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Something new

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Same old same old, but there are some signs of change

It seems as if some things just keep on keeping on. No matter that you may think, “Oh, I’m sure we’ve been here before,” you are somehow not surprised to see things haven’t changed since you were last there. It’s like going back to school and being surprised that the teachers, the classrooms, even the smell of the place, haven’t changed in the 10, 20, however many years since you were last there; or like turning to the football results and seeing that Hibernian have ground out another one-all draw away at Motherwell (No? Well maybe that last bit’s just me then.)
But, to get ever more tortuously to the point — there is the odd topic in mobile a bit like this. While some things move on ever quicker, you come back to a topic after an enforced absence and nothing seems to have changed. For a long time, the efforts of mobile operators to get into the business customer base seemed like this. Cannes this year was a good example. Several companies — operators and equipment vendors alike — majored or focussed at least part of their efforts on the mobile enterprise, and there seemed little new in there. There were the same system integrator and application vendor partnerships, the same sense that mobilising data applications remained a nice tick on the powerpoint, more than meaningful business. But 3G has provided the opportunity to break that cycle. Finally there is enough speed and bandwidth to address decent browsing and download speeds, and there is much more efforts at integrating VPN and security support. There is still work to be done on providing differentiated class of service, quality of service guarantees and applications service assurance, all the goodies that large business customers expect and receive from their fixed line comms providers. But it is now easy enough to access the Internet, or applications behind the firewall, from a laptop or PDA, whether by cellular or WLAN access, and this is changing the environment, leading many operators to once again make the enterprise market  a real priority. After all, compared to the consumer market it remains relatively unexploited, and offers good growth potential. We have a couple of features on this, including the views of leading operators, in this issue, and hope it will shed some light on how operators are addressing the market — and there are some radical differences of opinion.
Another hardy perennial has been the war/ healthy competition/ heated debate (delete as appropriate) between those in the TETRA and Tetrapol camps. Mobile Europe readers will be familiar with the arguments by now, and pleased to know that the TETRA World Congress this year will be focussed on delivering business benefits, rather than on why TETRA is best and ya boo to the rest. And yet, as our opinion piece from the Tetrapol camp shows, there is still some mud flying around. The catalyst this time is the imminent award for the supply of the UK Fire Service’s radio system. Both camps are represented on the shortlist, and judging by EADS’ piece in this issue they feel there is still a debate to be had.
Finally, this month has seen a rash of conference and exhibition activity. We were perhaps most impressed with the buzz at SymbianExpo early in October. Taking place in London this event attracted around 4,000 visitors, and not many tyre-kickers tend to just drop by the Docklands venue. The range of application developers attending was impressive, as is Symbian’s efforts to become more than just a top end OS for people with fancy phones. Ecosystem is one of those words which, like proactive and synergy, have that buttock-clench factor when encountered in a press release, but Symbian can claim to be building one, which is essential in the face of the massive Java and MS development communities.

Test company debuts algorithm for real-time video analysis

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Seven.Five with VQuad, introduced by Wireless Test Solutions and SwissQual, is the industry’s first comprehensive test system to provide video measurements/engineering data time synchronization.

With VQuad, it is now possible to test the wireless performance of popular video streaming applications such as Quick Time, Real Player and Windows Media Player.

As new 3G phones are made available to conduct live video call and conferencing, Seven.Five with VQuad is already capable of testing this value-added feature.

Comarco’s unique XP-based SBC (Single-Board Computer) architecture ensures that there is a dedicated computer for each calling module, providing an independent and isolated test platform for each phone. This ensures that the resource-intensive requirements of being able to analyze real-time video quality are fully supported, with no limitations or introductions of artificial degradations. Therefore, multiple phone testing is easily and accurately performed with the peace of mind that the data collected is accurate and precise.

Pricing for Seven.Five with VQuad starts at around $25,000 (US). Availability is six to eight weeks from receipt of order.

