be easier to deploy in the cloud than previous generations and can realise the benefits NFV brings.”

5G and the move to cloud native is being driven by new use cases, via the so-called fourth industrial revolution and IoT, which will of course utilise 5G SA. With this in mind, private networks are an area of interest as operators continue in their journeys to become cloud native to support 5G SA.

Taylor describes the opportunity, saying “There are lots of situations where 5G enables capabilities that just weren’t there before, such as robotic warehouses, port facilities, airports and military facilities.”

Driving new use cases

Taylor continues, “These situations include cases where you have a large area to cover and devices that are inherently mobile, such as robots, or high-bandwidth such as cameras. Wi-Fi isn’t enough and lacks the required guarantees, and wired is not an option. 5G is an enabler for a whole bunch of industry use cases that are often better deployed by using a 5G network.”

He says mobile operators have a great opportunity to participate in this market. “They have the spectrum, the know-how and assets, but they do not have the field to themselves.”

It’s clear that over the next few years, use cases around 5G SA could offer a much-needed revenue boost for mobile operators as their core revenues continue to erode, but first they must embrace the next phase of NFV, including the evolution to cloud and the challenges around it.

“This is a big evolution and the only way to benefit is to ensure [you have] the right skills and ways of working, with the same mentality and culture as an IT department,” Accenture’s Nocerino says. “Operators need to be automating everything.”

This article first appeared in the July edition of the Mobile Europe & European Communications magazine, which you can download free from here.

Vodafone claims Deutsche Telekom discriminates against other service providers’ customers

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Rival says the DT’s German incumbent, Telekom Deutschland, is not sticking to its obligations of equal treatment.

Vodafone Deutschland has accused the incumbent of massively disadvantaging its competitors’ customers and has written to a letter to federal and state politicians, putting pressure on the Federal Network Agency to stipulate clear rules about this matter regarding fiber networks in new regulation, according to an article in Welt am Sonntag.

Delays in line connections

Vodafone Deutschland buys wholesale capacity from Telekom Deutschland, the incumbent on whom it depends to activate the line.

Vodafone claims often customers are not treated equally, although Telekom is obliged by regulation to treat all customers the same.

Vodafone reports a large number of cases in which connections to Vodafone customers by Telekom were delayed well beyond the contractually agreed period due to insufficient staff resources or insufficiently suitable IT systems – sometimes for many weeks.

The letter said, “Affected customers then canceled the Vodafone connections they had ordered and were supplied with connections by Telekom shortly afterwards”.

The newspaper article quoted Andreas Laukenmann, Head of Consumer business at Vodafone Deutschland, saying, “It still often happens that our customers wait too long or in vain for telecom technicians to activate the new Internet connection, while telecom customers are helped more quickly”.

Stout denials

Telekom denies the allegations and points to a massive improvement in its performance for its competitors.

“We treat all customers equally,” the report quotes a Telekom spokesperson saying.

Telekom also pointed out that Vodafone can view and book all available delivery dates at any time via an interface into the Telekom computer system, but claims Vodafone has not yet set up the technology required to use this interface fully.

You have to wonder why it needs technical requirements and maybe it behoves DT to provide a simple to use, easily accessible system?

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