The operator has chosen Infovista, which specialises in network lifecycle automation (NLA), to monitor and optimise its mobile network
Zain Jordan, the country’s leading mobile network operator, has selected Infovista’s TEMS Sense, TEMS Director and Planet products to provide mobile network testing, benchmarking, planning and optimisation solutions as part of the network’s modernisation.
The intention is for the operator will gain the ability to examine the service quality from an end-user’s perspective, then use that data to inform and optimise how its networks are managed today, and how best to evolve them.
Making Sense of network data
TEMS Sense provides multi-mode network testing and measurement which Zain can use to undertake active testing statically, on foot or in a vehicle, for all Jordan’s live mobile networks.
Data for key performance indicatiors will include network quality, efficiency and throughput to enable Zain to monitor quality of experience delivered by each operator to help in its own network optimisation.
TEMS Director, delivered from Zain Jordan’s cloud infrastructure, acts as a ‘fleet management’ backend, effectively managing the distributed network of active probes, remotely pushing testing scripts to them to gather data such as the success/failure rate on calls during moments of peak traffic.
This data among other can be then combined with Planet, Infovista’s radio frequency planning software and optimisation solution, to help Zain plan, design and optimise its 3G and 4G networks.