External Links

Comarco

Nokia and Sony Ericsson Join SD Card Association

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The SD Memory Card continues to be the leading semiconductor memory card for the wireless communications industry, as cellular handset marketing giants Nokia and Sony Ericsson join the SD Card Association (SDA).

Nokia, the world’s foremost handset maker with over 30 percent market share worldwide, joined SDA as a member of its Board of Directors. Sony Ericsson is the world’s largest producer of mobile networks and third largest handset
supplier. Sony Ericsson and Nokia join Motorola, Samsung, palmOne, Sharp, Panasonic, Toshiba, NEC, Fujitsu, Kyocera and other leading marketers of SD and miniSD-enabled mobile phones around the world.

The SD Memory Card is the number one semiconductor memory card in use worldwide today, and is found in a wide array of consumer electronics products such as digital cameras, camcorders, PDAs, laptop computers, digital
audio players and many other products. In total, 2,877 models in 31 product categories by 238 brands supporting the SD standard have been shipped to date.

According to market analyst firm Gartner, Inc., the SD Card has shown impressive growth since its introduction in 2000, capturing 30 percent of the worldwide market in revenue in 2003. Gartner projects SD’s share to increase to 38 percent by 2008.

In the United States, this figure is even higher. According to market research from NPD, SD commanded 36.9 percent of the flash memory card market in 2004 (January – August).

“With mobile phones now offering built-in, high-resolution camera functions, content downloading capabilities, and compatibility with PC data, there is a clear need for removable memory cards that support these capabilities,” said Ray Creech, President, SD Card Association. “The SD format offers the size, speed, interoperability and security that mobile
phone manufacturers, network operators and consumers require.”

Mobile phone users increasingly demand more sophisticated applications from devices. Handset manufacturers are looking to add capabilities such as Wi-Fi, Bluetooth, GPS and more to next-generation handsets. The SD Memory Card and miniSD Card are uniquely poised to support these functions, especially through SDIO.

“This is the fruition of the hard work the SDA’s Mobile Phone Task Force, formed earlier this year, and shows the SD Memory Card’s strength in the wireless communications industry,” said John P. Burnham, Global Director of Marketing Communications for the SDA.

In addition to the Mobile Phone Task Force, the SD Card Association established a Mobile Commerce specification, smartSD, that adds “smart card” security and other functionalities to the format. The SDA also approved the
SD Map Specification that will help enable Location Based Services.

External Links

SD Card Association

Pointsec signs global contract with ABB

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Security solution becomes corporate standard for mobile devices at ABB

Pointsec Mobile Technologies, a g provider of enterprise security software for laptop and desktop PCs, PDAs and smartphones, today announced a global contract with ABB, a world leader in power and automation technologies. As a result, Pointsec’s security solution for PDAs and smartphones becomes a corporate standard for mobile data protection, available to ABB units worldwide.

Following an evaluation of data protection solutions, ABB has selected Pointsec for its enterprise mobile data protection standard. The decision was made based on Pointsec’s extensive platform support, providing data protection for all of ABB’s strategic platforms for PDAs and smartphones.

“We have closely analyzed several available offerings to find and implement a coherent and wide-ranging mobile data protection solution that supports all of our operational systems platforms,” said Åke Johansson, ABB Group Senior IS Architect. “Our conclusion was that Pointsec offers the best solution to our current needs, while we are also confident that their tools will be enhanced, as our systems environment evolves over time.”

Pointsec is a global leader in providing comprehensive access control and encryption solutions for laptop and desktop PCs, PDAs and smartphones, supporting all major operating systems.

“As a preferred supplier to ABB, we have a key customer with strict demands and high expectations that we provide both cutting-edge technology and a robust, experienced support framework,” said Peter Larsson, CEO, Pointsec Mobile Technologies. “ABB’s selection of Pointsec confirms our strategy to address the needs of global organizations with large mobile workgroups, which has become a competitive advantage for us.”

The corporate contract signed by ABB and Pointsec specifies fixed terms and conditions for orders and shipments based on an implementation plan that spans several years. The contract is one of the first global agreements for data protection solutions that specifically covers PDAs and smartphones, indicating that the market for handheld mobile computing devices is now maturing.

