HomeAnalytics AI & AutomationVodafone Idea chooses HPE’s OSS for service and network ops centre

    Vodafone Idea chooses HPE’s OSS for service and network ops centre


    India’s largest mobile operator has over 334 million subscribers and aims to streamline service assurance.

    The company was formed by the merger of Vodafone and Idea in August last year in response to the 4G-only Jio, which transformed the competitive landscape in India.

    There are signs that the combined company is gaining traction, but it needs to converge the two networks and associated systems.

    Vodafone Idea’s service and network operations centre (SNOC) monitors and controls its network and service offerings. HPE’s Intelligent Assurance solution will also increase the SNOC’s use of robotic process automation.

    Phillip Mottram, VP and Global Lead, Communications and Media Solutions, HPE, “Our focus is to help Vodafone Idea automate their operations with solutions that are based on…intent-based service orchestration and machine learning-based service assurance.

    “This is key for them to be able to manage the unprecedented levels of volume, dynamism and complexity that come with new hybrid cloud environments.”

    Remote monitoring

    The SNOC is based in the Indian city of Pune and remotely monitors 192,000 2G sites and about 372,000 broadband (3G+4G) sites across 22 circles, which are separate markets within India, designated by the regulator. Each circle has its own, competing licensed mobile operators.

    HPE first supplied Vodafone in India with OSS more than ten years ago. The new platform includes machine learning-based HPE Intelligent Assurance solution.

    Vishant Vora, CTO, Vodafone Idea Limited, said the company “is undertaking the world’s biggest telecom network integration and creating India’s most advanced, secure and cost-efficient network.

    “We are partnering with the best global vendors and equipment suppliers to deploy innovative, new age technologies to deliver a rich customer experience. This partnership with HPE is yet another step towards bringing artificial intelligence solutions in our network.

    “We look forward to working with HPE to roll-out our next generation SNOC platform which is designed to be reliable and scalable for the digital and 5G era.”