External Links

Pointsec

Online test tool for mobile developers

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Orange Partner partners with Argogroup

Orange Partner and Argogroup, the leader in User Experience Optimisation for mobile data services, have launched the world’s first real-time online testing programme for mobile application developers. Available to its worldwide developer network immediately, Orange is using Monitor Master, Argogroup’s award-winning testing technology, to radically speed up software certification times and halt mounting costs to developers. These new services will cover the testing and verification of new J2ME, WAP, MMS, ring tones and wallpaper applications ensuring faster time to market of cutting edge mobile applications for Orange’s 52 million subscribers world-wide.

Manual testing for certification of new applications is a slow process and can take up to six weeks for new Java applications to be approved or declined. With each submission costing in the region of £500, the financial overhead to developers seeking operators’ official recognition can be very prohibitive. According to a research note released by Gartner earlier this year*, testing mobile applications is becoming more complex because there is a lot to test.

The mobile architectures need to be complex to support the large number of handsets that are on the market and this drives the need for even “portable” languages like Java or protocols like WAP to be tested on each device type. The new interactive, web-based solution will now allow registered developers to visit the Orange Group website, upload their software and select which Orange device(s) they would like their application tested against. As opposed to the six weeks manual response time, they will now receive the results immediately.

“Orange is one of the most innovative mobile operators we have worked with,” said Paul Nerger, VP Marketing and Business Development, Argogroup. “It understands the intricacies of the mobile content value chain and is aggressively launching powerful and affective tools to empower developers to build really useful and well-executed applications. No other mobile operator has taken such a bold step by making these kind of tools free to help the developer.”

Commenting on the new developer tools, Steve Glagow, Director of Orange Partner, said, “Getting fun new applications up and running properly in less time is central to Orange’s drive to be the number one mobile data service network in the world. We want to more than double our revenues from mobile data services over the next three years and this initiative is an important building block. It will dramatically cut the cost and time for third parties developers who want us to sell their apps and services on our portal. That’s great for our customers who are just beginning to experience the delights of mobile data. And it will be critical for Orange as we move into a 3G world.”

External Links

Orange Developers Site

GloBul spots opportunity with Open Access

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GloBul Sees Reduced Costs, Increased Uptake in New Services by Existing and New Subscribers with Linux-based Solution

NMS Communications, the leading provider of technologies and solutions for enhanced services and efficient networks, and global telecom and IP communications projects supplier Opencode, today announced that GloBul, one of the leading mobile operators in the rapidly expanding Eastern European region, has launched a new customer support and self-service center built by Opencode and based on NMS’ Open Accessproducts.

With more than 1.3 million subscribers already and demand
soaring for new services, especially data services like SMS, MMS, GPRS, and Internet content, GloBul had several objectives:

– Make it easy for subscribers to self-provision new services

– Implement billing that would be highly flexible, to fit with
different types of services and include pre-paid, post-paid and no-charge options, yet easy for subscribers to understand

– Streamline access to technical support

At the same time, GloBul wanted to reduce operating expenses, while ensuring that the solution they chose integrated easily with their existing network and operations, administration and management ystems. Opencode integrated NMS’ Linux-based Open Access platform  into GloBul’s network adding a full range of advanced billing capabilities. The solution has already proven itself by helping GloBul chieve every one of its objectives within a few months. NMS’s highly scalable, flexible Open Access platform is the basis for both the customer support and self-provisioning systems, providing easy access and self-service for a comfortable and efficient customer experience.

“We’re experiencing tremendous subscriber growth, with both
consumer and business customers. At the same time, our existing ustomers want more services,” said Stefan Kolev, Switching & Services  Director, GloBul. “NMS and Opencode have built a highly reliable ustomer service and self-provisioning system with the flexibility  hat allows us to offer innovative communications services and  packages that fit different segments of our base. And it’s a system that works with our existing network and can easily scale to meet coming requirements. As a result, we’re saving money, increasing our
revenue, and providing a better quality of customer service.”
  
“By offering next-gen services, along with a full range of billing
options, GloBul is proving itself an innovator and leader in mobile ommunications in the high-growth Central Europe region,” said Eliezer Cohen, General Manager, Opencode. “We’re pleased to partner with NMS  enabling GloBul’s success.”

External Links

GloBul
NMS OpenAccess

Omnitel using multi-channel messaging middleware

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Hops to it with FirstHop

First Hop and Omnitel today announced that Omnitel, the leading Baltic mobile operator, deployed First Hop Wireless Broker to streamline the delivery and management of wireless content services to its customers in Lithuania. The solution has provided Omnitel with a capability to offer fast service activation and multi-channel message delivery in its continuous enrichment of value-added services. The new solution was launched on October 20, 2004.

Offering the best customer service and cutting-edge applications are key to gaining more subscribers in our market. With First Hop, we can offer more value-added services in a faster and more flexible way,” says Antanas Zabulis, President and CEO of Omnitel. We selected First Hop because of their impressive customer references and high-quality products designed for carrier-class environments. The project also proved First Hop deployment team to be very professional and responsive, and nice to work with.”

Omnitel, the largest mobile operator in the Baltic, is the member of the TeliaSonera group. Omnitel currently offers the broadest range of wireless services in Lithuania.

As the first private telecommunications operator established in Eastern Europe, Omnitel is leading the way in advanced mobile services,” says Timo T Laaksonen, CEO of First Hop. The implemented solution provides Omnitel with a strategic point of control in wireless content business to manage the evolving and changing services and providers.”

Omnitel uses a range of products in the First Hop Wireless Broker suite, including Message Router, Service Manager, and the MMS Direct Delivery Solution. The solution connects Omnitels prepaid and postpaid subscribers into a dynamic set of SMS and MMS based content services and enables rapid service provisioning, as well as automated management of in-house and third-party content providers. In addition, the MMS Direct Delivery Solution allows Omnitel to deliver large volumes of MMS application messages to subscribers within a very short time frame. This is especially useful for temporary demand peaks and time-based subscription services.

External Links

FirstHop
Omnitel Lithuania

palmOne launches Treo 650 Smartphone

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Adds to Treo 600 Design

palmOne, the leader in handheld computing and communications solutions, today introduced a new member of the Treo(TM) smartphone family – the Treo 650 smartphone – giving mobile professionals all they need to stay connected and in touch. The Treo 650 simplifies customers’ lives by combining a compact, full-featured mobile phone with email, a Palm OS(R) organizer, messaging and web access.

The Treo 650 will be available as either a digital dual-band CDMA/1xRTT or a GSM/GPRS/EDGE quad-band world phone, with pricing to be set by individual carriers. Carrier availability is expected to begin later this year in the United States, with worldwide rollout to follow in 2005.

“Today’s mobile society needs to be productive while on the go without sacrificing access to important personal and professional data. With the Treo family, customers can be even more effective and efficient because of our seamless combination of  mobile phone, email, organizer, web browser and messaging,” said Ed Colligan, president, palmOne. “Treo smartphones let people do what they want, when they want and just about anywhere they want.”

With Calendar, Contacts, Tasks, Memos and more, the Treo 650 lets users organize and simplify their business and personal lives all in one place. Users can dial contacts by name from their contacts list or enter a name or number on the QWERTY keyboard or on-screen dial pad. Speakerphone, speed dial, conference calling, call history, and caller ID make managing calls that much easier.

The newest member of the Treo family builds on the award-winning design of
the Treo 600 with new and improved features:

· Vibrant 320 x 320 display is easy to read;
· Non-volatile memory and removable battery;
· Integrated Bluetooth(R) technology for communicating with headsets, car kits, computers and printers equipped with Bluetooth technology;
· Improved camera for better low-light shots, with video-capture capabilities;
· Improved QWERTY backlit keyboard and new design for easier typing;
· For GSM, capability to access EDGE based networks, which deliver incredibly fast data speeds(2);
· Support for direct corporate email access to Microsoft Exchange Server 2003 using palmOne’s VersaMail(TM) email software;
· MP3 player(3);
· Single inbox for text and picture messaging.

External Links

Treo 650

ADC disposes of Metrica Service Assurance business

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Watchmark takes on software division

ADC has announced today it has entered into an agreement to sell its Metrica service assurance software group to WatchMark Corp. WatchMark provides wireless service providers with software tools necessary to deploy and monitor services at the network, application and customer levels.

After the transaction is completed, WatchMark will assume control of the Metrica service assurance software offerings including approximately 250 employees, relationships with existing software customers and related facility space. The purchase price for the transaction consists of $35 million in cash and 3.2 million shares of WatchMark common stock, which represents less than five percent ownership of WatchMark. The purchase price is subject to adjustments for closing date working capital items. The transaction is expected to close in approximately 60 days and is subject to customary closing conditions.

The new company

The combined company will have the largest worldwide installed base of wireless service assurance products and will be headquartered in Bellevue, Washington. The transaction is expected to close within the next 60 days.

John Hansen, Chief Executive Officer of WatchMark-Comnitel announced that David Heaps, SVP and General Manager of the Metrica business unit, will become President and Chief Operations Officer of the company.

“A key growth strategy of our company has been to expand WatchMark-Comnitel’s product portfolio and services in order to become a leading supplier of service assurance solutions for the telecommunications market,” said John Hansen, Chief Executive Officer of WatchMark-Comnitel. “Our customers will benefit from stronger product capability, technical support, sales and service provided by the world’s leading wireless service assurance vendor.

“The combination of our two companies will result in significantly enhanced value to our customers as we go forward,” said David Heaps, SVP and General Manager, ADC Metrica. “Our combined global infrastructure, financial strength and technical expertise will enable us to further leverage our existing world-class products to address the advancing technical requirements in telecommunications service assurance.”

ADC’s business

“We are now 100% focused on ADC’s core strengths as a global network infrastructure company,” said Robert E. Switz, president and CEO for ADC. “Metrica, while a viable software offering, is not a strategic fit with our core strengths. Our strategic focus on the infrastructure layer of the network will enable ADC to serve our customers better and become the leader in this segment of the industry.”

“As a result of excluding Metrica results from ADC’s fourth fiscal quarter results from continuing operations, ADC’s preliminary estimate for sales is $243 to $253 million from continuing operations for the quarter ended October 31, 2004,” said Gokul Hemmady, chief financial officer for ADC. “The impact of the Metrica exclusion on earnings per share from continuing operations is estimated to be negligible in the fourth fiscal quarter.”

ADC’s network infrastructure products and professional services enable network operators to deliver high-speed broadband services to homes and businesses. The company’s high-performing connectivity equipment, wireless coverage and capacity equipment, wireline access systems, and professional services are relied upon by wireline, wireless, cable, broadcast, and enterprise networks around the world.
Metrica network performance and service quality management software solutions are designed to help service providers improve service quality, lower operational costs and optimize network usage and capacity. The applications include Metrica Performance Manager, which provides a complete view of network quality and usage; Metrica Service Manager, which enables the delivery of new services to drive growth; Metrica Service Assurance Framework, a modular and open framework that ensures Metrica solutions support innovation and competitive differentiation; and Metrica/NPR, which allows users to manage data from multiple vendors and forecast performance trends.

In the first three quarters of ADC’s fiscal year, Nov. 1, 2003 – July 31, 2004, Metrica sales were approximately $21 million with an operating loss of approximately $2 million, after direct expenses only. In ADC’s fiscal year ended October 31, 2003, Metrica generated sales of approximately $30 million and an operating income of approximately $5 million, after direct expenses only.

External Links

ADC
Watchmark-Comnitel

Nokia address content management headaches

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Pushes Symbian and Java applications

Nokia, the global leader in mobility, today launched the Preminet solution, a major worldwide initiative designed to streamline the distribution process for innovative and fully certified mobile content and applications.

Created to satisfy the needs of the entire mobile software value chain, Preminet sources premier Java and Symbian OS software from leading developers and content aggregators around the globe to give operators a master catalog of applications, games and other mobile content. It also offers operators a complete solution for delivery, billing and revenue distribution, providing an end-to-end, operator-brandable platform for launching new applications and services to consumers.
 
Consisting of a master catalog, a service delivery platform and an optional innovative client application, Preminet provides a turnkey solution that initially is available as a hosted offering by Nokia. Preminet is designed to integrate easily into existing systems, including content delivery gateways, authentication systems and billing platforms. To maximize consumer uptake of games, applications and other content, the flexible, operator-brandable client application works side-by-side with an operator’s other discovery methods (WAP, SMS and Web) to let end users find, sample, download and securely pay for mobile software.
 
“Until now, each operator has been responsible for maintaining hundreds of relationships with individual Java and Symbian OS developers and sourcing, and testing each application before bringing them to the end-user,” said Lee Epting, vice president, Forum Nokia. “With Preminet, we now provide a single source for operators to acquire a comprehensive range of industry certified content, applications and services, and a complete platform for managing distribution to their customers. Operators now have the ability to launch a differentiated service offering in a very simple manner without major investment.”
 
Preminet helps content aggregators and developers, including the 1.6 million members of Forum Nokia – the world’s largest wireless developer community – quickly and easily make more money from their Java and Symbian OS software by providing a single channel to access the wireless industry’s largest addressable market. Java is the leading platform for mobile software worldwide, with over 350 million Java technology-enabled handsets in the marketplace as of June 2004, while Symbian OS is the most popular smartphone operating system in the world, running over two-thirds of the world’s smartphones. Analyst firm Ovum further expects that within three years, annual shipments of Symbian OS smartphones will top 100 million per year, while the total number of Java-enabled phones in the market will be over 1.5 billion. Preminet is also air interface agnostic and works across GSM, CDMA and other types of cellular networks.
 
“The size of the potential market for Java and Symbian OS software makes this a very significant initiative,” said David Kerr, Vice President, Strategy Analytics. “Cost, complexity and fragmentation are the critical barriers to content revenue. Nokia’s global operator relationships, its leadership in rich media devices and its ability to cross the chasm to the content industry make it the natural choice to deliver this service.”
 
All of the games and other applications in Preminet are tested under the industry-wide Java Verified Program(TM) and Symbian Signed testing and certification initiatives. Java Verified and Symbian Signed were launched earlier this year and are supported by a broad coalition of mobile operators, handset vendors and other companies, including Sun Microsystems and Symbian, respectively. Screenshots, icons, content guidelines and documentation for each application are pre-certified, as well, assuring operators that every application is completely market-ready.
 
“We strongly support Nokia in this endeavor,” said Alan Brenner, vice president, Consumer and Mobile Systems Group of Sun Microsystems. “Thanks to Nokia’s use of open standards and industry-wide initiatives, we believe Preminet will help drive interoperability and efficiency across the mobile software industry, bringing more leading mobile Java applications to market.”
 
“Symbian OS smartphone applications have seen great success with almost double the global sales and number of new third party applications since last year,” said Marit Doving, executive vice president, marketing, Symbian. “Nokia’s Preminet provides an exciting way for operators to fully realize the value of open-standard-based phones on their networks through the deployment of rich applications and services in a way that strengthens their service proposition to the customer.”
 
Applications and content which pass certification and are accepted into the Preminet Master Catalog will instantly be available to mobile operators around the world through a single channel. Operators may pick and choose the applications they want from the catalog, and present them in their branded portal together with applications they source elsewhere. The catalog will feature the best applications from the global community of developers supported by Forum Nokia, including members of Forum Nokia PRO, the service for advanced developer companies that delivers premium levels of technical, business development and marketing support. Preminet will also include premium branded content offerings.

External Links

Nokia Preminet

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